Principle Accountabilities:
1. Care
- Ensure the highest possible levels of care are maintained by supporting/assisting service users when required with all aspects of daily living.
- Support in training and supervision of junior and new staff members in all aspects of their work in the care centre, under the supervision of senior staff members.
Assist service users in all aspects of their care needs (e.g. physical, emotional and spiritual). Provide attention when needed whilst ensuring service users retain their comfort and dignity.
- Pay particular attention to assisting service users who have limited mobility or physical learning difficulties, making the best use of aids provided.
- Closely monitor service users who may be confused and/or who have behavioural problems.
- Assist in the promotion of continence.
- Assist in the delivery of care for service users who are dying or who have a progressive illness. Assist with last offices.
- Observe care planning needs for service users and complete written daily records as instructed in line with the Company’s policies and procedures.
- Assist in framework of social activities by interacting with service users and helping them continue with hobbies and activities in the care centre.
- Answer the Nurse Call system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly and pass on messages properly.
- Report on the wellbeing of service users and liaise with GPs and support Managers Etc.
- Carry out regular checks on service users at intervals determined by senior staff members.
- Make visitors feel welcome and provide refreshments/assistance when required.
- Make and change beds, ensuring rooms are clean and tidy and commodities are empty, in line with the care centre’s disposal of waste policy. Ensure the care centre’s resources are used appropriately.
- Clean and maintain equipment used by service users/relatives, e.g. wheelchairs, hearing aids, spectacles etc.
Ensure the care centre is kept clean and tidy in line with the Company’s attention to detail philosophy.
- If applicable, care for service user’s clothing and rooms as named and ensure that all clothing is recorded and clearly marked.
- Ensure full privacy and dignity is maintained for the dying and the bereaved, in line with the Company’s policies and procedures.
- Assist service users who need help during meal times (be aware of swallowing difficulties, dietary requirements etc.). Assist with serving of food/drinks as requested/required. Wash up as requested/required.
- Escort service users travelling to and from the care centre, e.g. on social outings, hospital visits etc.
- Practise maximum integrity in all dealings with service users’ personal and financial affairs and avoid abuse of the privileged relationship that exists with service users.
2. Communication
- Participate in Staff and service user meetings as and when required.
3. Training & Development
- Maintain professional knowledge and competence.
- Attend mandatory training days/courses on or off site as and when required.
- Participate in relevant NVQ training to achieve required qualifications.
4. Health & Safety
- Report immediately to the Home Manager or person in charge any illness of an infectious nature or accident incurred by a service user, colleague, self or another.
- Understand and ensure the implementation of the care centre’s Health & Safety policy and emergency and fire procedures.
- Report to the Home Manager or the Handyperson any faulty appliances, damaged furniture, equipment or any potential hazard.
- Promote safe working practices within the care centre.
5. General
- Promote and ensure the good reputation of the care centre.
- Ensure that all information of a confidential nature gained in the course of duty is not divulged to third parties.
- Notify the Home Manager of the person in charge as soon as possible of your inability to report for duty and also on your return to work after periods of absence.
- Ensure the security of the care centre is maintained at all times.
- Adhere to all Company policies and procedures within the defined timescales.
- Ensure all equipment is clean and well maintained.
- Carry out any other tasks that may be reasonably assigned to you.
Key Competencies:
N/A
Communications & Working Relationships:
Should be able to communicate and work effectively with colleagues and Line Managers.
The Person:
QUALIFICATIONS:
ESSENTIAL
NVQ Level 3 in Care
Desirable
Willingness to participate in vocational training programmes
Essential
KNOWLEDGE & EXPERIENCE:
ESSENTIAL/
DESIRABLE?
Experience of working with the relevant service user group
Desirable
Previous supervisory experience
Desirable
Experience/qualification in the Safe Handling of Medicines
Desirable
SKILLS:
ESSENTIAL/
DESIRABLE?
Ability to communicate effectively at all levels
Essential
Team player
Essential
OTHER:
ESSENTIAL/
DESIRABLE?
Genuine interest in working with the relevant service user group
Essential
Satisfactory DBS check
Essential
Full current and valid Driving Licence
Desirable
Job Types: Full-time, Permanent
Pay: From £13.50 per hour
Benefits:
Work Location: In person
