Support staff Work, Jobs in Stourbridge (with Salaries)

Customer Care Team Member
PowisVets —Stourbridge
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Front desk
- Free parking
- Annual leave
Quick apply
13d
Dental Receptionist - Full Time
Stourbridge Dental & Implant Clinic —Stourbridge
- From £13 an hour
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
6d
Short-term Temporary Team Member
NEXT —Dudley
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
4d
Team Member
NEXT —Dudley
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
4d
Domestic Assistant
Ruskin Mill Trust —Clent
- £8,656 a year
- Part-time
- Driving
- Cleaning
- In-person
- Free parking
- Annual leave
Quick apply
11d
Porter
Mitie —Dudley
- £12.71 an hour
- Hospital
- Cleaning
- Leadership
4d
Bar and Waiting Staff
Marston's Pubs —Kinver
- Up to £12.71 an hour
- Serving
- Bar
- Customer service
Quick apply
2d
Front of House Administrator
Car Care Services Limited —Cradley
- £13 - £15 an hour
- Microsoft Word
- Google Suite
- Computer literacy
- Free parking
- Employee discount
Quick apply
4d
Care Assistant
Woodlands Gate Rest Home —Stourbridge
- Up to £12.71 an hour
- Part-time
- In-person
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
8d
Receptionist - Dudley and Sandwell PDU
HM Prison & Probation Service —Dudley
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
4d
Pastoral Officer - Waterfront
Juniper Training —Brierley Hill
- £24,000 - £28,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5h
Apprentice Retail Sales Assistant
Superdrug —Kingswinford
- £9.75 an hour
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Medical Records Administrator
Nuffield Health —Wolverhampton
- £25,038 a year
- Part-time
- Microsoft Office
- Communication skills
- Gym membership
1d
Bar & Waiting Staff
Flaming Grill - BRA_103 —Brierley Hill
- Part-time
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant
Footasylum —Birmingham
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
12d
Waitress/Waiter & Bartender
The Woodman At Clent —Stourbridge
- £10 - £13 an hour
- Part-time
- Bar
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Support Worker & Relief Support Worker
Churches Housing Association of Dudley & District (CHADD) —Wordsley
- Up to £13.25 an hour
- Part-time
- Computer literacy
- Care experience
- Computer skills
- Free parking
- Employee discount
Quick apply
14d
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Stock Controller
Firma Stella Sports Memorabilia —Hartlebury
- £27,000 - £32,000 a year
- Full-time
- No experience needed
- Organisational skills
- Free parking
- Employee discount
Quick apply
Care Assistant
Redbrick Court —Wordsley
- £12.71 an hour
- Part-time
- BLS Certification
- In-person
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
1d

I want to receive the latest job alerts for support staff in stourbridge

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Care Team Member

PowisVets
Stourbridge

Quick apply

Job details

Permanent | Part-time | Full-time
£13 an hour
13 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
CRM software
Customer service call handling
Customer relationship building
Inbound customer enquiry call handling
Client engagement
Patient appointment coordination
Practice management software
Microsoft Office Suite
Client relationship development
Appointment booking and call handling
Client services
Front desk
Veterinary appointment scheduling
Customer interaction
Multidisciplinary collaboration
Phone etiquette
Communication skills

Full job description

Job Summary:
We are looking for a Customer Care Team Member to join our team. The ideal candidate will thrive in a fast-paced environment, have strong customer service skills and have a passion for excellence. In this exciting and varied role, you will ensure the well-being of pets and clients by handling reception duties such as answering client calls, managing appointment bookings, and overseeing the diary.

This is a full time position working between 32 to 36 hours per week over four days.

Key Responsibilities:

Collaborate closely with our nursing and veterinary teams, providing a vital link between clients and the clinical staff
Handle client enquiries over the phone
Distribute pre-ordered medication
Perform administrative tasks using Microsoft tools, including Excel and Word
Update our Practice Management system regularly
Effectively question clients to assess the urgency of appointment requests, gradually taking on more responsibility and handling more complex cases
Maintain professionalism and composure in emotionally challenging situations, particularly when dealing with pets requiring critical medical care or end-of-life support

What we are looking for:

Exceptional telephone etiquette and experience with Customer Relationship Management (CRM) software
Polite and composed under pressure
Excellent attention to detail
Ability to build strong relationships with clients, their pets and the clinical team
Approachable and empathetic
Highly motivated with a positive, can-do attitude
Able to work effectively both as part of a team and independently when needed Excellent written and verbal communication skills
Proficient in IT skills including Microsoft programs such as Excel.

Benefits:

£13.00 per hour
4.8 weeks holiday a year and bank holidays, plus an additional day off for your birthday
An independent practice in a modern, purpose-built premises offering you the opportunity to advance your career with support and encouragement
Pension contributions
Generous discount on veterinary treatment for your pets

We are committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

Pay: £13.00 per hour

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

Refine Your Search

support staff jobs in stourbridge

Customer Care Team Member

Dental Receptionist - Full Time

Short-term Temporary Team Member

Team Member

Domestic Assistant

Porter

Bar and Waiting Staff

Front of House Administrator

Care Assistant

Receptionist - Dudley and Sandwell PDU

Pastoral Officer - Waterfront

Apprentice Retail Sales Assistant

Medical Records Administrator

Bar & Waiting Staff

Sales Assistant

Waitress/Waiter & Bartender

Support Worker & Relief Support Worker

Sales Assistant - UNIQLO Bullring

Stock Controller

Care Assistant

I want to receive the latest job alerts for support staff in stourbridge

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected