It support engineer Work, Jobs in Stoke On Trent, Sts (with Salaries)

IT Support Engineer
Luminite IT Services Ltd —Longport
- £30,000 - £35,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
Technical Support Engineer (Business to Business)
VIPRE Security Group —Stoke-on-Trent
- Full-time
- Customer service
- English
- Windows
- Annual leave
Technical Support Engineer – IT
Enconvo UK —Telford
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
IT Engineer
EMS Healthcare —Macclesfield
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
- Annual leave
Quick apply
4d
Product Support Engineer
Amadeus IT Group —Manchester Airport
- 12 hour shift
- Maintenance
- IT
Senior Network & Telephony Support Engineer
Radius Limited —Crewe
- Full-time
Quick apply
2d

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Technical Support Engineer (Business to Business)
VIPRE Security Group —Stoke-on-Trent
Practice empathy and positive words choices when communicating with customers. Directing customers to appropriate help articles. Resolve first level issues by:
Technical Support Engineer
BaseRock IT Solutions —Shrewsbury
Professional manner when visiting customers with a can do attitude and willingness to help our customers. Act as first point of contact for IT/OT support calls…
£28,000 - £34,000 a year
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it support engineer jobs near stoke on trent, sts

IT Support Engineer

Luminite IT Services Ltd
Longport

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Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Referral programme
On-site parking

Qualifications

Driving Licence
Operating systems
GCSE
Windows
Technical support
Network Protocols
IT support
Computer networking
Communication skills
Active Directory

Full job description

As an IT Engineer, you’ll provide a broad range of technology solutions and support services to businesses. Your work will encompass everything from IT infrastructure (servers, networks, desktops & laptops – both hardware and software) to phone systems, broadband, email, web hosting, domain name management, and other internet/cloud services. We are committed to fostering a positive, fun working environment and strive to build the best team possible.

Key Responsibilities:

Answering calls and logging support tickets.
Monitoring and responding to emails/support tickets in a timely manner.
Processing and resolving technical requests, or escalating when necessary.
Engaging in technical project work as required.
Performing office tasks such as receiving and managing deliveries.
Managing administrative tasks.
Collaborating with customers to identify IT issues and recommend appropriate solutions.
Keeping accurate logs and records of customer queries and issues.
Visiting customer sites to install, troubleshoot, and repair various systems.

The Ideal IT Engineer Should:

Be motivated by opportunities to expand knowledge, demonstrate expertise, and consistently produce high-quality work.
Enjoy focusing on accuracy, stability, and problem-solving, while providing excellent support.
Be described as cautious, systematic, logical, methodical, diplomatic, patient, stable, and consistent.
Value quality, accuracy, and customer satisfaction.
Have a passion for technology and innovation.
Possess excellent communication skills, both verbal and written.
Have experience in a similar IT support role, or equivalent.
Be capable of working independently, assessing risks, and escalating issues/faults when necessary.

Essential Requirements:

Minimum of 3 years’ experience working as an IT support field engineer.
Strong experience supporting Windows-based operating systems and Active Directory.
Proficiency with Microsoft 365.
Hands-on experience with networking equipment and a solid understanding of networking protocols.
Full, clean UK driving license and access to a vehicle.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking
Referral programme

Ability to commute/relocate:

Longport ST5 9QF: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

technical support: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

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it support engineer jobs in stoke on trent, sts

IT Support Engineer

Technical Support Engineer (Business to Business)

Technical Support Engineer – IT

IT Engineer

Product Support Engineer

Senior Network & Telephony Support Engineer

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