Receptionist/administration assistant Work, Jobs in Stretton, Eng (with Salaries)

Receptionist/Administration Assistant
Wilds Lodge School —Oakham
- £22,674.64 a year
- Full-time
- Customer service
- Word processing
- English
- Free parking
- Paid training
1d

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Receptionist/Administration Assistant
Wilds Lodge School —Oakham
Full UK driving licence and. Students. As the ‘face’ of the school the receptionist should be welcoming, personable,. Group life cover 2 x salary from day 1.
£22,674.64 a year
1d

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Receptionist/Administration Assistant

Wilds Lodge School -
Oakham

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Job details

Full-time
£22,674.64 a year
1 day ago

Benefits

Free parking
Paid training
Company pension
Company events
Employee assistance programme
Gym membership
Sick pay
On-site parking

Qualifications

Driving Licence
Customer service
Word processing
GCSE
English
Driving
Organisational skills
Front desk
IT
Communication skills

Full job description

Administration
Assistant

About Wilds Lodge School

Welcome to Wilds Lodge School, a specialist, therapeutic weekly boarding and
day school for learners with unique learning profiles aged 5-19 years old. We
welcome boys and girls (girls are accepted as day learners only) primarily with
social, emotional and mental health needs.

Set across two sites, Wilds Lodge (Primary) and Crossroads (Secondary and Post-
16), we are located in the heart of the Rutland countryside. Situated just outside
Stamford, the school is set within extensive, beautiful grounds with an additional
boarding accommodation for our Post-16 learners in Stamford town.

Our mission is to nurture every individual’s strengths, build lasting connections, and
prepare learners with the confidence to step into their future and make valuable
contributions to society.

At the heart of what we do are six core values that shape our approach and guide us in
helping our learners navigate their unique journeys. These values are the foundation of
how we operate, make decisions, and interact with our learners, families, and wider
community.

We understand that the road to success is rarely straightforward. It can be full of twists
and turns, and unexpected challenges often arise. That’s why we combine proactive,
learner-centred planning with the flexibility to adapt dynamically to individual needs.
Our approach ensures that every learner is met where they are, with pathways tailored
to their strengths and aspirations to help them achieve their full potential.

Warm regards,
Toby Oakley

Job Description

Salary: £22,674.64
Hours: 40 hours per week, 8.30am - 4.30pm (term time)
Start Date: September 2026
Reporting to: Senior Administrators and Head of School

Aim of the post: Be the first point of call for visitors to the school, parents, staff and
students. As the ‘face’ of the school the receptionist should be welcoming, personable,
helpful and able to represent the School in a professional and friendly manner. In
addition it is essential that the person for this role is organised, able to multitask, work
flexibly and have a ‘can do’ approach to work, as no two days are the same. The
postholder is also required to assist with ensuring proper flow of office procedures,
and support the Senior Administrator’s by carrying out common office duties and the
various administrative tasks, requiring a high level of IT skills.

Main Duties

Reception and Front Office:

To act as first point of contact for the school: Welcome visitors, ensuring
safeguarding protocols are followed (e.g. check visitor ID, issue visitor badges and
manage sign-in system)
Manage incoming calls, emails and post, forwarding messages accurately and
promptly in a helpful constructive manner, ensuring that appropriate actions are
taken in a timely fashion
Provide hospitality for visitors and refreshments for meetings
Maintain the appearance and organisation of the reception area

General Administration:

Support with daily administrative duties including photocopying, scanning, filing,
shredding, and drafting correspondence
Archive documentation in line with school data retention policies
Maintain accurate learner records and support with new/leaver data updates
Responsible for ensuring the recording of learner attendance data and reasons for
absence
Help to maintain and update school information and databases
Receiving and passing on information between parents, teachers and care staff
All supportive administration duties as directed by the Senior Administrators and
Assistant Heads of Education
Support Data and Timetabling with agency staff requirements

Support staff with general enquiries and office needs
To accept and sign for deliveries as appropriate

Recruitment and HR Administration Support:
Support with recruitment logistics including preparing interview packs
Support onboarding administration, staff ID badges, new staff photos, uniform,
and induction packs
Support with staff absence management

Professional Development:

To engage in supervision and appraisal processes
To engage in professional development opportunities
To attend training as required

Other

To have professional regard for the ethos, policies and practices of the school and
maintain high standards in your own attendance and punctuality
Perform any reasonable duties as requested by the Senior Administrators

Note

This job description is not your contract of employment or any part of it. It has been
prepared only for the purpose of school organisation and may change either as your
contract changes or as the organisation of the school is changed. Nothing will be
changed without consultation.

Person Specification

Essential Desirable

Qualifications GCSE grade 4 (or
and knowledge: equivalent) in both Maths

and English

Full UK driving licence and
business insurance

Essential Desirable

Experience: You should have proven Experience of working with
experience of working in young people with SEMH
an office/reception
environment Experience of working in

schools or educational
establishments

Skills and Good keyboard and IT skills Knowledge of Google
attributes: (word processing and Drive, including creating,

spreadsheets) are essential organising, sharing, and
managing files and folders

Excellent organisational effectively
skills and ability to prioritise
workload

Excellent interpersonal and
communication skills, in
person, telephone and
written

Ability to work
independently and as part
of a team

Excellent Customer Service
Skills, with the ability to use
discretion and patience
along with a respect for
confidentiality

Benefits include:

Free onsite parking
Free refreshments and meals whilst on duty
Company events
Gym membership
Access to an employee assistance programme
Group life cover 2 x salary from day 1
Excellent CPD packages, paid induction training and opportunities for part
funding of further training including HLTA, Master Degrees and Teacher Training
Excellent promotion and career progression
Sick pay
3 days off paid for dependants sickness
Pension: 3% Employer, 5% Employee
Enhanced paid family friendly leave
Christmas vouchers

GDPR

We will always make sure that your information is protected and treated securely. Any
information about you that we hold, or details you give us, will be held in accordance
with: The General Data Protection Regulation (GDPR).

Safeguarding recruitment statement

Wilds Lodge School is committed to safeguarding and promoting the welfare of
children and young people, and expects all staff to share this commitment, applicants
must be willing to undergo child protection screening, including checks with
employers and the Disclosure & Barring Service.

We aim to be a fair employer and are committed to equal opportunities. Wilds Lodge
School does not discriminate against employees on the basis of gender, ethnic origin,
disability or age.

What Our Staff Say ...

“The residential team is well established and highly effective. One staff
member (from the Care team) said, ‘I genuinely love it here, it’s the happiest I
have ever been in work.’”

Outstanding Residential Ofsted, 2024

Working as an HLTA at Wilds Lodge School has been an incredibly rewarding
and fulfilling experience. Seeing the progress our students make, whether it’s
mastering a new skill, building confidence, or achieving a personal goal, is
incredibly rewarding. There’s a real sense of purpose here, and I feel privileged
to be part of such a dedicated and compassionate team

Higher Level Teaching Assistant

“I have been part of Wilds Lodge School for two and a half years and have truly
found the place where I belong. Working alongside such a supportive and
dedicated team, who consistently go the extra mile to help, is a privilege. My
role supporting families throughout the admissions process is incredibly
rewarding, as I have the opportunity to guide them during an important time
in their journey and witness the positive impact our school has on their lives.”

Referrals Manager

Apply Now

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