Account coordinator Work, Jobs in Stoke On Trent, Eng (with Salaries)

Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customer Sales & Commercial Co-ordinator
Davanco Designs —Ashbourne
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
6d
Customer Service Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Installations Coordinator
Radius Limited —Crewe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Sales Support & Operations Coordinator
Metro Rod —Macclesfield
- Up to £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
6d
Payroll & HR Coordinator
Cogent Breeding Ltd —Chester
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
- Annual leave
Quick apply
12d
Sales Coordinator
Samuel Grant Packaging —Stockport
- £26,690.66 a year
- Full-time
- Sales
- Customer service
- IT
Quick apply
9d
Engineering Operations & Finance Coordinator
Custodia —Knutsford
- £38,000 - £45,000 a year
- Microsoft Excel

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account coordinator jobs near stoke on trent, eng

Service Coordinator - Out of Hours

ISS Facility Services -
Stoke-on-Trent

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Job details

Fixed term contract

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Administrative experience
Data management

Full job description

Service Coordinator - Out of Hours

Contract: Key Account Network

Location: Stoke, ST1 5PZ

Hours of work: 13

Contract Type: Fixed Term Contract (6 months)

We are seeking a Service Coordinator to join our Operational Service Centre (OSC) within the Placemaker Services Team.

This role provides essential administrative and operational support to ensure the accurate management of time and attendance for our field-based Placemakers.

Job Description

We are looking for someone who can act as a key point of contact for operational colleagues and internal customers, taking ownership of service requests and delivering timely, accurate, and customer-focused support.

Working collaboratively with operational managers, workforce management, finance, and wider internal teams, you will play a vital part in maintaining accurate workforce data and supporting the delivery of high-quality service across the business.

Key Responsibilities

Engage with operational managers to support the accurate collation and management of Placemaker time and attendance data.
Input, maintain, and update records relating to overtime, absence, pay rates, timesheets, and workforce data across relevant systems.
Ensure accurate linking of Placemakers to timesheets and resolve all anomalies ahead of payroll deadlines.
Maintain and update operational trackers, reports, and documentation to ensure data accuracy and completeness.
Collate, analyse, and input workforce data into reporting systems to support operational performance.
Provide responsive, professional support to frontline Placemakers and operational managers, resolving queries promptly.
Manage a high volume of telephone and email enquiries while maintaining excellent customer service standards.
Liaise with operational teams, customers, and internal departments to resolve issues and provide progress updates.

Professional and Personal Competencies/Qualifications

Experience working in a service desk, operational support, or high-volume customer service environment.
Background in working with time and attendance systems, workforce data, or administrative processes.
Experience delivering against customer and business KPIs and service level agreements (SLAs).
Proficiency in Microsoft Office applications, particularly Excel and other data management tools.
Experience communicating operational data or information to clients, managers, or team members.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/

Work Location: In person

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account coordinator jobs in stoke on trent, eng

Service Coordinator - Out of Hours

Service Coordinator

Service Coordinator (Helpdesk)

Customer Sales & Commercial Co-ordinator

Customer Service Coordinator - Maternity Cover

Installations Coordinator

Sales Support & Operations Coordinator

Payroll & HR Coordinator

Sales Coordinator

Engineering Operations & Finance Coordinator

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