1st line support Work, Jobs in Stoke Bishop, Bst (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
1st Line Unified Communications Engineer
Advania UK —Cardiff
- £26,000 - £27,000 a year
- Night shift
- Hybrid work
- Azure
8d
EIT Operations - Senior Support Technician
Just Eat Takeaway.com —Bristol
- Full-time
- Windows
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
5d
IT Service Engineer
Northstar IT Services —Clevedon
- £32,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
8d
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
Security Officer
Securitas UK —Trowbridge
- £13.39 an hour
- Night shift
- Customer service
- Communication skills
- Employee discount
Quick apply
10d
ERP Manager
Plant-Ex Ingredients Ltd —Avonmouth
- £35,000 - £40,000 a year
- Full-time
- SQL
- JavaScript
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
Prisoner Escort and Driver
Serco Plc —Bristol
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Windows
- IT
Student Engagement Officer
Learna Ltd —Cardiff
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
10d
Contract Lawyer - Document Review (eDiscovery and QC)
TLT —Bristol
- Full-time
- Quality control
- Organisational skills
- Communication skills
11d
Finance Administration Assistant
TLT —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
Contract Change Trainer
TLT —Bristol
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
10d
Contract Senior Paralegal - Document Review (QC)
TLT —Bristol
- Full-time
- Quality control
- Organisational skills
- Communication skills
11d
IT Network & Infrastructure Analyst (Security Focused)
TLT —Bristol
- Full-time
- Hybrid work
- Azure
- Windows
- AWS
Learning Support Assistant
Oasis Community Learning —Bristol
- £19,551 - £26,824 a year
- Full-time
- English
- School
10d
Support Worker
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

1st line support jobs in stoke bishop, bst

Technical Support Engineer

2nd Line Technical Support

1st Line Unified Communications Engineer

EIT Operations - Senior Support Technician

IT Support Engineer

IT Service Engineer

IT Technician

IT Support Technician

Security Officer

ERP Manager

Prisoner Escort and Driver

IT Provision & Compliance Analyst

Student Engagement Officer

Contract Lawyer - Document Review (eDiscovery and QC)

Finance Administration Assistant

Contract Change Trainer

Contract Senior Paralegal - Document Review (QC)

IT Network & Infrastructure Analyst (Security Focused)

Learning Support Assistant

Support Worker

I want to receive the latest job alerts for 1st line support in stoke bishop, bst

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