Service desk engineer Work, Jobs in Stockbridge, Ham (with Salaries)

Service Delivery Engineer
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
3d
Order Processor Advisor
Stannah —Andover
- £25,000 - £25,500 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
1d
CSS Service Desk Engineer
Roke —Romsey
- Full-time
- Business
Helpdesk Scheduler
Emcor —Chandlers Ford
- £30,869 a year
- Overtime
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
9d
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Technical Support Analyst
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
8d
1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
Project Engineer
CS Group —Ringwood
- £36,000 - £40,000 a year
- Full-time
- Azure
- ERP systems
- Windows
Quick apply
8d
Recruitment Consultant - Aerospace
Gattaca Plc —Whiteley
- £28,000 - £40,000 a month
- Communication skills
Junior Network Engineer
QinetiQ —Portsmouth
- Full-time
- Computer networking
- IT
- Communication skills
- Employee discount
Assistant Engineer (Structures Investigation)
WSP —Basingstoke
- Part-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Civil engineering
- Flexitime
- Work from home
HVAC Service Manager
Perigon Search —Fareham
- £55,000 - £70,000 a year
- Full-time
- HVAC
Quick apply
14d
SAP Functional Analyst
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Annual leave
9d
Junior SuccessFactors Support Administrator
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Travel
- Annual leave
23h
System Support Engineer and Installer
SCH —Southampton
- £30,000 - £32,500 a year
- Full-time
- Customer service
- Travel
- IT
- Free parking
Quick apply
3d
Chief Engineer - Southampton
Svitzer —Southampton
- £68,440.88 a year
- Full-time
- Maintenance
- Employee assistance programme
Consultant Aquatic Ecologist
AECOM —Basingstoke
- Full-time
- Hybrid work
- Master's degree
Helpdesk Operator - Fire & Security
Emcor —Eastleigh
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Quick apply
Works Planner/Administrator
Ph Water & Air Technologies —Basingstoke
- Full-time
- Customer service
- Time management
Quick apply

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Service Delivery Engineer

Hampshire Hospitals NHS Foundation Trust -
Basingstoke

Apply Now

Job details

Full-time
£32,073 - £39,043 a year
3 days ago

Qualifications

SSO
Customer service
Windows
Microsoft Office
ITIL
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

The postholder will provide an exceptional 1st line support service, in line with FT’s strategic objectives and quest for continual improvement in delivering a ‘best in class' IT service to its customers.

The postholder will conform to a strong ITIL best practice framework, and work to ensure Service Level Agreements and Operational Level Agreements are consistently met and preferably surpassed to deliver high-quality solutions and support to the customers.

This post requires continual upgrading of skills to reflect rapid changes in technology. This is achieved through formal training, informal skills transfer, and self-tuition.

This 1st Line IT Support role is part of a wider support team that looks after 6,000 users across HHFT

To work in a team of nine, in a 1st line support role (Monday to Friday, 9am to 5.30 pm). Based: Basingstoke Hospital.

The role is to support all customers and users of Hampshire Hospitals NHS Foundation Trust with any IT Support required. The IT Service Desk is a single point of contact for its customers. The Service Delivery Engineer is there to help and support its users in resolving their IT problems. If they cannot resolve we have IT Teams on hand they can call on for help and reassign to them accordingly.

We are looking for an organised, enthusiastic person to join our team with excellent customer service skills. A good, calm, reassuring manner is essential with a strong attention to detail. You will be taking a variety of support calls, aiming to fix the technical issues remotely or in person so a natural flair for problem solving is a must. The successful applicant will have a good knowledge of MS Windows Operating Systems, Active Directory, PC / Laptop & Printer Hardware and MS Office / M365 , as well as experience of single sign on solutions. Experience of using a Helpdesk/Service Desk and Remote Control Support Tools is part of the role and knowledge of ITIL processes would be advantageous. We also manage other bespoke hospital applications for which Training will be given and good communication skills is needed as you will be liaising with third party suppliers.

We welcome applications from candidates with a variety of levels of IT experience.

The vision at Hampshire Hospitals NHS Foundation Trust is to provide outstanding care for every patient. We serve a population of nearly 600,000 people across Hampshire and West Berkshire as well as some people who access our specialist services from across the country.

Created in January 2012 the Foundation Trust prioritises the provision of exceptional, compassionate, care delivered by the valued staff working in a culture of collaboration and mutual respect. HHFT employs circa 6,000 people and had a turnover of £382m in 17/18

Four core values (CARE) Compassion, Accountability, Respect and Encourage. These are in place to support of four clear objectives, provide outstanding care of patients, empowering all members of staff, sustainable growth and innovating for the future.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Apply Now

Refine Your Search

service desk engineer jobs in stockbridge, ham

Service Delivery Engineer

Order Processor Advisor

CSS Service Desk Engineer

Helpdesk Scheduler

Technical Support Engineer L1

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Technical Support Analyst

1st Line Engineer

Project Engineer

Recruitment Consultant - Aerospace

Junior Network Engineer

Assistant Engineer (Structures Investigation)

HVAC Service Manager

SAP Functional Analyst

Junior SuccessFactors Support Administrator

System Support Engineer and Installer

Chief Engineer - Southampton

Consultant Aquatic Ecologist

Helpdesk Operator - Fire & Security

Works Planner/Administrator

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