Voip engineer Work, Jobs in Stourbridge, Wmd (with Salaries)

Field Communication Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £32,000 - £42,000 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Employee assistance programme
Quick apply
Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
8d
Support & Installation Engineer - Telecoms
F&M Telecommunications —Worcester
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
Quick apply
10d
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
Tier 1 IT Engineer
wavenet —Solihull
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Engineer – IT
Enconvo UK —Telford
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount

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Helpdesk Engineer
Serveline Ltd —Stourbridge
Professional manner when speaking with customers. The successful candidate will provide first and second-line support to a wide range of customers across…
£25,000 - £30,000 a year
Quick apply
8d
Junior Service Desk Engineer
Novem Limited —Coventry
Do you have a full clean UK driving licence? Answer basic helpdesk calls under supervision. A polite and professional attitude. Log and update support tickets.
£24,785 - £26,000 a year
Quick apply
2d

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Field Communication Engineer

SOUTHERN COMMUNICATIONS LIMITED
Quinton

Quick apply

Job details

Permanent | Full-time
£32,000 - £42,000 a year

Benefits

Free parking
Company car
Company pension
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

TCP
Driving Licence
Customer service
DHCP
Analysis skills
VoIP
Driving
DNS
Telecommunication
IT
IP networking

Full job description

As a Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with a desire to learn new skills and progress in their career. You will be responsible for the installation and support of both hosted telephony and IT/datacoms systems.

Responsibilities:

Installation and support of telecoms and IT/datacoms systems
Using Supplier Portals to manage systems and faults.
Responsible for generating, monitoring, and handling customer requests, issues, and fault reports.
Undertaking surveys and support for technical installation projects. 
Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. 
Produce detailed technical documentation on system installation and support procedures. 
Providing customer training 
Working closely with the service delivery and project teams.

Skills Required:

Understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLANs, QoS DNS, DHCP, LANs & WANs and familiarity with using diagnostics tools such as Wireshark. 
Experience and or Knowledge of telecommunications solutions including call center and call recording applications. For example, Gamma Horizon/call centre, Microsoft Teams, SpliceCom and Wildix – full training provided where necessary.  
Minimum of 2 years IT or Telecoms support experience. 
Strong interpersonal and communications skills, on the phone, in person and electronically. 
Excellent problem-solving, attention to detail and analytical skills. 
Experience in high-volume, fast-paced environments requiring teamwork and flexibility.
Knowledge of structured cabling - CAT5/6
Ability to track and keep projects on schedule, manage tight deadlines, and shift priorities at a moment's notice. 
Full UK driving license.

Benefits:

21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
Birthday Day Off
Buy Holiday Scheme
Company Car
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
Annual Salary Review
SCG Mobile Benefit
Employee Referral Bonus
Pension Scheme
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £32,000.00-£42,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

voip engineer jobs in stourbridge, wmd

Field Communication Engineer

Helpdesk Engineer

Support & Installation Engineer - Telecoms

Support Desk Engineer

Tier 1 IT Engineer

Technical Support Engineer – IT

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