Law associate Work, Jobs in Stockbridge, Ham (with Salaries)

Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Resident Experience Associate
CompassRock International —Southampton
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Sick pay
Quick apply
14d
Senior Associate - Court of Protection
Penningtons Manches Cooper LLP —Basingstoke
- Full-time
- Microsoft Office
- In-person
- Communication skills
1d
Quality Assurance Technician - Weekend Days
Rich Products Corporation —Andover
- Weekend availability
- Bakery
- Annual leave
Agricultural Property Solicitor/Associate
Thrings —Romsey
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Life insurance
11d
Quality Assurance Technician - Weekend Nights
Rich Products Corporation —Andover
- 12 hour shift
- Bakery
- Annual leave
5d
Associate / Senior Associate - Land Development
Thrings —Romsey
- Hybrid work
- Banking
- Life insurance
Family Associate / Partner
Thrings —Romsey
- Hybrid work
- Business development
- Communication skills
- Banking
- Life insurance
Associate Planner
Churchill Retirement PLC —Ringwood
- Communication skills
- Negotiation
Project Coordinator
Precision Medicine Group —Salisbury
- Microsoft Powerpoint
- Travel
Operations and People Lead
Expression for Growth —Fareham
- £35,889 - £39,667 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Microsoft Office
- Profit sharing
- Health & wellbeing programme
Quick apply
13d
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Project Coordinator
AQ International —Salisbury
- Microsoft Powerpoint
- Travel
Quick apply
Associate Solicitor - Public Law & Human Rights
Irwin Mitchell —Southampton
- Analysis skills
- Organisational skills
- Care plans
Associate – Corporate
moorebarlow —Southampton
- Communication skills
- Annual leave
Food & Beverage Associate
Portsmouth Marriott Hotel —Portsmouth
- Weekend availability
- Hospitality
- Hotel
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
Project Coordinator
Precision AQ —Salisbury
- Microsoft Powerpoint
- Travel
Quick apply
Senior Associate / Partner - Dispute Resolution
Thrings —Romsey
- Hybrid work
- Analysis skills
- Contracts
- Communication skills
- Life insurance
Programme Director
Raytheon —Fareham
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Sick pay
4d

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law associate jobs near stockbridge, ham

Arrears & Collections Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Communication skills
Negotiation

Full job description

“Help deliver fair customer outcomes whilst safeguarding the bank.”

At Castle Trust Bank, we are a specialist UK challenger bank providing property mortgages, retail finance lending and savings products to a wide range of customers. As we continue to grow and evolve, protecting our customers and the Bank from fraud is more important than ever.

We are looking for an Arrears & Collections Associate to join our Property division. This role focuses on managing customer interactions related to maturing loans, addressing arrears, and ensuring effective recovery processes. Main responsibilities will include negotiating repayment solutions, assessing customer circumstances (including vulnerabilities), and initiating recovery actions when necessary. You will be involved in the following:

The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office (Monday and Wednesday compulsory, the other day optional) and the rest of the week from home.

What you’ll deliver

As part of our Collections team, you will:

Engage with customers to ensure loan repayments by maturity dates.
Manage arrears cases, understanding customer financial circumstances to find suitable resolutions.
Recommend bespoke support strategies to the Customer Service and Collections Manager.
Initiate recovery actions, including appointing receivers or solicitors when required.
Plan and prioritise workload, ensuring compliance with regulatory standards.
Maintain up-to-date knowledge of regulatory requirements and internal policies.

What we are looking for in you…

Key Skills and Experience:

Collections/Arrears Management: Proven experience in managing collections and recoveries.
Negotiation and Problem-Solving: Strong ability to negotiate repayment arrangements, resolve complaints, and handle objections effectively.
Telephony Skills: Experience in customer communication, with a focus on probing, questioning, and showing empathy.
Regulatory Knowledge: Understanding of customer vulnerability, Consumer Duty, and available support options.
Technical Proficiency: Competent in Microsoft Office and navigating multiple systems during customer interactions.

Desirable Skills:

Authority to agree on payment arrangements or concessions.
Experience in customer service related to completed mortgage loans.

Core Attributes:

Strong communication, relationship-building, and decision-making abilities.
Commitment to delivering excellent customer service while ensuring compliance with regulations.
Motivation to support business success and prioritise positive customer outcomes.

Why join Castle Trust Bank?

Competitive salary (£28,000 to £32,000, dependent on experience)
Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

law associate jobs in stockbridge, ham

Arrears & Collections Associate

Contact Centre Associate

Resident Experience Associate

Senior Associate - Court of Protection

Quality Assurance Technician - Weekend Days

Agricultural Property Solicitor/Associate

Quality Assurance Technician - Weekend Nights

Associate / Senior Associate - Land Development

Family Associate / Partner

Associate Planner

Project Coordinator

Operations and People Lead

Associate Application Analyst

Project Coordinator

Associate Solicitor - Public Law & Human Rights

Associate – Corporate

Food & Beverage Associate

Project Coordinator

Senior Associate / Partner - Dispute Resolution

Programme Director

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