Customer experience representative Work, Jobs in Storrington, Wsx (with Salaries)

Customer Service Representative
Visual Comfort Europe Ltd —Shoreham by Sea
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
11d
Tik Tok Shop Live Presenter
Turners Pies Ltd —Wick
- £12.90 an hour
- Weekend availability
- Social media management
- Presentation skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Customer Service/Sales Representative (Full Time)
Newline Plastics Ltd —Crawley
- £27,500 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Store discount
- Employee discount
Quick apply
Theatre Staff (Zero-hours)
Brighton College —Brighton
- £15.13 an hour
- Part-time
- Customer service
- English
- Communication skills
- Annual leave
Quick apply
9d
Station Planner
Red Handling UK —Gatwick Airport
- £38,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
- Sick pay
Quick apply
11d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Guildford
- £3,800 a month
- Full-time
- Sales
Quick apply
Shop Volunteer – Storrington - Saturday Afternoons
Save the Children UK —Pulborough
- Temporary
- Customer service
- Administrative experience
- IT
Quick apply
Guest Service Manager Front of House
Avisford Park Hotel —Yapton
- £35,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
Quick apply
Outbound Sales Agent
Capital Direct Solutions —Littlehampton
- £12.71 - £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
3d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Guildford
- £3,800 a month
- Full-time
Quick apply
Customer Representative and Liaison Officer
Cappagh Browne —Portsmouth
- £34,000 a year
- Full-time
- CRM software
- Organisational skills
- IT
Quick apply
Personal Injury Handler (12 Month FTC)
1st Central —Haywards Heath
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
Casework Officer
Brighton & Hove City Council —Hove
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
- Communication skills
Sales Associate - Gatwick North (Full Time)
Hugo Boss —Gatwick Airport
- Full-time
- CRM software
- Communication skills
Women in Field Sales: Venue Sales Rep
Octopus Energy Group —Brighton
- Full-time
- Customer service
Quick apply
Democratic Services Officer Higher
Brighton & Hove City Council —Hove
- £34,434 - £39,152 a year
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
Customer Experience and Quality Lead
Healthcare Partners Ltd —Guildford
- £41,956 - £50,524 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
11d
Move On Officer
Brighton & Hove City Council —Hove
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
Field Sales Executive
Charity Link —Crawley
- £26,400 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales & Service Team Manager
B&Q —Worthing
- £31,000 - £40,000 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
4d

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customer experience representative jobs near storrington, wsx

Customer Service Representative

Visual Comfort Europe Ltd
Shoreham by Sea

Quick apply

Job details

Permanent | Full-time
£26,500 a year
11 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Client engagement
Customer service
ERP software
Microsoft Office Suite
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Who We are:

At Visual Comfort Europe, we believe exceptional design deserves exceptional service.

We are a leading provider of premium designer lighting, known for outstanding craftsmanship, design excellence and quality. As part of the Visual Comfort & Co. family, we collaborate with some of the world’s most influential names in design, including Ralph Lauren, Kate Spade, AERIN and Waterford Crystal, to create distinctive and timeless lighting collections.

Job Description:

We’re looking for an enthusiastic and experienced Customer Service Representative to join our team.

This is much more than simply answering customer queries. You’ll build genuine relationships with your own portfolio of customers, becoming their dedicated point of contact and helping to deliver the high standard of service they expect from Visual Comfort Europe.

You’ll take ownership of the customer journey, from preparing quotes and processing orders through to delivery. You’ll work closely with teams across the business to solve problems, keep orders moving and identify opportunities to turn enquiries and quotations into successful sales.

We’re looking for someone who is positive, proactive and highly organised, with a natural ability to build rapport. You’ll enjoy taking ownership, solving problems and working as part of a collaborative team in a fast-paced environment.

As part of a growing business, you’ll also have the opportunity to develop your skills and progress your career as we continue to expand.

Your responsibilities will include:

· Acting as the dedicated point of contact for your own portfolio of customers, building strong and lasting relationships.

· Preparing and processing customer quotes and orders received by email.

· Taking ownership of customer enquiries and ensuring they are handled promptly, professionally and accurately.

· Overseeing orders from placement through to completion and beyond, proactively resolving any issues along the way.

· Following up outstanding quotations and helping to convert opportunities into orders in line with company targets.

· Working closely with colleagues across the business to keep orders progressing and delivering the best possible customer experience.

· Keeping customer and order information accurate and up to date within our internal systems.

· Suggesting suitable alternatives when a customer’s first-choice product isn’t available.

· Proactively exploring ways to improve lead times and secure orders.

· Supporting customers with product enquiries and collaborating with our Product Support team when specialist advice is required.

· Helping customers access and get the most from our website and online services.

What We’re Looking For:

Essential:

· A minimum of 3 years’ office-based customer service experience.

· Experience using Microsoft Office, including Outlook, Word and Excel.

· Excellent written and verbal communication skills.

· Strong organisational skills, with the ability to prioritise effectively and work to deadlines.

· Confidence working both independently and as part of a team.

· Exceptional attention to detail.

· A genuine passion for delivering outstanding customer service.

Desirable:

· Experience within the luxury goods, interiors or design industry.

· A basic understanding of lighting or an interest in developing your product knowledge.

· Previous experience using ERP systems.

What’s in it for you?

At Visual Comfort Europe, along with being a great place to work with numerous opportunities to progress your career, we also offer a fantastic benefits package:

· 25 days holiday + bank holidays which increases with service (up to 30 days)

· A wide selection of tea, coffee and snacks

· A large employee discount on our Signature Collection products

· Health and wellbeing support via our 24/7 confidential Employee Assistance Programme

· 5% employer pension contribution as well as a salary sacrifice option

· Access to various retail discounts via the Perks at Work platform

After passing probation:

· Enjoy a quarterly company and individual performance-based bonus

· Get an extra paid day off to celebrate your birthday!

· 3 Paid Personal Leave days per year for unexpected life events

· Heavily subsidised Private Medical Insurance with Bupa

· 3 days paid sick leave per year, increasing to 10 with 2 years’ service

· Continuous investment in your professional development

· Enhanced maternity and paternity leave (after 2 years’ service)

Working Details:

Monday - Friday, 9:00am - 5:00pm with a daily 1-hour unpaid break.

IMPORTANT: Dependent on your start date, you may be required to complete training at our site at Lyon's Farm, Worthing, BN14 9LA. This is due to us relocating to Shoreham-by-Sea in September/October. Please note that any additional travel to Worthing will not be subsidised.

Note to Recruiters and Placement Agencies:

We have this role covered at the moment; there is no need to get in touch. We do not accept unsolicited calls or CVs and we are not responsible for any related fees. Any unsolicited CVs received will be considered property of Visual Comfort and will be processed accordingly. Thanks for your understanding.

Pay: £26,500.00 per year

Application question(s):

Do you require Visa Sponsorship to legally work within the UK?

Experience:

Customer service: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience representative jobs in storrington, wsx

Customer Service Representative

Tik Tok Shop Live Presenter

Customer Service/Sales Representative (Full Time)

Theatre Staff (Zero-hours)

Station Planner

JUNIOR SALES ADVISOR

Shop Volunteer – Storrington - Saturday Afternoons

Guest Service Manager Front of House

Outbound Sales Agent

JUNIOR SALES CONSULTANT

Customer Representative and Liaison Officer

Personal Injury Handler (12 Month FTC)

Casework Officer

Sales Associate - Gatwick North (Full Time)

Women in Field Sales: Venue Sales Rep

Democratic Services Officer Higher

Customer Experience and Quality Lead

Move On Officer

Field Sales Executive

Sales & Service Team Manager

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