Legal assistant Work, Jobs in Stoke On Trent (with Salaries)

Legal Assistant
Bott and Co —Wilmslow
- £25,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Data entry
- In-person
- Employee discount
- Referral programme
Quick apply
11d
Pre-Litigation paralegal
Principia Law —Northwich
- £25,004 - £28,481 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Conveyancing Assistant / Post- Completion Assistant
McQuades Residential Conveyancing Ltd —Stoke-on-Trent
- £25,500 - £26,500 a year
- Overtime
- Microsoft Word
- English
- Microsoft Office
Quick apply
1d
Conveyancing Assistant
Eventus Recruitment Group —Stoke-on-Trent
- £24,000 - £28,000 a year
- Hybrid work
- Life insurance
- Referral programme
Legal Support Assistant Private Client Team Telford
Lanyon Bowdler Solicitors —Telford
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
Legal Secretary
Alfred Newton Solicitors —Wilmslow
- From £23,200 a year
- Part-time
- Word processing
- Writing skills
- Microsoft Office
Quick apply
8d
Residential Property Legal Assistant
Rowlinsons Solicitors —Weaver
- £23,500 - £25,000 a year
- Hybrid work
- Word processing
- Typing
- Communication skills
Quick apply
Probate & Private Client Paralegal
The Eric Whitehead Partnership —Stoke-on-Trent
- Part-time
- Typing
- In-person
Quick apply
Refreshment Assistant
NJS Law —Macclesfield
- £22,000 - £25,000 a year
- Part-time
- Serving
- No experience needed
- In-person
Quick apply
Legal Secretary (Litigation Dept)
Poole Alcock LLP —Northwich
- Full-time
- Organisational skills
- Typing
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Family Paralegal
Afsar Williams Solicitors —Telford
- From £25,500 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
Conveyancing Paralegal
Eventus Recruitment Group —Macclesfield
- £25,000 - £30,000 a year
- Call to connect
- Organisational skills
- Communication skills
Residential Conveyancer/Solicitor/Conveyancing Paralegal
McQuades Residential Conveyancing Ltd —Stoke-on-Trent
- £35,000 - £45,000 a year
- Full-time
- Computer literacy
- Bachelor's degree
- Data entry
Quick apply
3d
Associate Legal Counsel - Commercial/Corporate
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Contracts
2d
Commercial Property Paralegal
Rowlinsons Solicitors —Weaver
- Hybrid work
- Organisational skills
- Typing
Quick apply

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Receptionist – Part Time
Vets Now —Stoke-on-Trent
Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions. Up to 50% discounted staff pet care.
£13.45 an hour
Medical Receptionist
Brook Medical Centre —Stoke-on-Trent
Answer incoming phone calls and deal with queries or direct calls appropriately. Manage the appointment system (in person, telephone, and online bookings).
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1d

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legal assistant jobs near stoke on trent

Legal Assistant

Bott and Co -
Wilmslow

Quick apply

Job details

Permanent | Full-time
£25,500 a year
11 days ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
GCSE
Data entry
Customer interaction
Outbound calling
Communication skills
A Level
Time management

Full job description

This is a fantastic opportunity to join a dynamic legal team that is proud to deliver first class legal services with a workable model post Personal Injury Reforms. This is a hugely customer facing role offering frontline client contact supported by our ground-breaking technology and case management software.

Your role will be to effectively and productively support and assist the Road Traffic Accident Fee Earners, Official Injury Claims Team and wider department in running their case load. To uphold excellent customer service and support the client for the duration of their claim.

Your KPI’s:

· Ensure all incoming calls answered promptly

· Prioritising Tasks in line with the Legal Assistant Bott Way

· Providing Excellent Customer Service

· Ensure all urgent tasks are dealt with daily.

· Consistently aim for 10 outgoing calls per day.

No tasks older than 5 working days in the to do list.

Key Tasks:

Provide general administrative and clerical support and ensure tasks are carried out with the appropriate prioritisation
· Dealing with inbound and outbound phone calls; providing clear advice and support to clients together with Insurers, Solicitors, Courts and other third parties
· Dealing with inbound full instruction calls via the source hunt groups and acting as an overflow when needed. This includes call backs.
· Upholding customer service standards of call handling measured by quarterly call reviews.
· Inputting data accurately
· Ensuring payment requests are raised accurately
· Participation and engagement during in-house training sessions
· Able to assist in identifying own training needs and following the correct channels to request training
· Be confident in bringing any error in process or areas for improvement to the attention of your Line Manager
· To liaise with external agencies and suppliers

Education or equivalent:

· GCSE Maths and English

· Law A-Level – desirable but not required

Experience:

o Experience in the use of Visualfiles or similar claims management system – desirable but full training will be provided

o Experience of working in a legal environment

o Customer service experience

o Experience in Call Handler legal role

Skills:

o The ability to work under pressure

o The ability to multitask

o Excellent prioritisation and planning skills

o Excellent time management

o A flexible attitude

o A strong team player

o Excellent customer service skills

o Confident and professional telephone manner

o Good communication skills

o Active listening skills

o The ability to tailor communication dependent upon the recipient

o Attention to detail and accuracy

o A professional demeanour

o Positive attitude and focussed

The hours are 37.5 hours per week on a variable shift pattern, including some weekend work. You will be based in the Office with the opportunity to have 1 day working from home once you have passed your probationary period.

Bott and Co offer a comprehensive benefits package which includes a generous bonus scheme paid monthly, pension scheme, summer and Christmas parties. Alongside this, you will be entitled to 23 days holiday per annum, rising to 25, after 1 years service plus bank holidays.

From day one, you'll have access to our structured Learning & Development Framework, designed to support your progression throughout your career. As you develop, you'll complete a range of role-specific training modules covering topics such as Introduction to Personal Injury Law, Introduction to Litigation, Understanding Medical Reports and other key professional skills. The programme combines classroom training, e-learning and practical workshops to give you the confidence, knowledge and practical experience needed to progress through the business.

For more information and employee testimonials on what it is like to work at Bott and Co, please visit our LinkedIn Bott Life page - https://www.linkedin.com/company/bott-and-co/life

Bott and Company is an equal opportunities employer.

Bott & Co Solicitors Ltd will not accept any applications via recruitment agencies. If you wish to apply please do so via the directions above.

Job Types: Full-time, Permanent

Pay: £25,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Referral programme

Experience:

Customer service: 2 years (preferred)

Work Location: Hybrid remote in Wilmslow SK9 1HG

Quick apply

Refine Your Search

legal assistant jobs in stoke on trent

Legal Assistant

Pre-Litigation paralegal

Conveyancing Assistant / Post- Completion Assistant

Conveyancing Assistant

Legal Support Assistant Private Client Team Telford

Legal Secretary

Residential Property Legal Assistant

Probate & Private Client Paralegal

Refreshment Assistant

Legal Secretary (Litigation Dept)

Family Paralegal

Conveyancing Paralegal

Residential Conveyancer/Solicitor/Conveyancing Paralegal

Associate Legal Counsel - Commercial/Corporate

Commercial Property Paralegal

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