At Mecca, we are all about bringing people together for unforgettable experiences, there is a reason we are the number one Bingo brand in the UK!
For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything do - which is why we need exceptional people - we couldn't do it without them.
Committed to creating a workplace that's inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. Join us, and your career can really take off.
We're passionate delivering exceptional customer experiences- and we are looking for people who are too!
Sound like your kind of place? Let's Play!
Be the driving force behind unforgettable experiences.
At Mecca, we know that great events don't just happen—they're expertly planned, brilliantly delivered, and executed by passionate people who understand what makes customers come back time and time again.
We're looking for a Sales & Events Operations Manager to lead, support and elevate our events offering across a number of venues within the region. This is a hands-on, highly visible role that sits at the heart of customer experience, commercial performance, and operational excellence.
If you're someone who thrives on creating memorable events, loves building relationships, and can turn ideas into exceptional customer experiences, we'd love to hear from you.
What You'll Be Doing
As our Sales & Events Operations Manager, you'll work closely with venue teams across the region to drive sales, optimise event delivery, and ensure every customer experience exceeds expectations.
You'll:
- Lead the planning and execution of events across multiple venues
- Support venues in growing event bookings, group sales, and local partnerships
- Coach and develop teams to deliver consistently high standards
- Identify opportunities to increase revenue and customer engagement
- Analyse performance and implement initiatives to improve results
- Partner with venue leadership teams to create exciting event calendars
- Ensure events are operationally excellent, commercially successful, and aligned to our brand standards
This is a regional role supporting multiple clubs, so being comfortable with regular travel and building relationships across different locations is essential.
What We're Looking For
We're seeking an energetic and commercially minded individual who can balance creativity with operational delivery.
You'll likely have:
- Experience within events, hospitality, leisure, entertainment, or customer-facing environments
- A track record of driving sales and commercial performance
- Strong stakeholder management and influencing skills
- Exceptional organisational and planning abilities
- Experience managing multiple projects and priorities simultaneously
- A hands-on approach with a willingness to roll up your sleeves when needed
- A passion for delivering memorable customer experiences
Most importantly, you'll be a people person who can inspire teams, build relationships, and make things happen.
Why Join Us?
This isn't just another events role.
It's an opportunity to shape experiences that bring people together, support some of our most important venues, and directly influence business performance across the region.
You'll join a team that values innovation, collaboration, and customer obsession, with the freedom to bring new ideas and make a real impact.
Location
Travel
- Regular travel across a number of venues within the region is required, so flexibility and a willingness to travel are essential.
Ready to Make an Impact?
If you're passionate about events, driven by results, and excited by the opportunity to support multiple venues while creating exceptional experiences for our customers, we'd love to hear from you
Why join us?
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication
- Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role
- People-Focused Culture: Mecca is all about its people. Our Supportive and nurturing work environment ensures you have the tools you need to thrive
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued
- Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.
We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
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