Customer solutions specialist Work, Jobs in Stockport, Gtm (with Salaries)

Customer Service Complaints Specialist, musicMagpie
AO World —Stockport
- Annual leave
- Employee assistance programme
Scheduling Specialist
Quooker UK —Manchester
- £28,500 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
3d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £33,744 a year
- Full-time
- Sick pay
9d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Manchester
- Temporary
- Customer service
Customer Service Specialist
MCS —Warrington
- £29,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Free parking
- Annual leave
Quick apply
2d
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Airport Driver
ABM UK —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
- Employee discount
Quick apply
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 - £36,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
Resident Engagement & Communications Specialist
Wythenshawe Community Housing Group —Manchester
- £39,085.78 a year
- Full-time
- Marketing
- Project management
- Organisational skills
- Annual leave
- Gym membership
5d
Senior Accessibility Specialist
Royal London —Alderley Edge
- JavaScript
- Communication skills
- HTML
- Annual leave
Buyer
Equans —Didsbury
- Microsoft Excel
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
12d
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Computer networking
- Organisational skills
- Leadership
- Employee assistance programme
13d
Business Analysis Specialist
BT —Manchester
- Analysis skills
- Bachelor's degree
- Agile
2d
Complaints Resolution Specialist
MCS —Warrington
- £32,112 a year
- Full-time
- Microsoft Word
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Pensions Administrator
K3 Advisory Group —Stockport
- £25,000 - £26,000 a year
- Full-time
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
Customer Service / Internal Sales Specialist
Hyva —Manchester
- Full-time
- Microsoft Office
- Project management
- Organisational skills
Freelance In-Person Event Specialist - Manchester, UK
Visit.org —Manchester
- Temporary
- Customer service
- English
- Travel
Quick apply

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customer solutions specialist jobs near stockport, gtm

Customer Service Complaints Specialist, musicMagpie

AO World -
Stockport

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Root cause analysis

Full job description

Job Overview

About The Role

We’re looking for someone who’s all about doing right by our customers. As a Complaints Specialist, you’ll take ownership of the trickier complaints, making sure every customer gets a fair outcome and feels looked after.

You’ll work closely with teams across the business to dig into the details, find solutions, and give extra support to customers who need it most. It’s not just about fixing problems - you’ll spot patterns, share insights, and help mentor others so we’re always delivering the best service possible. If you’re great at listening, solving problems, and keeping things fair, this could be the role for you.

Here's What You Can Expect To Be Doing

Work with our Customer Operations team and other departments to get to the bottom of complaints and put things right.
Give extra support to customers who might be vulnerable and make sure they get the best possible outcome.
Keep customers at the heart of every decision you make.
Take ownership of complex and executive-level complaints, including writing final response letters and working with the Financial Ombudsman Service.
Spot patterns through root cause analysis and share insights to help us improve.
Support and mentor your teammates so we’re always delivering top-quality results.

A Few Things About You

Experience of working within a complaints role, ideally from a contact centre environment
You genuinely care about doing the right thing for customers and take pride in delivering fair, positive outcomes.
Comfortable taking ownership of complex complaints and seeing them through to resolution.
Remains calm under pressure and makes balanced, customer-focused decisions.
Naturally curious, with the ability to investigate issues and understand root causes.
Enjoys supporting and guiding colleagues, contributing positively to a collaborative team culture.

A Bit About Us

musicMagpie is the surprisingly quick and easy way to declutter and get cash for your stuff, which is why millions of people use us every year to sell their mobile phone, games consoles, tablets, smartwatches, CDs, DVDs, Games, Books, Blu-Rays & much more. We've paid hundreds of millions to our happy customers - the smart, sustainable and trusted way to shop and sell.
As a pioneer in the circular economy, we’ve built a trusted platform using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale.

Our Benefits

As a musicMagpie employee, you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the
chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead!

33 days holiday (inclusive of Bank Holidays)
Holiday purchase scheme on top of your above statutory allowance!
Salary sacrifice pension scheme
Share save scheme
Discounts across the musicMagpie product range
Making a difference - 2 days paid leave for volunteering at a charity of your choice
Health & wellbeing - Employee Assistance Helpline (EAP) & access to mental health first aiders and much more

Apply Now

Refine Your Search

customer solutions specialist jobs in stockport, gtm

Customer Service Complaints Specialist, musicMagpie

Scheduling Specialist

Jigsaw Homes Group Limited

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Service Specialist

Specialist Customer Care

Customer Support Specialist

First Line Technical Support

Airport Driver

Service Co-ordinator

Service Advisor (Wilmslow)

Resident Engagement & Communications Specialist

Senior Accessibility Specialist

Buyer

Service Desk Team Leader

Business Analysis Specialist

Complaints Resolution Specialist

Pensions Administrator

Customer Service / Internal Sales Specialist

Freelance In-Person Event Specialist - Manchester, UK

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