it support Work, Jobs in stratford upon avon (with Salaries)

IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Warehouse experience
Quick apply
8d
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
IT Support Analyst
OneSchool Global —Warwick
- Full-time
- Azure
- Windows
- IT
- Free parking
- Referral programme
IT Technician
CBW Group Holdings —Redditch
- £45,000 a year
- Full-time
- Azure
- Scripting
- SharePoint
2d
IT Support Technician
Amazon UK Services Ltd. —Daventry
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8h
IT Support Analyst (1st & 2nd Line)
Campden BRI —Chipping Campden
- £32,000 - £35,000 a year
- Azure
- Customer service
- Windows
- Employee discount
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
13d
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
IT Support Engineer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- IT
- Annual leave
9d
Facilities Helpdesk Operator
Equans —Smethwick
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee assistance programme
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
IS Service Desk Technician
Gallagher —Warwick
- Azure
- IT
- Communication skills
12d
Technology Products Support Officer
McHale Komatsu Ltd —Redditch
- Full-time
- CRM software
- Civil engineering
- Microsoft Excel
- Employee assistance programme
Quick apply
12d
IT Apprentice
University of Worcester —Worcester
- £23,886 a year
- Full-time
- Customer service
- Mentoring
- IT
7d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
15h
Service Delivery Analyst
Swanton Care and Community —Coventry
- £30,000 - £35,000 a year
- Remote
- Computer Science
- Continuous improvement
- Communication skills
13d
IT Infrastructure & Communications Specialist
AFH Financial Group —Bromsgrove
- Full-time
- Azure
- IT
- Employee discount
IT Analyst
SPACE VERVE LIMITED —Coventry
- £24,420.00 - £45,724.89 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
9d
IT Service Desk Analyst
Secure Trust Bank —Solihull
- £28,000 - £32,000 a year
- Windows
- IT
- Financial services
- Annual leave

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IT Support Assistant

ID Logistics & Transport Ltd -
Rugby

Quick apply

Job details

Full-time
£27,000 - £32,000 a year
8 days ago

Qualifications

Warehouse management system
Windows
Microsoft Office
IT support
Warehouse experience
IT
Communication skills
Time management

Full job description

Join ID Logistics as our next IT Support Assistant and help power the technology behind our fast‑growing, innovative logistics operations.

About You:

We are looking for someone with solid technical know‑how, great problem-solving skills, and a real enthusiasm for helping people. As our IT Support Assistant, you will be the go‑to person for resolving hardware and software issues, supporting colleagues across the business, and keeping our technology running smoothly alongside your IT Manager and team.

Key Responsibilities:

Provide first‑line support for hardware, software, and network issues, ensuring fast and effective resolutions.
Log, track, and manage incidents through the ticketing system, escalating when needed.
Support the setup, installation, and maintenance of IT equipment and systems.
Troubleshoot issues across operating systems, applications, networks, and hardware.
Assist with onboarding new employees, setting up devices, accounts, and access.
Support system updates, patches, and routine maintenance.
Keep technical documentation, procedures, and troubleshooting records up to date.
Maintain accurate hardware and software inventory records.
Support IT security processes, including account management and MFA.
Collaborate with the wider IT team on projects and long‑term improvements.
Deliver excellent customer service with a friendly, professional, and proactive approach.

Skills and Experience:

Previous experience in an IT support role, ideally within a warehouse, logistics, or fast‑paced operational environment.
Strong understanding of basic IT troubleshooting, including hardware, software, networks, and peripheral devices.
Experience supporting warehouse technologies such as handheld scanners, label printers, RF devices, and Warehouse Management Systems (WMS).
Ability to diagnose and resolve first‑line issues quickly to minimise operational downtime.
Good knowledge of Microsoft Office, Windows operating systems, and common business applications.
Strong communication skills, able to support both technical and non‑technical colleagues in a clear, patient way.
Excellent organisational and time‑management skills, with the ability to prioritise tasks based on operational impact.
High attention to detail when logging incidents, updating records, and completing documentation.
Familiarity with IT ticketing systems and following escalation procedures.
Ability to work independently, use initiative, and remain calm when responding to urgent operational issues.
A proactive, customer‑focused attitude, with a commitment to supporting smooth warehouse operations.

About Us:

ID Logistics is an international contract logistics group with a presence in 20 countries, representing more than 8.0 million square meters of warehousing facilities in Europe, America, Asia, and Africa, with over 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterised by offers involving a high level of technology.

We have been growing for 25 years, with an ethos of everyone being united and where innovation is constant. We have a demanding job to do, and we must move fast while being rigorous and precise.

We launched our first UK branch in June 2023, our 2nd in August 2025, our 3rd in May 2026 and we are now onto site number 4!

Operational excellence is one of the founding values of ID Logistics and each employee contributes to it: all your ideas, we will listen to them, and all your past experiences will enrich us.

So come develop your IDeas on the job in our new site in Rugby!

This is a full‑time, on‑site role, in our new site Rugby.

Please note we may review and progress applications ahead of the closing date.

We are not looking for agency support currently

Quick apply

Refine Your Search

it support jobs in stratford upon avon

IT Support Assistant

IT Support Manager

IT Support Analyst

IT Technician

IT Support Technician

IT Support Analyst (1st & 2nd Line)

Onsite IT Support Analyst - 1st/2nd line

IT Support Analyst

First Line Support Analyst

IT Support Engineer

Facilities Helpdesk Operator

IT Support Specialist

IS Service Desk Technician

Technology Products Support Officer

IT Apprentice

ICT Support Analyst - Birmingham

Service Delivery Analyst

IT Infrastructure & Communications Specialist

IT Analyst

IT Service Desk Analyst

I want to receive the latest job alerts for it support in stratford upon avon

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