Join our friendly Paediatric Services team and play an important role in supporting the smooth delivery of patient care.
This position provides comprehensive administrative support to Consultants, Pathway Navigators and Medical Secretaries, helping to ensure an efficient and responsive service for children and their families.
We are looking for a proactive, organised individual who enjoys working in a busy environment and communicating with a wide range of people.
This is a full-time role working across Watford General Hospital and Hemel Hempstead Hospital, Monday to Friday.
Interviews will be held on 10 August at Hemel Hempstead Hospital.
You will provide day-to-day administrative support, acting as a key point of contact for patients, colleagues and external organisations.
Duties include managing telephone and email enquiries, maintaining the shared paediatric inbox, distributing post, scanning and uploading documents to Cerner, preparing patient correspondence, and supporting reception when required.
You will also work closely with Outpatient Departments and Waiting List Coordinators to support appointment bookings, ensuring records and correspondence are accurate, up to date and processed promptly.
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking
If you have a disability or long-term health condition and require support or guidance please contact
[email protected]
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
You will work closely with Consultants, Pathway Navigators and Medical Secretaries to deliver a high-quality administrative service that supports excellent patient care.
The role involves building positive working relationships with patients, GPs, nursing teams, Service Managers, Outpatients, the Validation Team and colleagues across the Trust.
Core working hours are between 08:00 and 17:00, Monday to Friday, with your agreed hours discussed at interview.
This role requires cross-site working between Watford General Hospital and Hemel Hempstead Hospital.
