Configuration engineer Work, Jobs in Stourbridge, Wmd (with Salaries)

1st Line Technical Support
Computors Limited —Wolverhampton
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
Project Technician / Engineer - Midlands
nGeneration —Birmingham
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Network Engineer
NTT Data UK —Birmingham
- Computer networking
3d
IT Support Engineer
Minerva Defence —Worcester
- Full-time
- Bachelor's degree
- Computer networking
- IT
Quick apply
14d
Service Desk Engineer
Aon Corporation —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
5d
Technical Information Engineer
Babcock International —Telford
- £34,421 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Service Administrator/Co-ordinator
RDS Limited —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
5d
Network Engineer
NTT Ltd —Birmingham
- Computer networking
2d
DevOps Engineer
Logiq Consulting Limited —Worcester
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- DevOps
- In-person
- School
- Annual leave
Quick apply
9d
Systems Engineer - Contractor
ESCO Maritime Solutions Ltd. —Rugeley
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Junior Integration Engineer
Ericsson —West Bromwich
- Azure
- Laboratory experience
- Java
12d
Intruder alarm and CCTV engineer
Orton Group —Redditch
- £35,000 - £40,000 a year
- Full-time
- Schematics
- System design
- Mentoring
- Profit sharing
- Employee discount
Quick apply
10d
Junior SOC Engineer
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
Graduate Technical Assurance Engineer
Dragados —Birmingham
- Full-time
- Engineering
- Master's degree
- APIs
Quick apply
Advanced Manufacturing/Process Engineer
Honeywell Aerospace —Redditch
- Full-time
- Hybrid work
- Engineering
- Assembly
- Bachelor's degree
- Work from home
Configuration Engineering Lead
SCC —Birmingham
- £29,727 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Mentoring
- Communication skills
8d
Unix / Linux Engineer
NTT Ltd —Birmingham
- Linux
- Leadership
- Communication skills
2d
Junior SOC Engineer
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
IT Cloud Infrastructure Engineer
NTT Ltd —Birmingham
- Azure
- IT
4d

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1st Line Technical Support

Computors Limited
Wolverhampton

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
5 days ago

Benefits

Free parking
Casual dress
Annual leave
Discounted or free food
Company pension
Work from home
Canteen
Company events
Car scheme
Sick pay
On-site parking

Qualifications

Microsoft Word
TCP
Microsoft Excel
Microsoft Outlook
Customer service
LAN
Microsoft Office
VoIP
IT support
DNS
Mac OS
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview

We're looking for a proactive, customer-focused 1st Line Support Engineer to join our End User Support team. You'll be the first point of contact for our customers, helping them with everything from laptop issues to network and VoIP phone problems, and making sure their IT just works. It's a great role for developing your skills in a fast-moving MSP environment, working across different systems and technologies for a varied client base.

Duties

Respond promptly to tickets, calls, and emails logged in HaloPSA, delivering a friendly and professional service every time
Diagnose and fix hardware issues with computers, peripherals, and network devices, often using NinjaOne to remotely check and resolve problems
Support users with Microsoft 365 apps (Outlook, Word, Excel, Teams, etc.) and other everyday business software
Troubleshoot software issues across Windows, macOS, and Linux machines
Help set up and support networking basics including LAN, VPN, DNS, firewalls, and Active Directory
Provide first-line support for our CC VoIP phone systems, helping with handsets, call routing, and basic configuration issues
Manage user accounts and permissions in Active Directory and Microsoft 365
Support our Cyber Security products (email security, backup, security awareness training) and help flag or resolve basic security alerts
Work closely with the wider engineering team, escalating trickier issues to 2nd/3rd line where needed
Log every job clearly and accurately in HaloPSA, following our ticketing and documentation processes
Stay current with new technology and suggest ways we can keep improving how we support our customers
You'll also take part in our out-of-hours support rota, covering weekday evenings (6pm–11pm) and weekends on a rotating basis, roughly once a month.

Qualifications

Some experience in an IT support or help desk role
A solid grasp of networking basics: TCP/IP, LAN, DNS, VPNs, and firewalls
Comfortable working across Windows (client and server) and macOS
Experience supporting desktop hardware, peripherals, and tools like Microsoft Office
Familiarity with Active Directory, and ideally HaloPSA (or a similar ticketing system) and RMM tools like NinjaOne
An interest in or basic understanding of VoIP/telephony and cyber security is a bonus, but full training will be given
Good communication skills, able to explain technical things simply to non-technical customers
A keen eye for detail and a logical approach to troubleshooting
Well organised, with the ability to juggle priorities in a busy support environment

This is a great opportunity for someone who wants to build a career in IT support, in a team that genuinely cares about doing right by its customers.

Additional Benefits:

30 days annual leave (including public holidays)
Monthly company lunch
Reward scheme
Salary car sacrifice scheme
2 working from home days

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

Canteen
Casual dress
Company events
Company pension
Discounted or free food
Free parking
On-site parking
Sick pay
Work from home

Ability to commute/relocate:

Wolverhampton WV10 9TG: reliably commute or plan to relocate before starting work (preferred)

Experience:

IT support: 1 year (preferred)
Customer service: 3 years (preferred)

Work Location: Hybrid remote in Wolverhampton WV10 9TG

Quick apply

Refine Your Search

configuration engineer jobs in stourbridge, wmd

1st Line Technical Support

IT Field Engineer

Project Technician / Engineer - Midlands

Network Engineer

IT Support Engineer

Service Desk Engineer

Technical Information Engineer

Service Administrator/Co-ordinator

Network Engineer

DevOps Engineer

Systems Engineer - Contractor

Junior Integration Engineer

Intruder alarm and CCTV engineer

Junior SOC Engineer

Graduate Technical Assurance Engineer

Advanced Manufacturing/Process Engineer

Configuration Engineering Lead

Unix / Linux Engineer

Junior SOC Engineer

IT Cloud Infrastructure Engineer

I want to receive the latest job alerts for configuration engineer in stourbridge, wmd

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