Case manager Work, Jobs in Stokesley, Nyk (with Salaries)

Deep Sea Export Commercial Account Manager - Team North Europe 2
Intermodal Tank Transport —Middlesbrough
- From £28,500 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Free parking
- Work from home
Quick apply
Service Manager
Cafcass —Billingham
- £56,941 - £59,028 a year
- Full-time
- Hybrid work
- Supervising experience
Quick apply
12d
Assistant Case Manager
UK Case Management Ltd —York
- £30,000 - £33,500 a year
- Full-time
- Microsoft Access
- Microsoft Office
- Case management
- Free parking
Quick apply
11d
Service Manager
The Avalon Group —Stockton-on-Tees
- £28,222.95 a year
- Full-time
- Management
- Supervising experience
- IT
- Employee discount
Quick apply
1d
Case Manager
Perfect Care (UK) —Spennymoor
- £26,692 a year
- Care plans
- Employee discount
Quick apply
Assistant Service Manager
Cafcass —Billingham
- £53,684 - £54,803 a year
- Full-time
- Hybrid work
- Supervising experience
- Mentoring
Quick apply
12d
Case Manager
Active Care Group —Darlington
- Part-time
- Hybrid work
- Case management
- Driving
- Communication skills
- Employee assistance programme
- Referral programme
10d
People Advisor
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £32,073 - £39,043 a year
- Full-time
- Patient care
10d
Intensive Support Team Operational Manager
North Yorkshire Council —Northallerton
- £47,181 - £51,356 a year
- Call to connect
- Case management
- Communication skills
8d
Office Admin & HR Assistant
Finnmark Limited —Spennymoor
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Head of In-House Repairs and Maintenance
North Yorkshire Council —Northallerton
- £69,228 - £78,018 a year
- Full-time
- Maintenance
- Travel
- Construction
- Employee discount
11d
Policy Adviser - Mutuals
HM Treasury —Darlington
- £43,090 - £46,500 a year
- Part-time
- Hybrid work
- Presentation skills
- Financial services
- Communication skills
- Annual leave
- Flexitime
4d
Centre Manager
Kilmarnock Road Children & Young People Family Resource Centre —Hartlepool
- £34,800 a year
- Part-time
- Supervising experience
- Project management
- In-person
Quick apply
Bid Manager
razorblue Careers —Stockton-on-Tees
- £40,000 - £45,000 a year
- Hybrid work
- English
- Microsoft Office
- Driving
- Life insurance
Quick apply
4d
Workforce Officer
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £28,392 - £31,157 a year
- Full-time
- Patient care
3d
Service Desk Manager
HM Treasury —Darlington
- £43,090 - £46,500 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
- Annual leave
- Flexitime
8d
Occupational Health Advisor
KP Snacks —Billingham
- Part-time
- Hybrid work
- Travel
- Human resources
- Employee discount
Quick apply
Policy Adviser, Local Growth Plans and Mayoral Engagement and Regional Growth Strategy Adviser
HM Treasury —Darlington
- £43,090 - £46,500 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Flexitime
9d
Distribution Specialist (North England)
Axalta Coat. Sys. UK —Darlington
- English
- Presentation skills
- Bachelor's degree
Quick apply
Service Desk Analyst
HM Treasury —Darlington
- £29,280 - £33,450 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
- Annual leave
- Flexitime
1d

I want to receive the latest job alerts for case manager in stokesley, nyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Deep Sea Export Commercial Account Manager - Team North Europe 2

Intermodal Tank Transport -
Middlesbrough

Quick apply

Job details

Full-time
From £28,500 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Work from home
On-site parking

Qualifications

Customer service
Logistics
Analysis skills
B2B sales
Leadership

Full job description

Brief Description of Role (i.e. purpose of role)

First point of contact for a defined list of customers. Ensuring that all orders are carried out with an outstanding level of customer service.

Key Activities & Responsibilities (Level Basic / Intermediate / Advanced)

Key Activity 1 – Health & Safety approx. 5% time

Responsible for one’s own, co-workers and stakeholder’s Health and Safety

Key Activity 2 – Service Delivery approx. 70% time

Managing export orders out of Europe, keeping customers informed of any impact or changes to their orders as soon as possible and in the case of delays, provide alternative options and costs with the communication.

Booking export orders with Shipping Lines and ensuring Bills of Lading are issued in a timely manner.

Through the creation of an order, ensure all the required details are captured in the system and communicate key requirements to other internal departments to ensure all customer requests are met.

Key Activity 3 – Cost Recovery approx 20% time

Through the kickback report and review of the jobs after completion, review, advise the customer and recharge all applicable additional costs.

Key Activity 4 – Improvement Planning approx 5% time

Through complaint handling and alongside Commercial Managers and Operations Team, review areas requiring improvement and design, implement and monitor improvement plans.

Review and monitor templates against completed orders to ensure all necessary instructions are available for relevant parties

Selection Criteria

Qualifications, Skills and Knowledge E/D* *Essential/Desirable

Excellent communication with both customers and colleagues and the ability to develop relationships both internally and externally. - E

Ability to develop and maintain business relationships. - D

Strong commercial acumen. - D

Experience

Previous roles in customer service within logistics industry. - E

Experience of advising and recharge costs. - E

History of growing and developing relationships with customers. - D

Competencies

An ability to work well under pressure. - E

Ability to manage teams and motivate them - D

Communicate with various departments to achieve common goals. - D

Personal Attributes & other requirements

Able to withstand high pressure situations. - E

Willing to travel and on occasion, work unsociable hours. - E

Other Information:

Budgetary Responsibilities

£0 although will be responsible for the invoicing and monitoring of between €2 and €20 million worth of sales.

KPIs

Achieve service and financial targets and operate within set budgets.
Deliver outstanding levels of customer service.
Develop and maintain excellent relationships with both internal and external stakeholders.
Typical Problem Areas Faced in Role

Operational issues.

Changes to demands by customer.
Communication breakdowns.
Problem solving of exceptional situations with staff and customers.
Organisational Relationships within the job:

Job Type: Full-time

Pay: From £28,500.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

case manager jobs in stokesley, nyk

Deep Sea Export Commercial Account Manager - Team North Europe 2

Service Manager

Assistant Case Manager

Service Manager

Case Manager

Assistant Service Manager

Case Manager

People Advisor

Intensive Support Team Operational Manager

Office Admin & HR Assistant

Head of In-House Repairs and Maintenance

Policy Adviser - Mutuals

Centre Manager

Bid Manager

Workforce Officer

Service Desk Manager

Occupational Health Advisor

Policy Adviser, Local Growth Plans and Mayoral Engagement and Regional Growth Strategy Adviser

Distribution Specialist (North England)

Service Desk Analyst

I want to receive the latest job alerts for case manager in stokesley, nyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected