Sales order processor Work, Jobs in Steyning, Wsx (with Salaries)

Sales Order Processor
Forza Doors Ltd —Horsham
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
- Health & wellbeing programme
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14d

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Sales Order Processor

Forza Doors Ltd
Horsham

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Job details

Permanent | Full-time
14 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Referral programme
On-site parking

Qualifications

Sage
Sales
Customer service
ERP systems
Data entry
Organisational skills
Communication skills
Time management

Full job description

Forza is the leading UK manufacturer of bespoke timber doors and other timber products. With revenue of over £38m our vision is to continue to deliver double digit revenue and profit growth. We are at an exciting stage of the company’s evolution and now is a great time to join the business to help deliver on our growth aspirations. We have a strong business culture that values our team as being the heart of our success.

Your Mission

To deliver accurate, compliant, and efficient processing of all customer orders, ensuring that every detail is correctly interpreted and executed from entry through to production and invoicing.

You will play a key role in maintaining operational flow, supporting cross-functional teams, and upholding high standards of quality and compliance—helping the business meet customer expectations while continuously improving processes and reducing errors.

Key Reponsibilities

Process customer orders accurately and in a timely manner in line with company procedures
Ensure all orders are interpreted correctly, including specifications, quantities, and pricing
Follow all SOP processes and compliance requirements at all times
Manage and prioritise own workload to meet daily targets
Support team workload during peak periods or staff absence
Highlight any discrepancies, errors, or concerns to the SOP Manager
Accurately process orders in Sage, ensuring correct specifications, job cards, and adherence to customer requirements
Support invoicing and reconciliation processes, ensuring all orders and delivery documentation are complete and accurate
Ensure full compliance with order requirements, including fire certification, labelling, and accurate system updates
Manage and fulfil sample requests, ensuring quality, accuracy, and timely dispatch
Collaborate effectively with Sales, Production, Transport, and Accounts to resolve queries and maintain workflow
Maintain high standards of accuracy, identify recurring issues, and contribute to continuous improvement initiatives
Adhere to all company policies, maintain accurate records, and support departmental objectives and training activities

Experience

Essential:

Experience in a sales order processing, administration, or customer service role
Experience working with ERP systems (Sage or similar) and accurate data entry
Experience interpreting customer orders, specifications, and pricing
Experience supporting invoicing and reconciliation processes
Experience working in a fast-paced, deadline-driven environment
Experience collaborating with multiple departments to resolve queries

Desirable:

Experience within a manufacturing or production environment
Experience with compliance processes (e.g. fire certification or regulated products)

Key Skills

High attention to detail and accuracy
Strong organisational and time management skills
Ability to follow structured processes
Good communication and teamwork skills
Problem-solving mindset with a proactive approach

Job Types: Full-time, Permanent

Benefits:

Additional leave
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work Location: In person

Quick apply

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