Overview
The HR & Learning & Development Coordinator is responsible for supporting the delivery of an effective People & Culture function across Made For Trade. The role combines HR coordination, recruitment administration, learning and development administration, training compliance and facilities coordination. The postholder will ensure employees have access to the training, systems, resources and workplace facilities required to perform their roles effectively whilst supporting the day-to-day administration of the employee lifecycle.
The role will take ownership of recruitment coordination, onboarding, learning and development administration, training compliance, management of the Learning Management System (LMS), facilities coordination and general HR administration. The postholder will act as a key point of contact for employees, managers and external providers, ensuring a professional, efficient and customer-focused service is delivered at all times.
Key Responsibilities
Recruitment & Talent Acquisition
- Coordinate the end-to-end recruitment process across the business.
- Raise and manage Recruitment Requisition Forms (RRFs) and ensure appropriate approvals are obtained before vacancies are progressed.
- Prepare and advertise vacancies through approved recruitment channels.
- Liaise with recruitment agencies and external suppliers as required.
- Manage candidate applications and maintain recruitment records.
- Coordinate interviews between candidates and hiring managers.
- Support hiring managers throughout the recruitment and selection process.
- Prepare offer letters, contracts of employment and onboarding documentation.
- Conduct pre-employment checks including references and right to work verification.
- Manage the onboarding process to ensure a positive candidate experience.
- Coordinate new starter inductions and probation administration.
- Produce recruitment metrics and vacancy status reports.
- Support employer branding and attraction initiatives.
Learning & Development
- Coordinate all internal and external training activities across the business.
- Manage the company Learning Management System (LMS) and e-learning platform.
- Maintain training records, competency matrices and training databases.
- Monitor mandatory training compliance and produce regular reports.
- Schedule training courses, assessments and refresher training.
- Liaise with training providers and obtain quotations where required.
- Manage training bookings, joining instructions and attendance records.
- Support apprenticeship, graduate and development programmes.
- Produce training compliance reports for managers and senior leadership.
- Assist in identifying skills gaps and development needs across departments.
- Support the implementation of learning and development initiatives.
- Maintain records of qualifications, certifications and licences.
- Support succession planning and talent development activities.
HR Coordination
- Prepare employment contracts, letters and employment documentation.
- Maintain employee records and HR systems ensuring data accuracy and confidentiality.
- Coordinate employee lifecycle administration including starters, movers and leavers.
- Support probationary review processes.
- Coordinate absence management administration.
- Support disciplinary, grievance and investigation administration.
- Produce HR reports, dashboards and people metrics.
- Support HR projects and organisational initiatives.
- Act as the first point of contact for routine HR enquiries.
- Support employee engagement, wellbeing and recognition activities.
- Ensure compliance with employment legislation and company policies
Facilities Coordination
- Coordinate workplace and building maintenance requirements.
- Liaise with contractors, suppliers and service providers.
- Manage meeting room bookings and facilities requests.
- Coordinate office equipment, stationery and workplace resources.
- Support workplace audits and inspections.
- Assist with office moves and workspace planning.
- Monitor general workplace standards and welfare facilities.
- Support health, safety and wellbeing initiatives across the workplace.
- Coordinate facilities-related purchasing and invoice processing.
Administration
- Maintain accurate personnel, training and facilities records.
- Produce reports, presentations and correspondence as required.
- Support company events, employee engagement activities and wellbeing initiatives.
- Ensure documentation is maintained in accordance with company procedures.
- Support continuous improvement initiatives within the People & Culture function.
Knowledge, Skills & Experience
Essential
- Previous experience within an HR, Recruitment, Training or Learning & Development role.
- Experience coordinating recruitment and onboarding activities.
- Strong administrative and organisational skills.
- Experience coordinating training activities and maintaining records.
- Excellent attention to detail and accuracy.
- Strong Microsoft Office skills, particularly Excel, Word and PowerPoint.
- Ability to prioritise workload and manage multiple deadlines.
- Strong communication and stakeholder management skills.
- Ability to handle confidential and sensitive information appropriately.
- Customer-focused approach with strong interpersonal skills.
Desirable
- CIPD Level 3 qualification or working towards.
- Experience managing a Learning Management System (LMS).
- Experience within a manufacturing, operational or production environment.
- Facilities management or workplace coordination experience.
- Knowledge of employment legislation and HR best practice.
- Experience using HRIS and reporting systems.
- Experience supporting apprenticeships or funded training programmes.
Key Performance Indicators
- Mandatory training compliance maintained at agreed target levels.
- Training records maintained accurately and up to date.
- Recruitment vacancies progressed within agreed timescales.
- Positive candidate and hiring manager feedback throughout the recruitment process.
- New starter onboarding completed within agreed timescales.
- Probation reviews completed on schedule.
- HR administration completed accurately and on time.
- Employee records maintained accurately and compliantly.
- Positive internal customer feedback from managers and employees.
- Facilities issues resolved within agreed service levels.
- Learning Management System maintained accurately and effectively.
- Monthly HR and training reports produced within agreed deadlines.
General
The duties and responsibilities outlined in this Job Description are not intended to be exhaustive. The postholder may be required to undertake other duties commensurate with the level of the role as reasonably requested by the Head of People & Culture or the business.
Pay: From £30,500.00 per year
Benefits:
- Additional leave
- Canteen
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site gym
- On-site parking
- Sick pay
Work Location: In person
