staff line Work, Jobs in stoke on trent, eng (with Salaries)

Customer Experience Team Member
ATG Entertainment Limited —Stoke-on-Trent
- £12.71 - £13.01 an hour
- Weekend availability
- IT
9d
Receptionist/Administrator
Milehouse medical practice —Newcastle-under-Lyme
- Part-time
Quick apply
Subway Sandwich Artist (weekends)
Sodexo —Stoke-on-Trent
- £10.90 - £13.14 an hour
- Weekend availability
- Hospital
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6h
Academy Safety Stewards
Stoke City Football Club —Stoke-on-Trent
- Weekend availability
- Customer service
- English
- Communication skills
6d
Subway Sandwich Artist (nights)
Sodexo —Stoke-on-Trent
- £10.90 - £13.14 an hour
- Night shift
- Hospital
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
1d
IT Field Support Engineer (1st & 2nd Line)
Holdcroft —Stoke-on-Trent
- Windows
- Microsoft Office
- Travel
- Employee assistance programme
- Employee discount
Quick apply
14d
Cleaner
Sodexo —Hanley
- £12.71 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Bar Staff
Bar 918 —Sandbach
- From £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Store discount
Quick apply
1d
Team Member (Casual)
Whiston Estate —Stoke-on-Trent
- £13 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
- Flexible schedule
Quick apply
9d
Medical Secretary
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £25,760 - £27,476 a year
- Full-time
- Leadership
12d
Kitchen Porter
Aston Marina Ltd —Stone
- Up to £12.71 an hour
- Part-time
- Cooking
- In-person
- Restaurant experience
- Free parking
- Store discount
Quick apply
7d
SPAR Barnton - Retail Assistant
James Hall & Co Ltd —Northwich
- Temporary
- Employee discount
- Life insurance
Quick apply
12d
Industrial Laundry Operative - Evening Shift
Iron Maidens Commercial Laundry —Newcastle-under-Lyme
- From £12.87 an hour
- Temporary
- Customer service
- Hotel
- Warehouse experience
Quick apply
11h
Community Apprenticeships
Stoke City Football Club —Stoke-on-Trent
- Weekend availability
- Organisational skills
- Communication skills
- School
Food Service Assistant (hospitality)
Sodexo —Stoke-on-Trent
- £10.45 - £13.14 an hour
- 8 hour shift
- Hospital
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Domestic Assistant
Sodexo —Stoke-on-Trent
- £10.90 - £13.14 an hour
- Hospital
- Employee assistance programme
- Employee discount
Quick apply
2d
Car Park Attendant – Stafford
APCOA PARKING (UK) LTD —Stafford
- £12.87 an hour
- Weekend availability
- Customer service
- Communication skills
Quick apply
Support Worker
CareTech Group —Stoke-on-Trent
- £13.19 an hour
- Full-time
- Care plans
- Communication skills
AI First Customer Support Coordinator
BOHSA LTD —Stoke-on-Trent
- Up to £25,000 a year
- Full-time
- Administrative experience
- In-person
- Free parking
- Annual leave
Quick apply
1d
Cleaner
Serco Leisure Operating Limited —Newport
- Up to £12.71 an hour
- Full-time

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Customer Experience Team Member

ATG Entertainment Limited -
Stoke-on-Trent

Apply Now

Job details

£12.71 - £13.01 an hour
9 days ago

Qualifications

Full job description

Salary

£12.71 / £13.01 (dependent on contract choice)
Hours

00
Type

Casual
Interview Process

1 Interview:
WE Monday 8th June 2026
Closing Date

05-06-2026 at 23:59
Location

Stoke-on-Trent Theatres Ltd, Bagnall Street
Stoke-on-Trent
Staffordshire
ST1 3AD
- No Files

The Customer Experience Team Member Role

Part of the Customer Experience team, you will report to the Customer Experience Manager, Deputy Customer Experience Managers, Assistant Customer Experience Managers, Duty Managers and Supervisors on shift.

This is a varied role which involves working in all areas of Front of House including welcoming customers, scanning tickets, serving drinks and snacks behind the bars and Merchandise, selling ice cream and programmes in the auditorium, and showing people to their seats.

Evening and weekend availability is essential for this role.

Please note, your role may involve working with children or vulnerable people.

Key responsibilities

Greet and engage with audience members, ensuring they feel genuinely welcomed to the venue and treated appropriately as an important and valued customer.
Answer audience queries, ensuring that they can access timely and useful information and guidance when they need it.
Maintain up to date knowledge of the venue, current and upcoming shows, products and other information relevant to customers and to recommend additional products and services as appropriate.
Proactively suggest and sell products including food and beverages at the bar or through Delivered at Seat (DAS), merchandise, programmes or packages, ensuring an engaging sales approach to customers that encourages further purchases.
Know and understand our sales targets and to work to exceed them.
Ensure the accurate and safe handling of cash and stock in line with company procedures.
Proactively identify risks to customer or staff health, safety or security and take appropriate actions to keep everyone safe. Ensure company Risk Management policies and guidance are complied with.
Work collaboratively as a team member, working well with others to ensure all required tasks are completed.
Proactively identify tasks which need to be done and take responsibility for completing them.

Your skills, qualities, and experience.

If you have most of the essential criteria we encourage you to apply, and welcome transferable skills from other industries or backgrounds. All relevant training will be provided.

The essential criteria of a great member of the team are:

Understand the impact of the role on the customer experience and its importance to the company.

Have a great work ethic and care about quality.

Be observant and focussed on the customer.

Relate well to others.

Communicate effectively.

Be proactive, decisive and get things done.

Think creatively.

Have ambition and drive.

Have a flair for sales.

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

THRIVE doing what we love (with passion and dynamism)

CONNECT through every act (with collaboration and kindness)

DARE to do different (with curiosity and courage)

PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.

Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.

Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email [email protected] for a confidential discussion.

Closing Date

05-06-2026 at 23:59

Apply Now

Refine Your Search

staff line jobs in stoke on trent, eng

Customer Experience Team Member

Receptionist/Administrator

Subway Sandwich Artist (weekends)

Academy Safety Stewards

Subway Sandwich Artist (nights)

IT Field Support Engineer (1st & 2nd Line)

Cleaner

Bar Staff

Team Member (Casual)

Medical Secretary

Kitchen Porter

SPAR Barnton - Retail Assistant

Industrial Laundry Operative - Evening Shift

Community Apprenticeships

Food Service Assistant (hospitality)

Domestic Assistant

Car Park Attendant – Stafford

Support Worker

AI First Customer Support Coordinator

Cleaner

I want to receive the latest job alerts for staff line in stoke on trent, eng

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