Overview
Are you curious, hands-on, and looking for a new challenge? Then look no further! We're a long-standing, family-run jewellery business in Torquay with a small, close-knit team — and we're looking for a motivated individual with energy, drive and a strong willingness to learn.
A job at Conroy Couch is not just a retail job — it’s a rare opportunity to gain deep, practical experience across many areas of the jewellery trade: from precision repairs and valuations to bespoke commissions, sales, online product management and over the counter purchasing opportunities. No two days are the same, and for the right person, this role offers long-term potential and the chance to make a real impact.
At Conroy Couch we specialise in second-hand and vintage jewellery. Each piece is one-of-a-kind and you’ll help customers connect with their stories and value. If you enjoy working with unique products that blend history, design, and craftsmanship, you’ll fit right in.
Main Responsibilities
Every day at Conroy Couch presents itself with new challenges and queries from our wide-ranging customer base. As a sales supervisor you’ll be helping to lead our team to passionately and confidently sell a wide range of jewellery from standout vintage rings to distinctive men’s cufflinks. Our fantastic reputation for jewellery services means you’ll support our busy repair and gold buying services by assessing pieces, advising customers and developing a strong eye for value.
Away from the shop floor, you’ll be tasked with managing and updating our website with new listings and product descriptions to maintain a polished and professional online presence. You’ll help to lead and create content for our social media strategy and have a meaningful input into our marketing campaigns to help draw in customers from further afield.
Let’s be clear, there’s a lot to learn at Conroy Couch, but the rewards of being able to contribute in such a vital role to a small business will be well worth the effort!
The Ideal Candidate
To excel in this fascinating role, you’ll be proactive, adaptable and eager to take on a challenge. You’ll have a passion for selling and be a confident communicator with a strong attention to detail. The diversity of your job role requires a strong interest in hands-on work with a technical mindset and a drive to learn fast.
Being a team player is essential, as is the requirement to be able to take the lead when needed. You’ll need the confidence to grow into your responsibilities and take accountability for the work you perform. Formal jewellery experience isn’t essential – we’ll provide in-depth training in all aspects of the trade. What matters most is a strong work ethic, a willingness to get involved and a drive to grow.
What you’ll gain
As a valued new member of the Conroy Couch team, you’ll benefit from
· A full time (40hr/week), in-store supervisor role in a supportive environment
· A varied and hands-on role with real opportunities for career development
· In-store training and formal qualifications available for those who want to advance
· Bonus scheme
· Generous employee discounts
· The chance to join a trusted local business where your contribution truly matters.
About Conroy Couch
We’re more than just a jewellery shop — we’re a long-established family business that values integrity, passion, and lasting relationships which is reflected in our well-established team. Our recent move to specialise almost exclusively in second-hand and vintage jewellery has put us in a unique retail position and opened up opportunities to expand our customer base.
With a small in-store team, every individual’s input into the business is vital and we work hard to support each of our team members, both personally and professionally. If you work hard for us, we’ll work hard for you. We believe in mutual respect and shared success to ensure that all of our customers receive the best possible service with each and every interaction that they have with Conroy Couch.
Job Type: Full-time
Pay: From £27,500.00 per year
Benefits:
Education:
- GCSE or equivalent (required)
Experience:
- Retail sales: 8 years (required)
Work Location: In person
