Service Desk Technician
Cubic Corporation —Stockton-on-Tees
- Full-time
14d
ICT Support Technician - Field Based - Working from Home
DC Services —Durham
- £25,000 - £30,000 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- Travel
- Work from home
- Flexible schedule
Quick apply
14d
Level 3 EUC Engineer - 6 Month Contract
Ekco —Stockton-on-Tees
- Windows
- IT
- Communication skills
Quick apply
Level 2 EUC Engineer - 6 month Contract
Ekco —Stockton-on-Tees
- Windows
- IT
- Communication skills
Quick apply
Service Desk Technician (12-month FTC)
Cubic Corporation —Stockton-on-Tees
- Full-time
14d
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
DevOps Engineer
Everflow —Peterlee
- £39,400 - £63,000 a year
- Full-time
- Azure
- Scripting
- Linux
Python Software Developer - Labman.One
Labman Automation —Stokesley
- £40,000 - £55,000 a year
- Full-time
- Azure
- APIs
- AI
7d

Related jobs to explore

Based on your search for application support engineer

Manufacturing Engineer
ParalloyGroup —Middlesbrough
CAD/CAM programming using Hypermill, Fusion or other recognised packages for 2, 3 and 5 Axis Machines. Taking responsibility for the complete technical package,…
Service Desk Technician
Cubic Corporation —Stockton-on-Tees
Broad experience of communicating with customers in varying support situations. Handle incoming telephone calls and emails with a high degree of customer…
14d

I want to receive the latest job alerts for application support engineer in stockton on tees, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

application support engineer jobs near stockton on tees, dur

Service Desk Technician

Cubic Corporation -
Stockton-on-Tees

Apply Now

Job details

Full-time
14 days ago

Qualifications

Operating systems

Full job description

Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

As part of the One Support team, reporting to a Service Desk Team Leader you will be working as part of a dynamic, fast paced and rapidly expanding team based in our Stockton On Tees office, you will be responsible for handling calls, emails and monitoring alerts from all over the world to ensure continual, excellent customer service is on-going whilst resolving incidents or dispatching engineers to fix issues in Europe, North America and Asia Pacific.

Job Duties and Responsibilities:

Cover a rotating shift pattern.
Handle incoming telephone calls and emails with a high degree of customer satisfaction.
Respond to monitoring alerts from around the world in a timely manner using companies ticketing system.
Work diligently as part of a multi skilled team.
Attend training sessions as and when scheduled.
Organise communications and conference calls in the event of Major Incidents.
Actively contribute to your own development as part of a structured career development programe.
Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.

Skills knowledge and experience:

Essential

Familiarity with operating systems, languages and a service centre environment. -essential
Passionate about customer services, understanding the importance of maintaining good customer relations.
Able to communicate effectively over the telephone and using electronic mediums.
Broad experience of communicating with customers in varying support situations.
Able to make a significant contribution in a team environment.
Able to adapt rapidly to a changing environment.
Experienced in working to targets around response and timeliness.

Desirable

An appreciation of the development of the Transport Industry.
Familiarity with operating systems, languages and service Centre environment.
Experience of working in an environment of dispatching resources to the field.

Education and qualifications:

Essential

Minimum of 4 GCSEs including Maths & English (grade A-C) or equivalent.

Desirable

ITIL (v3) Foundation.

Basic Security checks are required for this role

‎

Worker Type:

Employee

‎

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

Apply Now

Refine Your Search

application support engineer jobs in stockton on tees, dur

Service Desk Technician

ICT Support Technician - Field Based - Working from Home

Level 3 EUC Engineer - 6 Month Contract

Level 2 EUC Engineer - 6 month Contract

Service Desk Technician (12-month FTC)

Service Desk Engineer

DevOps Engineer

Python Software Developer - Labman.One

Related jobs to explore

I want to receive the latest job alerts for application support engineer in stockton on tees, dur

Explore jobs in more locations

Business Unit:

Company Details:

Job Details:

Worker Type:

Jobseeker tools

Employer Tools

Browse

Stay Connected