Customer resolutions coordinator Work, Jobs in Stourbridge, Wmd (with Salaries)

Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Resolutions Coordinator
Arcus FM —Redditch
- £25,000 - £30,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
1d
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Customer Service Coordinator
Baxters Food Group —Burntwood
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
2d
Contracts Co-ordinator
The Drain Group —Birmingham
- Up to £30,000 a year
- Full-time
- Microsoft Office
- Data entry
- Organisational skills
14d
Account Support Coordinator
Arcus FM —Redditch
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
9d
Estates Co-ordinator
Platform Housing —Worcester
- £29,154 - £32,393 a year
- Monday to Friday
- Administrative experience
- Travel
- Free parking
- Annual leave
9d
Scheduler
ISS Facility Services —Birmingham
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Service Coordinator
United Plant —Cannock
- Full-time
- Communication skills
Quick apply
Service Coordinator
United Plant Services —Cannock
- Full-time
- Communication skills
Due Diligence and Contracts Coordinator (12 Month Fixed-Term Contract)
Halfords —Redditch
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
Band 4 Learning and Development Programme Coordinator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Supervising experience
- Rehabilitation centre
9d
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- Customer service
- Microsoft Office
- Administrative experience

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Elta Group Ltd —Kingswinford
Complete DVLA driving licence checks for company car and car allowance drivers and maintain insurance records. Coordinate vehicle bookings for employees.
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Field Service Coordinator
nGeneration —Tipton
Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail industry previously.
£27,178 a year
Quick apply

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customer resolutions coordinator jobs near stourbridge, wmd

Field Service Coordinator

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Company events

Qualifications

Microsoft Word
Hospitality
Desktop support
Microsoft Excel
Microsoft Outlook
Customer service
Logistics
Administrative experience
Computer hardware
Organisational skills
IT
Communication skills
Help desk

Full job description

nGeneration are looking for an enthusiastic and personable Field Service Co-Ordinator to join our Field Service team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

The ideal candidate should have previous experience working in an administrative role.

Scheduling or first-line help desk analyst experience is desirable but not essential.

A successful Field Service Co-ordinator will have various pre-requisite skills that typically include:

Experience working with software such as google maps, word, outlook and excel
Excellent customer service skills, alongside the ability to communicate accurately and in a timely manner.
Have organisational abilities along with experience of working in a pressurised environment.
Ability to quickly resolve any scheduling and SLA conflicts.
Professionalism to communicate in a polite and professional manner with peers.
Ability to work autonomously, prioritising own workload and acting on own initiative.
A good understanding of UK geography is required.

Well versed in IT, you will have an understanding of network alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail industry previously.

Shift Pattern: 3 days on - 3 days off, 12 hour shifts on a rota basis.

Job Types: Full-time, Permanent

Pay: £27,178.00 per year

Requirements

Software Proficiency: Experience with Google Maps, Word, Outlook, and Excel.

Customer Service: Excellent skills, timely and accurate communication.

Organisational Skills: Ability to multitask the logistics of a fleet of Field Service Engineers.

Conflict Resolution: Quickly resolve scheduling and SLA conflicts.

Professional Communication: Polite and professional interaction with peers.

Autonomous Working: Prioritise workload and act on own initiative.

Geographical Knowledge: Understanding of UK geography.

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. We offer a comprehensive range of benefits. These include:

Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.
Long Service Awards: Rewarding our employee's with service awards.

Quick apply

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customer resolutions coordinator jobs in stourbridge, wmd

Field Service Coordinator