it support Work, Jobs in stoke on trent, eng (with Salaries)

IT Field Support Engineer (1st & 2nd Line)
Holdcroft —Stoke-on-Trent
- Windows
- Microsoft Office
- Travel
- Employee assistance programme
- Employee discount
Quick apply
IT Technician
Stockport Council —Stockport
- £23,660 - £28,142 a year
- Full-time
- Hybrid work
- School
IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
4d
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
1d
IT Servicedesk Administrator
Epwin Group PLC —Telford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
IT Technician
Epson —Telford
- £26,437 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Technical Support Engineer – IT
Enconvo UK —Telford
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
Helpdesk Administrator
Cygnet Health Care Limited —Stoke-on-Trent
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
4d
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
2d
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £25,000 - £28,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
10d
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Trainee ICT Technician
Primary Goal —Wilmslow
- £24,796 - £25,185 a year
- Full-time
- IT
- School
Quick apply
10d
IT Network Technician
Quattris Global —Wellington
- £25 - £27 an hour
- Temporary
- Schematics
- In-person
- Hand tools
- COVID-19 protective measures
Quick apply
6d
VodafoneThree - Incident Snr Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Employee discount
3d
Technical Support Advisor
Radius Limited —Crewe
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
9d
Senior Network Support Engineer (GSM-R)
Network Rail —Stoke-on-Trent
- £55,596 - £65,966 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- Computer networking
- Free parking
- Annual leave
Site Network - Technical Support
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Advanced Technical Support Engineer
Schneider Electric —Telford
- Full-time
- Hybrid work
- Computer literacy
- English
- Programmable logic controllers
- Annual leave
1st Line Analyst - 12 Month FTC
Pets at Home —Cheadle
- £25,875 a year
- Weekend availability
- Hybrid work
- Software troubleshooting
- Customer service
- Microsoft Office
- Work from home
1d
IT Infrastructure Technician
Villeroy & Boch —Armitage
- Full-time
- Customer service
- English
- Communication skills

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IT Field Support Engineer (1st & 2nd Line)

Holdcroft -
Stoke-on-Trent

Quick apply

Job details

Benefits

Employee assistance programme
Employee discount
Referral programme

Qualifications

Driving Licence
Windows
Microsoft Office
Computer hardware
IT support
Computer networking
Customer support
Communication skills

Full job description

IT Field Support Engineer (1st & 2nd Line)

Location: Based in Stoke-on-Trent (with regular travel to dealership sites across the Midlands and North West)

Hours of work: Monday to Friday, 08:30–17:00

Are you a proactive tech-troubleshooter who loves being out in the field rather than stuck behind a desk all day? Holdcroft Motor Group is looking for an IT Field Support Engineer to join our central IT team. If you’re great with people and even better with technology, this is your chance to support our dealerships, ensuring our teams stay connected and our systems run seamlessly.

What You'll Get in Return

Varied Role: Enjoy a hands-on field-based position supporting multiple dealership locations across the region.

Career Development: Join a supportive and growing business that values ongoing learning and technical development.

Added Perks: Employee discounts, colleague referral bonus scheme, and access to an employee assistance programme.

As an IT Field Support Engineer, you’ll be the face of IT support across the business, helping staff overcome day-to-day technical challenges and ensuring systems remain operational.

Your responsibilities will include:

Hands-on Support: Providing 1st and 2nd line technical support for PCs, laptops, printers, and mobile devices.

Setup & Installation: Configuring and deploying new hardware and software across dealership locations.

Troubleshooting: Resolving network connectivity issues including Wi-Fi and cabling, along with software issues across Windows 10/11, Microsoft Office 365, and Google Workspace.

Security & Maintenance: Ensuring systems remain secure, updated, and compliant with the latest security patches.

We are seeking a proactive and technically capable individual with a passion for problem-solving and customer support:

What You Bring to the Table

IT Support Experience: Previous experience within a 1st or 2nd line IT support role is essential.

Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office/365, and basic networking including cabling, routers, and switches.

Hardware Skills: Comfortable installing, maintaining, and troubleshooting computer hardware and workstation setups.

Communication Skills: Able to explain technical concepts clearly and confidently to non-technical colleagues.

Driving Licence: A full UK driving licence is essential due to travel between dealership sites.

If you’re ready to hit the road and solve technical challenges as part of a supportive and growing IT team, apply now — we’d love to hear from you.

About Holdcroft

Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and building long-term relationships with our customers. We invest in our people, offering real career progression, ongoing development, and a supportive working environment where success is rewarded.

Quick apply

Refine Your Search

it support jobs in stoke on trent, eng

IT Field Support Engineer (1st & 2nd Line)

IT Technician

IT Support Apprentice

VodafoneThree - Incident Specialist

IT Servicedesk Administrator

IT Technician

Technical Support Engineer – IT

Helpdesk Administrator

IT Client Support Specialist

IT Support Technician

Service Coordinator (Helpdesk)

Trainee ICT Technician

IT Network Technician

VodafoneThree - Incident Snr Specialist

Technical Support Advisor

Senior Network Support Engineer (GSM-R)

Site Network - Technical Support

Advanced Technical Support Engineer

1st Line Analyst - 12 Month FTC

IT Infrastructure Technician

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IT Field Support Engineer (1st & 2nd Line)

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