customer service representative Work, Jobs in stourbridge (with Salaries)

Customer Service Associate (12-month FTC)
Handicare —Kingswinford
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Service Agent
Northgate Vehicle Hire —Kidderminster
- £28,734 a year
- Monday to Friday
- Customer service
- Employee discount
Quick apply
Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply
One Stop - Customer Service Assistant
One Stop —Dudley
- £12.81 an hour
- Full-time
1d
Customer Service Advisor and Transport Administrator
Divert Ltd —Sandwell
- £25,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
1d
Customer Service Agent
ClearCourse —Telford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
5d
Customer Services Advisor
Halfords —Kidderminster
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Customer Service Advisor
The Granite Group —Halesowen
- £26,938 - £28,609 a year
- Full-time
- Computer literacy
- Microsoft Office
- Communication skills
Quick apply
1d
Customer Service Advisor
First Mile —Birmingham
- £26,228 a year
- Full-time
- Phone etiquette
Quick apply
20h
Customer Service Representative
Alexander Mann Solutions (AMS) —Birmingham
- Full-time
- Customer service
- Communication skills
14d
Member Support Advisor
NASUWT —Birmingham
- £28,706 - £41,864 a year
- Part-time
- Hybrid work
- School
5h
Customer Service Representative (NDT)
Element Materials Technology —Dudley
- CRM software
- Sales
- Engineering
Client Support Specialist
Barclays —Birmingham
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
5d
Internal Sales / Customer Service Administrator
Pertemps Wolverhampton Industrial —West Bromwich
- £13 - £16 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Customer Service Advisor
Staffordshire County Council —Stafford
- £27,254 - £30,024 a year
- Monday to Friday
- IT
- Communication skills
- Work from home
20h
Customer Service Representative M-F
Safran —Wolverhampton
- Full-time
- Management
- Microsoft Office
- Continuous improvement
2d
Customer Service Representative
Nuvo hotel group Ltd —Birmingham
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
2d
Customer Service Advisor
ASSA ABLOY —Willenhall
- Sales
- Customer service
- Administrative experience
14d
Customer Service Advisor
West Brom —Wednesbury
- £24,923 a year
- Full-time
- Customer service
- Employee discount
13d
Customer Service Representative
Safran —Wolverhampton
- Full-time
- Sales
- Customer service
- Communication skills

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Customer Service Associate (12-month FTC)

Handicare -
Kingswinford

Quick apply

Job details

Full-time
£25,000 - £26,000 a year
7 days ago

Benefits

Company pension
Employee assistance programme
Employee discount
Gym membership

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
Communication skills

Full job description

As a business, we offer solutions to increase the mobility of elderly and physically challenged people, to enable them to live an independent and active life.

We design and manufacture our own range of straight and curved stairlifts as well as partnering with key suppliers to offer a broad product range to meet customer needs. We operate in more than 40 countries and we’re growing all the time.

We are a passionate and friendly team of people who care deeply about Making Everyday Life Easier for our customers.

Position:

We have a great opportunity for a full-time Customer Service Associate to join our team on a Fixed Term Contract to cover an upcoming maternity leave. This role is based on site at our manufacturing facility in Kingswinford, West Midlands, and we expect the contract to last for 12-months.

The purpose of the role is to ensure that a high standard of service is provided to our customers, whilst delivering optimum levels of efficiency and targets.

What you'll be doing:

Providing excellent customer service, both internally and externally - delighting our customers with each interaction.
Prioritising and scheduling the Field Service Engineers' jobs (installs, services, breakdowns and reworks) and dealing with associated customer queries via phone and email.
Effectively planning the engineers’ tasks, with a keen eye for detail and organisation.
Maximising capacity to deliver targets and reduce windscreen time.
Setting & optimising all jobs in the most efficient way possible.
Liaising with sub-contractors to schedule prep work in a timely manner.
General associated admin tasks.
Reducing aborts and pro-actively replacing jobs where required on the day.

Requirements:

What you'll need:

GCSEs in Maths and English (or equivalent).
Computer literate i.e. Microsoft Word, Office and Outlook.
Good geographical knowledge and application.
Excellent customer service skills and telephone manner.
Excellent communication skills, both internal and external, written and verbal.
Strong planning skills and the ability to multi-task.
Ability to work on own initiative in a busy office environment and to strict deadlines.
Driven to ensure customer satisfaction.
Must be flexible, considerate and professional.
Must be a team player with a positive attitude.

WHAT’S IN IT FOR YOU?

£25,000 - £26,000 per annum
No weekend work - 37.5 hours per week, 8:30am-5pm
Annual bonus scheme
33 days holiday (including bank holidays)
Company contributory pension and 3x Life Assurance cover
Flexible benefits platform with access to health care, gym membership and many high street discounts
Employee Assistance programme available to colleagues and their families, to support wellbeing
Fully funded training and development
Generous product discounts

Other information:

We welcome applications from all people, regardless of their race, sex, disability, age, religion, or sexual orientation. We are committed to creating an inclusive and accessible recruitment process, and we welcome and encourage candidates to request any adjustments they may need to show us their full potential.

Unfortunately, at this time we are unable to support work sponsorship in the UK, so can only consider applications from candidates with existing eligibility to work in the UK.

Quick apply

Refine Your Search

customer service representative jobs in stourbridge

Customer Service Associate (12-month FTC)

Customer Service Agent

Customer Service Advisor

One Stop - Customer Service Assistant

Customer Service Advisor and Transport Administrator

Customer Service Agent

Customer Services Advisor

Customer Service Advisor

Customer Service Advisor