About the Role
We're looking for an experienced Credit Controller to join our Finance team based at our office in Wallingford, Oxfordshire.
Reporting to the Credit Control Manager, you'll be responsible for managing a ledger of customer accounts, helping to maintain positive customer relationships while ensuring payments are collected promptly and professionally. Our ledger includes around 1,500 live accounts, ranging from individual customers to multi-site national accounts across our seven depots.
This is a part-time, office-based position working 25 hours per week. We're happy to be flexible with your working pattern, although we'd ideally like these hours to be worked across five days. Our opening hours are 9am to 5.30pm.
Our Wallingford office offers free on-site parking, a spacious open-plan working environment, excellent facilities and is within easy walking distance of the town centre and local amenities.
On offer is a salary of c.£30,000 per annum (full time equivalent).
What You'll Be Doing
- Managing and collecting outstanding debts for your allocated depots by telephone, email and letter.
- Opening new customer accounts and carrying out credit checks for individuals and businesses.
- Producing and distributing customer query reports for our depots.
- Processing credit card payments.
- Liaising with depot teams to resolve customer account queries or escalate issues where appropriate.
- Providing copy invoices and account information when requested.
- Supporting month-end activities within the Finance team.
- Providing holiday cover for colleagues within the department.
What You'll Bring
- Previous experience in a Credit Control role with a good understanding of credit management.
- A confident and professional telephone manner, with the ability to build positive relationships with customers.
- A proactive, organised approach and the ability to manage your own workload effectively.
- Excellent customer service skills, balancing a firm but fair approach to debt collection.
- Good attention to detail and strong administrative skills.
- Competence in Microsoft Office, particularly Excel, Word and Outlook.
Package Description
At Lister Wilder, we value our people and offer a range of rewards and support designed to make working with us enjoyable, supportive, and rewarding.
You’ll benefit from:
- Financial and recognition rewards – reflecting performance and contributions
- Health, wellbeing and lifestyle support – including wellbeing programmes, advice services and virtual GP services
- Work-life balance – generous holiday allowance, charity volunteering days and support for everyday life
- Training and career development – extensive on-the-job and formal learning opportunities to help you grow
- Team culture and social activities – connecting with colleagues across the business in a fun, supportive environment
About the company
Established in 1947, Lister Wilder is proud to remain a wholly owned family business committed to providing an unparalleled end-to-end service for all machinery and equipment needs in Agriculture, Groundcare, Construction and Arboriculture. A friendly, family business that’s home to some of the UK’s finest machinery franchises (we are the UK’s largest Kubota Dealership) and all supported by the most knowledgeable Sales, Parts and Service teams in the country.
We like to think we live up to our reputation as an award-winning, professional machinery and service provider. We believe this boils down to our dedicated team of almost 200 people who always go the extra mile to deliver, our experience that stretches almost 80 years and our extensive product portfolio.
At Lister Wilder, we are guided by our vision: to be the BEST – the best place you’ve ever worked; to be SUCCESSFUL – a profitable and thriving business that invests in the future; and to be UNIFIED – creating a cohesive Lister Wilder team with the customer at the core of everything we do. If you share our vision and want to be part of a team that goes above and beyond, we’d love to hear from you.
As members of the Armed Forces Covenant, we are proud to support and welcome applications from service leavers, ex-military personnel and forces family members.
About Your Application
Sometimes our roles can be very popular, and therefore we reserve the right to close applications earlier than the date shown. If you’re keen to join our team, we’d love to hear from you as soon as possible.
By applying for this job, we’ll need to gather information about you. If you would like to know more about how we use your information, please review the privacy policy on our website.
Note for Recruitment Agencies
Thank you for your interest in working with us however, for most of our vacancies we are able to cover our recruitment needs in-house. If you would like to submit your information, please email [email protected] we will be in touch if assistance is required.
Job Types: Part-time, Permanent
Pay: Up to £30,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Financial planning services
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Application question(s):
- What is your preferred working pattern?
Work authorisation:
- United Kingdom (required)
Work Location: In person
