Helpdesk support Work, Jobs in Stoke On Trent (with Salaries)

Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Operational Delivery Admin
ISS Facility Services —Stoke-on-Trent
- Administrative experience
Quick apply
Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Area Supervisor
Sodexo —Stoke-on-Trent
- £14.64 an hour
- Weekend availability
- Customer service
- Supervising experience
- Patient care
- Employee assistance programme
- Employee discount
Quick apply
1d
IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
14d
Operational Delivery Administrator Technical
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Maintenance
- Organisational skills
Quick apply
IT Technician
Epson —Telford
- £26,437 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £26,000 - £29,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Network Management Engineer
Network Rail —Stoke-on-Trent
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Maintenance
- Computer networking
- IT
- Free parking
- Annual leave
6d
Skin Cancer CNS
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- Full-time
- Computer literacy
- Patient care
- Organisational skills
4d
Service Coordinator
Mastermover —Ashbourne
- CRM software
- Salesforce
- Organisational skills
IT Infrastructure Technician
Villeroy & Boch —Armitage
- Full-time
- Customer service
- English
- Communication skills
IT Development Engineer (Software)
Epson —Telford
- £38,627 a year
- Full-time
- Bachelor's degree
- Computer networking
- Software development
Quick apply
Interim System Manager
Heler Foods —Nantwich
- Full-time
- Microsoft Excel
- Azure
- ERP systems
Quick apply
Day Electrician
ISS Facility Services —Knutsford
- Monday to Friday
- Customer service
- Maintenance
Quick apply
Electrical Shift Technician
ISS Facility Services —Knutsford
- £41,200 a year
- Maintenance
- In-person
- Communication skills
Quick apply

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Service Co-ordinator - Helpdesk - 12 month FTC

Equans -
Stoke-on-Trent

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Communication skills
Help desk

Full job description

Service Co-ordinator - Helpdesk - 12 month FTC

Offer ID:

85936

Job:

Support Functions / Admin Support

Schedule:

Full-Time

Country:

United Kingdom

EQUANS is looking for a Service Coordinator - Helpdesk to join our team on our HMCTS contract based in Stoke-on-Trent (ST4) on a 12 month fixed-term contract. This is a full-time role working 40 hours per week, 8 hours per day between the hours of 08:00 & 16:30, Monday to Friday with a 30 minute unpaid break. On offer is a competitive salary and benefits package.

The Regional Operations Centre (ROC) in Stoke provides helpdesk and business support services to a wide range of facilities management contracts. You will respond to, plan and organise the full lifecycle of planned maintenance works through to job completion, utilising the CAFM system.

What will you deliver?

Deliver excellent administration skills, including email and admin.
Respond to, plan and organise the full lifecycle of both reactive and planned maintenance works through to job completion, utilising the CAFM system.
Planning and dispatching of Maintenance works to a number of engineers, sub-contractors and site managers across various locations, ensuring all are completed within contractually defined SLA’s and providing administrative support where appropriate.
Prioritising tasks and managing workload effectively.
Ensuring accuracy in data entry, documentation, and reporting.
Keeping track of service requests, maintaining records, and following established processes.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

24 days annual leave (+ public holidays)
Life Cover equivalent to 1 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for?

Hold 3 GSCE's at Grade C or above or equivalent
Customer service experience
Knowledge of FM helpdesk operations
Ability to manage workloads effectively
Good written and verbal communication skills
Self-motivated, professional and enthusiastic
Positive team member but with the ability to work on own initiative
Willingness to learn and embrace change
Able to work in a fast-paced environment.

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Place:

Workplace : Stoke-on-Trent United Kingdom

Apply Now

Refine Your Search

helpdesk support jobs in stoke on trent

Service Co-ordinator - Helpdesk - 12 month FTC

Service Coordinator (Helpdesk)

Operational Delivery Admin

Service Coordinator

Area Supervisor

IT Support Apprentice

Operational Delivery Administrator Technical

IT Technician

IT Support Technician

Network Management Engineer

Skin Cancer CNS

Service Coordinator

IT Infrastructure Technician

IT Development Engineer (Software)

Interim System Manager

Day Electrician

Electrical Shift Technician

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