incident manager Work, Jobs in stockton on tees (with Salaries)

JAG Lead
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £49,387 - £56,515 a year
- Part-time
- Analysis skills
- Patient care
- Organisational skills
3h
Production Manager
KP Snacks —Billingham
- Full-time
- Leadership
- Employee discount
Quick apply
13d
Profit Protection Compliance Manager, Stadium of Light
Delaware North —Sunderland
- Weekend availability
- Bar
- No degree
- Travel
Estates Manager (Building Manager)
Praxis Facilities Management —Middlesbrough
- £35,000 - £40,000 a year
- Full-time
Quick apply
13d
Programme Delivery Manager
National Highways —Darlington
- £55,810 - £66,690 a year
- Full-time
- Civil engineering
- Maintenance
- Construction
2d
Tenancy Support Officer
New Walk CIC —Stockton-on-Tees
- £13.21 an hour
- Full-time
- In-person
Quick apply
12h
Service Desk Manager
NECSWS —Hartlepool
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Service Desk Manager
Indra UK —Stockton-on-Tees
- Hybrid work
- Computer Science
- PMP
- Project management
- Work from home
- Employee assistance programme
Quick apply
EHS Manager (Food Manufacturing)
Glanbia Foods —Middlesbrough
- Hybrid work
- Computer literacy
- Continuous improvement
- Employee discount
Service Desk Technician
Cubic Corporation —Stockton-on-Tees
- Full-time
13d
Owners Experience Manager
Leisure Resorts Ltd —Middlesbrough
- From £30,000 a year
- Weekend availability
- Sales
- First Aid Certification
- Organisational skills
- Free parking
- Annual leave
Quick apply
12d
Health, Safety and Wellbeing Manager - Power Substations
Balfour Beatty —Middlesbrough
- Hybrid work
- Project management
- No degree
- Travel
- Annual leave
Security Manager (14298)
OpSec Security Ltd - UK GBRS —Washington
- Travel
- IT
- Communication skills
- Life insurance
Quick apply
Service Desk Technician (12-month FTC)
Cubic Corporation —Stockton-on-Tees
- Full-time
13d
EHS Specialist
Univar Solutions UK Ltd —Middlesbrough
- Leadership
5d
Regional Sales Manager
Bako group —Durham
- Up to £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Premises Manager
Shotton Primary School —Durham
- £26,403 - £28,598 a year
- Full-time
- Management
- Maintenance
- Supervising experience
Quick apply
13d
Substation Site Manager
Balfour Beatty —Middlesbrough
- Hybrid work
- Continuous improvement
- In-person
- Annual leave
Purchasing Manager
Analox Ltd —Stokesley
- £50,000 a year
- Full-time
- Management
- ERP systems
- Project management
- Free parking
- Annual leave
Quick apply
Domestic - Bank
St Philips Care Caledonia Ltd —Stockton-On-Tees
- IT
- Paid training
- Employee assistance programme

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incident manager jobs near stockton on tees

JAG Lead

North Tees and Hartlepool NHS Foundation Trust -
Stockton-on-Tees

Apply Now

Job details

Part-time
£49,387 - £56,515 a year
3 hours ago

Qualifications

Analysis skills
Patient care
Organisational skills
Communication skills

Full job description

The postholder will lead the strategic and operational delivery of the Trust’s Endoscopy JAG accreditation programme, ensuring the service consistently meets nationally defined standards of quality, safety, efficiency, and patient experience. As the Trust’s specialist for JAG Global Rating Scale (GRS) compliance, they will provide expert guidance, oversight, and assurance to clinical and operational teams, supporting the Endoscopy Unit to maintain continuous accreditation and embed a culture of excellence.

Working collaboratively with endoscopy leadership, governance teams, and wider divisional colleagues, the postholder will coordinate all aspects of the accreditation cycle, including evidence collection, service audits, patient experience measures, workforce development, and pathway optimisation. They will lead on the development and implementation of improvement plans, ensuring the service remains aligned with national best practice, regulatory requirements, and Trust priorities.

The role requires strong analytical, organisational, and communication skills, with the ability to influence at all levels and drive sustainable service improvement. The postholder will act as a key liaison with JAG, external assessors, and internal stakeholders, ensuring the Trust’s endoscopy services remain safe, effective, and responsive to patient needs.

Lead, coordinate, and oversee the Trust’s JAG accreditation and re ‑ accreditation processes.

Ensure the Endoscopy Unit remains fully compliant with all JAG Global Rating Scale (GRS) domains, KPIs, and quality standards.

Develop and maintain a robust accreditation action plan, ensuring timely progress and escalation of risks.

Act as the primary liaison with JAG, external assessors, and national endoscopy networks.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

We support the ' Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Evidence Management & Reporting

Collate, validate, and submit all required evidence for biannual GRS submissions.

Lead the preparation and coordination of the 5 ‑ yearly face ‑ to ‑ face JAG re ‑ accreditation visit, including staff briefings, documentation, and service walkthroughs.

Produce high ‑ quality reports for governance meetings, highlighting performance, risks, and improvement actions.

Maintain accurate, up ‑ to ‑ date records of all JAG ‑ related documentation, audits, and quality metrics.

Quality Improvement & Patient Safety

Promote a culture of continuous quality improvement across the Endoscopy Unit.

Lead QI projects aligned to JAG standards, patient experience, and service efficiency.

Support the implementation of national guidance, safety alerts, and best practice recommendations.

Work closely with clinical leads to ensure safe staffing, training compliance, and competency frameworks.

Operational & Clinical Governance

Contribute to the operational management of the Endoscopy Unit, supporting service planning and pathway optimisation.

Participate in clinical governance activities including incident review, risk management, and audit.

Ensure robust systems are in place for decontamination, equipment safety, and environment monitoring.

Support workforce development, including training coordination, competency assessment, and staff engagement.

Stakeholder Engagement & Leadership

Work collaboratively with nursing, medical, managerial, and administrative teams to embed JAG standards.

Represent the service at Trust ‑ wide and regional endoscopy meetings.

Provide expert advice and education to staff on JAG requirements and quality standards.

Champion patient ‑ centred care, ensuring patient feedback informs service improvement.

Key Working Relationships

Endoscopy Service Manager

Matron / Head of Nursing

Clinical Endoscopy Lead

Endoscopists and Nursing Teams

Decontamination Leads

Governance & Quality Teams

JAG Assessors and National Endoscopy Programme

Patient Experience Teams

Apply Now

Refine Your Search

incident manager jobs in stockton on tees

JAG Lead

Production Manager

Profit Protection Compliance Manager, Stadium of Light

Estates Manager (Building Manager)

Programme Delivery Manager

Tenancy Support Officer

Service Desk Manager

Service Desk Manager

EHS Manager (Food Manufacturing)

Service Desk Technician

Owners Experience Manager

Health, Safety and Wellbeing Manager - Power Substations

Security Manager (14298)

Service Desk Technician (12-month FTC)

EHS Specialist

Regional Sales Manager

Premises Manager

Substation Site Manager

Purchasing Manager

Domestic - Bank

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