Contact centre team leader Work, Jobs in Stourbridge, Wmd (with Salaries)

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Senior Service Advisor
Lithia —Stourbridge
- Customer service
- Annual leave
- Employee discount
Control Room Operator
Wolverhampton Homes —Wolverhampton
- £32,475 - £34,995 a year
- Weekend availability
- Annual leave
8d
Senior Operations Manager -Motability Contact Centre
RAC —Walsall
- Continuous improvement
- Annual leave
- Flexible schedule
1d
Customer Service Manager
Culligan UK limited —Wolverhampton
- £35,000 - £42,000 a year
- Full-time
- Customer service
- Continuous improvement
- Training & development
- Free parking
- Employee assistance programme
Quick apply
14d
Sales Advisor (Contact Centre)
CityEnds —Birmingham
- £13.95 - £14.50 an hour
- Full-time
- Hybrid work
- Sales
- Customer service
- Driving
- Employee discount
Quick apply
14h
Clinical Assessor
Capita Health Assessment Advisory Service —Birmingham
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Paid training
- Employee discount
Quick apply
Regulation Functional Team Leader
Department for Business and Trade —Birmingham
- £72,970 - £80,538 a year
- Part-time
- Management
- Presentation skills
6h
Branch Manager
Booker Group —Dudley
- Customer service
- Team management
- Retail management
- Employee assistance programme
- Employee discount
Quick apply
7d
Property Co-Orindator Team Leader
Fexco Property Services —Birmingham
- Full-time
- Management
- Organisational skills
- Leadership
Quick apply
Admin Team Leader
Trifast —Walsall
- Full-time
- Management
- Administrative experience
- Continuous improvement
- Annual leave
- Employee assistance programme
Executive Assistant
City of Wolverhampton Council —Wolverhampton
- £30,024 - £33,699 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
9d
ICS Clerical Team Leader
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
- Microsoft Access
- Microsoft Office
- Data entry
- Annual leave
12d
Company Administrative Assistant
HCR —Worcester
- Annual leave
- Gym membership
13d
Facilities Manager
Bruntwood —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Annual leave
Property Operations Lead - Helpdesk Delivery (Team Leader)
Poundland —Walsall
- Team management
- Organisational skills
- Budgeting
- Free parking
- Employee discount
8d
Swimming Teacher
Birmingham Community Leisure Trust —Birmingham
- Up to £15.88 an hour
- Part-time
- Hybrid work
- Customer service
- Teaching
- Employee assistance programme
Office Manager
Lovey —Birmingham
- £32,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service Supervisor
Staffordshire County Council —Stafford
- £30,024 - £33,699 a year
- CRM software
- Supervising experience
- Mentoring
8d
Registered Childrens Home Manager
Dudley Metropolitan Borough Council —Upper Gornal and Woodsetton
- £55,461 - £59,414 a year
- Childcare
- Annual leave
Housing Officer - Worcestershire, Hereford, Dudley
Serco Plc —Oldbury
- £29,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Conflict management
- Annual leave
- Employee assistance programme
14d

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contact centre team leader jobs near stourbridge, wmd

Senior Service Advisor

Lithia -
Stourbridge

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount
Paid volunteer time
Referral programme

Qualifications

Driving Licence
Customer service
Upselling

Full job description

Evans Halshaw KIA, Stourbridge
Basic salary of £30,520 with an OTE of £43,662, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.
Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.
As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.
It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet – we don’t mind!
As a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.
What does the role of Senior Service Advisor involve?
Providing estimates, booking and scheduling service/repair work
Advise a recommended course of action and accurately invoice for work carried out
Ensure customers are fully informed of all available extras, accessories and value products
Be a main point of contact and offering support and guidance to customers and managing customer complaints
Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
Deputise for the Service Leader
What do you need to succeed as a Senior Service Advisor?
Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
Great organisation/admin skills and experience using computer systems
Upselling experience as well as being comfortable in fast-paced environment
Able to maintain customer service levels whilst meeting KPI’s and deadlines

What we can offer you:
Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
Celebrate your special day with an extra day off on your birthday
Our industry-leading Family Leave Policies ensure you’re supported when it matters most
Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
Take a paid day to volunteer and give back to a cause close to your heart
We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
Unlock your potential with tailored training and endless career growth opportunities
Commute for less with our cycle to work scheme
Access high street discounts to make the everyday a little more rewarding
Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:
As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: [email protected]. Our team will be happy to support you throughout every stage of the process.

Apply Now

Refine Your Search

contact centre team leader jobs in stourbridge, wmd

Senior Service Advisor

Control Room Operator

Senior Operations Manager -Motability Contact Centre

Customer Service Manager

Sales Advisor (Contact Centre)

Clinical Assessor

Regulation Functional Team Leader

Branch Manager

Property Co-Orindator Team Leader

Admin Team Leader

Executive Assistant

ICS Clerical Team Leader

Company Administrative Assistant

Facilities Manager

Property Operations Lead - Helpdesk Delivery (Team Leader)

Swimming Teacher

Office Manager

Customer Service Supervisor

Registered Childrens Home Manager

Housing Officer - Worcestershire, Hereford, Dudley

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