Job Description
Associate Business Analyst
We are looking for a motivated Associate Business Analyst to join our team in Guildford, Surrey. This is an excellent entry-level opportunity for candidates who want to develop skills in business analysis, customer engagement, and process improvement within a fast-paced technology environment.
You will work closely with customers, internal teams, and technical engineers to gather requirements, support solution delivery, and improve business operations.
Key Responsibilities
Business Analysis & Requirements Gathering
- Gather and analyse customer requirements, translating business needs into structured solutions
- Conduct customer profiling and identify key business objectives
- Prepare clear documentation including reports, proposals, and process notes
- Assist in preparing business reports and tracking operational performance
Stakeholder Communication & Client Engagement
- Act as a point of contact to communicate with stakeholders via email, phone, and meetings
- Participate in client discussions to understand requirements and propose suitable solutions
- Deliver presentations and product demonstrations to support client understanding
Process Improvement & Operations
- Analyse existing business processes and recommend improvements to enhance efficiency
- Support workflow optimisation and contribute to operational best practices
- Assist in coordinating project rollout by liaising with customers and internal teams
Project & Administrative Support
- Maintain accurate records using internal systems (ERP)
- Track customer interactions, enquiries, and project progress
- Support cross-functional teams including sales, technical, and operations
Preferred Skills
- Basic understanding of business analysis or related fields
- Strong communication and ability to manage stakeholder relationships
- Excellent attention to detail and organisational skills
- Logical thinking and structured problem-solving ability
- Tech-savvy and comfortable learning new systems
- Proficiency in Microsoft Excel or similar tools is an advantage
- Knowledge of IT systems or software is a plus
Personal Attributes
- Proactive and eager to learn
- Problem-solving mindset with strong curiosity
- Professional and confident communication style
- Ability to manage multiple tasks and deadlines
- Team player with a collaborative approach
Education & Qualifications
- Diploma or Degree in Business, IT, or related fields preferred
- Fresh graduates are encouraged to apply
Working Hours
Full-time – 37.5 hours/week (Monday to Friday, 9:00am to 5:00pm)
Salary
£21,600 – £25,200 per annum
(Equivalent to £1,800 – £2,100 per month)
Candidate Profile
Preferred Skills:
- Tech-savvy and comfortable picking up technical knowledge
- Strong written and spoken English
- Organised and able to manage multiple tasks and deadlines
- Great attention to detail and accuracy
- Team player with a logical, problem-solving approach
- Professional communication and excellent phone manner
- Experience or knowledge in IT is advantageous
- Proficiency in modern foreign languages (e.g. French, Spanish) is a plus
Personal Attributes:
- Friendly, approachable, and confident
- Highly motivated and eager to learn
- Reliable and self-disciplined
- Willing to take part in different aspects of the business
Education & Qualifications:
- 5 GCSEs or equivalent, including Maths and English
- Diploma or Degree in Business Studies is preferred, but all backgrounds are welcome
- Fresh graduates are encouraged to apply
- Flexible working arrangements available for young parents
Why Join Us?
- Competitive salary
- Company pension scheme
- 28 days of annual leave (including 8 bank holidays)
- Learning and career development opportunities
- On-site parking available
- Easily accessible via public transport (close to Guildford train station and bus stops)
About FootfallCam
Founded in 2001, FootfallCam is a UK-based technology company located in Guildford, Surrey, focused on delivering cutting-edge hardware and software solutions globally. Our diverse product portfolio includes people counting systems for retailers (footfallcam.com), smart mirrors (magicmirror.me), nursery webcams (nurserycam.co.uk), and web design services for the childcare industry (nurseryweb.co.uk). With offices in the UK and the Far East, we are a small but fast-growing company making a big impact worldwide.
Work Location: In-person (Guildford, GU1 1UY, Surrey, UK)
Remote Work: Not available
Job Type: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: £1,800.00-£2,100.00 per month
Benefits:
- Company pension
- On-site parking
Work Location: In person
