Agent assistant Work, Jobs in Stoke On Trent, Sts (with Salaries)

Customer Care Agent
ABM —Manchester Airport
- Full-time
- Customer service
- Communication skills
12d
Credit Control Administrator
RKW —Stoke-on-Trent
- £25,000 a year
- Full-time
- Microsoft Excel
- Free parking
- Annual leave
Casual Bar Assistant
Serco Leisure Operating Limited —Newport
- Up to £12.71 an hour
- Part-time
- Serving
- Bar
- Employee discount
Credit Control Administrator
Retail Knows Why —Stoke-on-Trent
- Full-time
- Microsoft Excel
- Free parking
- Annual leave
2d
Conveyancing Assistant
Eventus Recruitment Group —Stoke-on-Trent
- £24,000 - £28,000 a year
- Hybrid work
- Financial services
- Life insurance
- Referral programme
Merchandising Analyst
RKW —Stoke-on-Trent
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Free parking
- Annual leave
5d
Casual Catering Assistant
Serco Leisure Operating Limited —Newport
- Up to £12.71 an hour
- Weekend availability
- Communication skills
10d
Post Completions Assistant
Eventus Recruitment Group —Stoke-on-Trent
- £24,000 - £27,000 a year
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Flexible schedule
- Life insurance
Merchandising Analyst
Retail Knows Why —Stoke-on-Trent
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Free parking
- Annual leave
2d
Casual Cafe Assistant
Serco Leisure Operating Limited —Newport
- £8.00 - £12.71 an hour
- Full-time
- Customer service
- Café
- Communication skills
1d

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Credit Control Administrator
RKW —Stoke-on-Trent
Staff discount on all our products. Understands credit and debit notes. Must have a can-do attitude. Liaising with other departments to resolve debit note…
£25,000 a year
Credit Control Administrator
Retail Knows Why —Stoke-on-Trent
Staff discount on all our products. Understands credit and debit notes. Must have a can-do attitude. Liaising with other departments to resolve debit note…
2d

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agent assistant jobs near stoke on trent, sts

Customer Care Agent

ABM -
Manchester Airport

Apply Now

Job details

Full-time
12 days ago

Qualifications

Customer service
Communication skills

Full job description

Description

Job Title: Customer Care Assistant, PRM Operation

Location: Manchester Airport

Reporting To: Supervisor / Operations Manager Team

Shifts: Earliest start is 4am so candidates must be able to get to work for 4am (4 on 2 off roster pattern)

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.

Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.

Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.

Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.

Assist passengers that are transferring flights

Communicate to the control and supervisor team recording any additional passengers.

During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.

Use equipment safely and professionally.

Provide manual lifting assistance as required.

Record progress of the passenger using the Personal Digital Assistant issued.

Be responsible for all Company equipment issued to you on a daily basis

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

Provide legendary service to all passengers

Wear uniform correctly

Follow correct sign in/out process

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

Previous experience of primarily working within Customer Services ideally in a customer facing role

The ideal candidate will have excellent communication skills

Must have the right to work in the UK

Must pass a DBS check

Must be able to provide 5 years reference information

Must be over 18 years of age

Desirable Skills for the Customer Service Agent role:

Excellent communication & interpersonal skills

Flexibility

Innovative

Achievement orientated

Energy/Drive

Courteous

Patient and understanding

Security Aware

Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to.

The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.

Apply Now

Refine Your Search

agent assistant jobs in stoke on trent, sts

Customer Care Agent

Credit Control Administrator

Casual Bar Assistant

Credit Control Administrator

Conveyancing Assistant

Merchandising Analyst

Casual Catering Assistant

Post Completions Assistant

Merchandising Analyst

Casual Cafe Assistant

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