Helpdesk assistant Work, Jobs in Stockbridge, Eng (with Salaries)

IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
4d
Receptionist / Facilities Assistant HIWFRS624124
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- IT
- Communication skills
Facilities Assistant / Handyperson - The Vision Centre
CooperVision —Southampton
- Full-time
- Carpentry
- Customer service
- Maintenance
7d

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Receptionist / Facilities Assistant HIWFRS624124
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
Candidates must have resided in the UK for a minimum of 3 years for the Non-Police Personnel Vetting in order for clearance to be obtained.

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IT & Document Control Assistant

SB Joinery (UK) Ltd
Stockbridge

Quick apply

Job details

Full-time
£28,000 - £35,000 a year
4 days ago

Benefits

Free parking
Profit sharing
Company pension
Bereavement leave
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
UNIX
DHCP
IT support
Scripting
DNS
SharePoint
IT
Construction
Linux
Communication skills
Help desk

Full job description

Overview

SB Joinery is looking for a motivated and detail-oriented IT & Document Control Assistant to join our team. This is a varied, hands-on role split between providing first-line IT support across the business and assisting the CAD & Projects team with document control administration. The successful candidate will be organised, technically minded, and comfortable working across different systems and teams.

Key Responsibilities

IT Support

Provide first-line IT helpdesk support to staff across the business, resolving hardware, software, and connectivity issues
Set up, configure, and maintain end-user devices including desktops, laptops, and peripherals
Support day-to-day administration of IT systems including email, shared drives, and cloud services and software
Assist with network troubleshooting and liaising with third-party suppliers and ISPs where needed
Help maintain the IT asset register and support IT asset management processes
Escalate complex issues to the IT Manager and assist with second-line investigations where appropriate
Support the rollout of IT projects, including software deployments and infrastructure changes
Assist with basic Linux/Unix server administration tasks as required
Assisting with phone system administration

Document Control

Upload and manage CAD drawings and project documents across platforms including Procore, SharePoint, and other project management tools
Ensure all documents are filed in the correct folder locations and comply with SBJ naming conventions and standards
Carry out document revision checks and flag any non-compliance to the CAD Manager
Liaise with the CAD and Projects team to ensure documents are issued and received correctly
Assist with general administrative tasks within the CAD & Projects department as required

Skills & Experience

Essential

Previous experience in an IT support or helpdesk role, or a strong demonstrable interest in IT
Good working knowledge of Microsoft 365 (Outlook, Teams, SharePoint, Excel)
Strong attention to detail — particularly important for document control tasks
Highly organised with the ability to manage multiple tasks and priorities
Good communication skills and a professional, helpful manner
Comfortable working independently and using initiative
Previous experience in an IT support or helpdesk role, or a strong demonstrable interest in IT
Good working knowledge of Microsoft 365 (Outlook, Teams, SharePoint, Excel)
Strong attention to detail — particularly important for document control tasks
Highly organised with the ability to manage multiple tasks and priorities
Good communication skills and a professional, helpful manner
Comfortable working independently and using initiative

Desirable

Basic understanding of networking concepts (DNS, DHCP, VLANs, Wi-Fi)
Familiarity with coding, scripting, or automation (any language)
Exposure to Linux/Unix environments or server administration
Intermediate or above Excel skills
Experience in a construction, manufacturing, or technical environment
Basic understanding of networking concepts (DNS, DHCP, VLANs, Wi-Fi)
Familiarity with coding, scripting, or automation (any language)
Exposure to Linux/Unix environments or server administration
Intermediate or above Excel skills
Experience in a construction, manufacturing, or technical environment

Person Specification

Methodical and thorough — takes pride in accuracy and getting things right

Self-motivated with a willingness to learn new systems and tools

A team player who can work collaboratively across departments

Adaptable — comfortable switching between IT and administrative tasks depending on business need

Discreet and trustworthy when handling business-sensitive information

Pay: £28,000.00-£35,000.00 per year

Benefits:

Bereavement leave
Company pension
Free parking
On-site parking
Profit sharing

Experience:

IT support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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helpdesk assistant jobs in stockbridge, eng

IT & Document Control Assistant

Receptionist / Facilities Assistant HIWFRS624124

Facilities Assistant / Handyperson - The Vision Centre

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