Change analyst Work, Jobs in Stoneleigh, War (with Salaries)

Service Delivery Analyst
Swanton Care and Community —Coventry
- £30,000 - £35,000 a year
- Remote
- Computer Science
- Continuous improvement
- Communication skills
Business Change & Transition Analyst (FTC)
Cadent Gas —Coventry
- £37,977 - £42,447 a year
- Hybrid work
- Employee discount
3d
Business Analyst (111529-0526)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- Analysis skills
- University
- Agile
13d
AML Analyst
Moneycorp —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Banking
Strategy Analyst
idverde —Coventry
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee assistance programme
11h
Senior Data and Performance Analyst
TBC —Bromsgrove
- £51,000 - £56,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Free parking
- Profit sharing
Junior QA Test Analyst
Eurofins UK Forensic Services —Tamworth
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
17h
Application Support Analyst
Capita —Coventry
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
5d
Financial Crime Compliance (FCC), Anti-Bribery & Corruption, Analyst/Associate – Birmingham
Goldman Sachs —Birmingham
- Full-time
- English
- Microsoft Office
- Analysis skills
- Employee assistance programme
12d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
5d
Financial Systems Support Analyst (D365)
The Manufacturing Technology Centre —Coventry
- £30,000 - £40,000 a year
- Overtime
- Communication skills
Quick apply
BIRMINGHAM – Junior to Lead Business Process, Automation & Change Roles for 2026
Vantage Point —Birmingham
- Hybrid work
- SQL
- Analysis skills
- SharePoint
Customer Support Analyst - 7 Month FTC
Reapit UK —Solihull
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick apply
Business Analyst
Correla —Solihull
- £55,000 a year
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
15h
Data Governance Analyst
Centrica —Leicester
- Full-time
- Hybrid work
Test Analyst
Scrumconnect Consulting —Coventry
- £275 - £300 a day
- Azure
- Analysis skills
- SharePoint
14h
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
SOC Analyst L1
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
Test Analyst – Online Payments
Mitchells & Butlers - IT —Birmingham
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Software development
- Annual leave
Quick apply
5d
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount

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Service Delivery Analyst

Swanton Care and Community -
Coventry

Apply Now

Job details

Permanent
£30,000 - £35,000 a year

Qualifications

ITIL Certification
Driving Licence
Computer Science
Continuous improvement
ITIL
Communication skills

Full job description

About The Role

Job Title: Service Delivery Analyst

Location: Remote

Reports to: Service Delivery Manager

Department: Digital Services

Role Purpose

The Digital Service Delivery Analyst plays a key role in ensuring the successful delivery, optimisation, and support of digital services across the organisation. This position focuses on monitoring the service management portal, managing incidents and requests, and driving continuous improvement to enhance user experience and operational efficiency.

Driving licence desirable as there may be infrequent requirement to travel

Key Responsibilities

Service Monitoring & Performance

Track and analyse digital service ticket performance against agreed SLAs and KPIs.

Identify trends, issues, and opportunities for improvement.

Incident & Problem Management

Act as a point of contact for digital service issues, ensuring timely resolution.

Collaborate with technical teams to diagnose root causes and implement fixes.

Change & Release Support

Assist in planning and coordinating digital service changes and releases.

Ensure changes are documented and communicated effectively.

User Support & Engagement

Provide guidance and support to end-users on digital tools and platforms.

Gather feedback to inform service enhancements.

Continuous Improvement

Contribute to service improvement plans and digital transformation initiatives.

Maintain documentation, knowledge bases, and process workflows.

Skills & Experience

Understanding of ITIL principles and service management frameworks.

Experience with digital platforms, cloud services, and enterprise applications.

Excellent analytical and problem-solving skills.

Strong communication and stakeholder management abilities.

Familiarity with service monitoring tools and reporting dashboards.

Qualifications

Degree in IT, Computer Science, or related field (or equivalent experience).

ITIL Foundation certification (preferred).

Experience in a service delivery or support role within a digital/IT environment.

Key Attributes

Customer-focused mindset with a passion for improving digital experiences.

Ability to work collaboratively across teams and adapt to changing priorities.

Proactive approach to identifying and resolving issues

Task-driven, with the ability to prioritise effectively and manage multiple service requests in a fast-paced environment.

Working Hours

Full-time, 40 hours a week

The job is based from home, however there may be the infrequent requirement to travel.

Salary

Annual Salary, £30,000 to £35,000 based on experience.

Apply Now

Refine Your Search

change analyst jobs in stoneleigh, war

Service Delivery Analyst

Business Change & Transition Analyst (FTC)

Business Analyst (111529-0526)

AML Analyst

Strategy Analyst

Senior Data and Performance Analyst

Junior QA Test Analyst

Application Support Analyst

Financial Crime Compliance (FCC), Anti-Bribery & Corruption, Analyst/Associate – Birmingham

ICT Support Analyst - Birmingham

Financial Systems Support Analyst (D365)

BIRMINGHAM – Junior to Lead Business Process, Automation & Change Roles for 2026

Customer Support Analyst - 7 Month FTC

Business Analyst

Data Governance Analyst

Test Analyst

Technology Analyst - PMO (UK Remote)

SOC Analyst L1

Test Analyst – Online Payments

IT Support Analyst

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