About House of Tyres Ltd
House of Tyres Ltd is a growing independent tyre retailer based in Henley-on-Thames, supplying high-quality tyres and automotive products to retail customers throughout the United Kingdom. As we continue to expand, we are seeking an experienced and proactive Human Resources & Marketing Manager to establish our HR function while driving our marketing strategy and brand growth.
Job Purpose
The Human Resources & Marketing Manager will be responsible for developing and implementing all HR policies, procedures, and people management practices while leading the company's marketing, branding, customer engagement, and digital presence.
This is a varied role requiring excellent organisational, communication, leadership, and commercial skills.
Key Responsibilities Human Resources Management
- Develop, implement and maintain all HR policies and procedures.
- Advise the Director on employment law and HR best practices.
- Manage recruitment campaigns from advertising through to onboarding.
- Coordinate interviews, candidate selection and employment offers.
- Develop induction programmes for new employees.
- Maintain employee personnel records and HR documentation.
- Manage employee attendance, annual leave and absence records.
- Handle disciplinary, grievance and performance management processes.
- Ensure compliance with UK employment legislation.
- Promote employee wellbeing and engagement.
- Develop employee retention initiatives.
- Manage payroll information in conjunction with payroll providers.
- Maintain confidentiality of employee information.
- Coordinate staff training and professional development.
- Monitor HR KPIs and prepare management reports.
Employee Relations
- Foster positive working relationships throughout the business.
- Resolve workplace disputes fairly and professionally.
- Promote effective communication between management and employees.
- Conduct return-to-work and welfare meetings.
- Support conflict resolution and mediation where required.
- Maintain employee satisfaction and engagement programmes.
Equality, Diversity & Inclusion
- Develop and implement Equality, Diversity and Inclusion policies.
- Ensure fair recruitment and promotion practices.
- Promote an inclusive working environment.
- Monitor compliance with equality legislation.
- Deliver diversity awareness initiatives.
Learning & Development
- Identify organisational training needs.
- Design staff development programmes.
- Maintain employee training records.
- Coordinate external training providers.
- Support apprenticeships and professional qualifications.
- Monitor employee performance and development plans.
Recruitment Management
- Develop recruitment strategies.
- Prepare job descriptions and person specifications.
- Advertise vacancies across multiple platforms.
- Screen applications and shortlist candidates.
- Conduct interviews and coordinate recruitment activities.
- Manage onboarding and probation processes.
- Build relationships with recruitment agencies where necessary.
Marketing ResponsibilitiesMarketing Strategy
- Develop and implement annual marketing plans.
- Increase brand awareness across the UK.
- Identify new business opportunities and target markets.
- Monitor competitors and market trends.
- Measure return on investment for marketing activities.
Digital Marketing
- Manage the company website.
- Improve search engine optimisation (SEO).
- Manage Google Business Profile.
- Create and manage Google Ads campaigns.
- Oversee social media platforms including Facebook, Instagram, LinkedIn and TikTok.
- Plan and schedule engaging content.
- Monitor website analytics and marketing performance.
Brand Management
- Maintain a consistent company brand.
- Produce marketing materials including brochures, banners and promotional literature.
- Coordinate branding for vehicles, uniforms and signage.
- Protect and strengthen the House of Tyres brand.
Customer Marketing
- Develop customer loyalty programmes.
- Coordinate seasonal promotions and sales campaigns.
- Manage email marketing campaigns.
- Support customer satisfaction initiatives.
- Collect and analyse customer feedback.
Content Creation
- Write website content, blogs and articles.
- Create promotional videos and graphics.
- Produce newsletters and press releases.
- Develop promotional campaigns for new products and services.
Business Development Support
- Support the Director with business growth initiatives.
- Develop partnerships with suppliers and local businesses.
- Assist in preparing tender documents and presentations.
- Identify opportunities for expanding the customer base.
Compliance Responsibilities
- Ensure compliance with UK employment legislation.
- Support GDPR compliance relating to employee and marketing data.
- Maintain confidentiality at all times.
- Promote health and safety within the workplace.
- Ensure marketing activities comply with advertising standards and data protection requirements.
Person SpecificationEssential
- Degree or equivalent qualification in Human Resources, Business Management, Marketing or a related discipline.
- Previous experience in HR management.
- Previous experience in marketing.
- Strong knowledge of UK employment law.
- Excellent written and verbal communication skills.
- Strong organisational and leadership abilities.
- Ability to work independently and manage multiple priorities.
- High level of professionalism and confidentiality.
- Proficiency in Microsoft Office and HR systems.
- Experience managing digital marketing platforms.
Desirable
- CIPD qualification (Level 5 or above).
- CIM qualification or equivalent marketing qualification.
- Experience within the automotive or retail sector.
- Knowledge of SEO, Google Ads and social media advertising.
- Experience using HRIS and CRM systems.
- Full UK driving licence.
Key Skills
- Leadership
- Recruitment
- Employee Relations
- Equality, Diversity & Inclusion
- Learning & Development
- Performance Management
- Strategic Planning
- Marketing
- Brand Management
- Digital Marketing
- Social Media Management
- Customer Engagement
- Project Management
- Problem Solving
- Negotiation
- Communication
- Time Management
- Data Analysis
Benefits
- Competitive salary.
- Company pension.
- Paid annual leave.
- Ongoing professional development.
- Opportunity to shape and grow the HR and marketing functions.
- Friendly and supportive working environment.
- Career progression opportunities within a growing business.
Equal Opportunities
House of Tyres Ltd is committed to providing equal opportunities for all employees and applicants. We welcome applications from suitably qualified individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Applicants must have the legal right to work in the United Kingdom.
Pay: £53,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
