Service manager Work, Jobs in Stewarton, Eay (with Salaries)

Customer Contact Team Lead - EAY12618
East Ayrshire Council —Kilmarnock
- £32,469 - £34,762 a year
- Full-time
4d
Operations Manager
EMR Group —Kilmarnock
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Junior Service Manager - Records Management
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Call to connect
- Hybrid work
- Continuous improvement
11d
Operations Manager
EMR UK —Kilmarnock
- Project management
- IT
- Annual leave
Operations Manager
Reynolds Food Group —Kilmarnock
- £40,000 - £45,000 a year
- Monday to Friday
- Microsoft Excel
- Management
- Food service
- Free parking
- Life insurance
Quick apply
Operations Manager
Popeyes UK —Glasgow
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Golf Club Secretary
Irvine Golf Club —Irvine
- £30,000 - £36,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Excel
Quick apply
9d
People Experience Manager
University of the West Scotland —Paisley
- £58,225 - £67,468 a year
- Full-time
- University
- No degree
- Teaching
- Annual leave
- Employee assistance programme
Customer Service Manager
Kent Foods Limited (The Albex Group) —Paisley
- £27,500 - £30,000 a year
- 8 hour shift
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Community Action Manager
Newmilns Regeneration Association —Newmilns
- £30,750 a year
- Weekend availability
- Administrative experience
- Supervising experience
- Project management
Quick apply
Deputy Manager
Permissum Care LTD —Kilmarnock
- £35,000 - £38,000 a year
- Weekend availability
- Childcare
- Supervising experience
- In-person
- Annual leave
Quick apply
Service Delivery Manager
SSE —Glasgow
- £77,488 - £91,285 a year
- Full-time
- Employee discount
- Gym membership
12d
Service Support Manager - Direct User Support
NHS Scotland —Paisley
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Leadership
- Annual leave
- Employee assistance programme
Senior Operations Manager
Iberdrola Group —High Blantyre
- From £66,000 a year
- Annual leave
- Employee discount
6d
Associate Director (Regional Manager)
Cornerstone Community Care —Irvine
- £68,000 a year
- Hybrid work
- Continuous improvement
- Leadership
Quick apply
4d
Medical Reviewer
NHS Scotland —Glasgow
- £111,430 - £148,064 a year
- Part-time
- Travel
Contact Centre Operations Manager
NFU Mutual —Glasgow
- Up to £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Financial services
- Annual leave
- Employee discount
Stock Manager
Iberdrola Group —High Blantyre
- From £47,200 a year
- Microsoft Excel
- Analysis skills
- No degree
- Annual leave
- Employee discount
6d
Delivery Manager - Service Now
Student Loans Company —Glasgow
- £61,950 - £72,952 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
6d
Depute Manager, Lainshaw ECC, Stewarton - EAY12160
East Ayrshire Council —Stewarton
- £40,991 - £50,669 a year
- Full-time
4d

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Customer Contact Team Lead - EAY12618

East Ayrshire Council -
Kilmarnock

Apply Now

Job details

Permanent | Full-time
£32,469 - £34,762 a year
4 days ago

Full job description

Ref no:

EAY12618

Published:

15/06/2026

Closes:

30/06/2026

Location:

The Johnnie Walker Bond, 15 Strand Street, Kilmarnock, KA1 1HU

Salary:

£32,469 - £34,762 per year

Contract Type:

Permanent

Position Type:

Full Time

Hours:

35 hours per week

Job Description

Working within the Customer Contact team, the post holder will supervise a team of staff to ensure delivery of an efficient and effective first point of contact support service in matters relating to Council Tax, Non Domestic Rates. Housing Benefit, Sundry Debt, and Scottish Welfare Fund. The postholder will ensure Customer Contact Advisors provide high quality and accurate information, support, and guidance to customers across a range of Council services including Revenues and Benefits, Scottish Welfare Fund, National Entitlement Cards, and payments providing resolution at first point of contact where possible. The postholder will also ensure consistent delivery in line with the corporate approach to telephony in order to assist with the promotion, delivery, and integration of the Council’s key objectives; specifically in relation to those identified within the Finance & ICT Service Plan, the Council’s Digital Strategy, Strategic Plan and Community Plan.

Requirements

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level. If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - [email protected].

Responsibilities

The duties of this post requires access to the public sector network and therefore the successful applicant must complete a basic Disclosure Scotland application. A formal offer of employment with East Ayrshire Council will only be made once satisfactory clearance has been received. Any information that is disclosed on a basic disclosure will require to be discussed before a formal offer of employment is made.

The Individual

This is a permanent full time post based within the Johnnie Walker Bond, Kilmarnock. The hours of work are 35 hours per week to be worked: Monday - Thursday 9.00am - 5.00pm & Friday 9.00am - 4.00pm The full time salary of the post is £32,469 - £34,762 per annum. The workstyle for these posts is Flexible - 50% -79% of your time in an office location/ multiple work locations. You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home. It is the expectation that all office-based employees (with the exception of those working in schools) will work to the higher end of their allocated workstyle in terms of time spent in the office or at other work locations If you require further information please contact Mairi-Clare Gallacher at [email protected] East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

Apply Now

Refine Your Search

service manager jobs in stewarton, eay

Customer Contact Team Lead - EAY12618

Operations Manager

Junior Service Manager - Records Management

Operations Manager

Operations Manager

Operations Manager

Golf Club Secretary

People Experience Manager

Customer Service Manager

Community Action Manager

Deputy Manager

Service Delivery Manager

Service Support Manager - Direct User Support

Senior Operations Manager

Associate Director (Regional Manager)

Medical Reviewer

Contact Centre Operations Manager

Stock Manager

Delivery Manager - Service Now

Depute Manager, Lainshaw ECC, Stewarton - EAY12160

I want to receive the latest job alerts for service manager in stewarton, eay

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