Insurance agent Work, Jobs in Strood, Ken (with Salaries)

Complaint Investigation Associate FTC 6 months
Lloyd's of London —Chatham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
- Gym membership
10d
Customer Operations Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Customer service
- Machine learning
- Employee discount
- Referral programme
Associate, Compliance and Oversight - 12month FTC
Lloyd's of London —Chatham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
- Gym membership
Private Clients Insurance Advisor
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- Sales
- Financial services
- Communication skills
- Employee discount
- Referral programme
Trainee Mortgage Adviser (Basildon)
Jigsaw Financial —Basildon
- £26,000 - £60,000 a year
- Full-time
- Sales
- Basic maths
- Financial services
- Life insurance
Quick apply
4d
Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Leasing Agent (Summer Intern)
CompassRock International —Croydon
- £26,500 - £27,000 a year
- Seasonal
- Sales
- Customer service
- Analysis skills
- Annual leave
- Sick pay
Quick apply
8d
Self employed support worker
We Are Beams —Medway
- £16 - £21 an hour
- Part-time
- Driving
- In-person
Quick apply
8d
Private Clients Insurance Sales Executive
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- Sales
- Financial services
- Communication skills
- Employee discount
- Referral programme
Insurance Account Executive
NFU Mutual Agency —Oxted
- £45,000 a year
- Communication skills
- Annual leave
10d
Marine Co-ordinator
Peel Ports —Sheerness
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
11d
Field Agent / Warrant Officer
Resolvecall —Bromley
- £28,157.09 - £43,857.09 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chelmsford
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Commercial Account Executive
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- Customer service
- IT
- Financial services
- Free parking
- Employee discount
Junior Commercial Advisor
Verisure Services (UK) Limited —Southend-on-Sea
- £3,800 a month
- Full-time
Quick apply
Outbound Telesales Executive
NOS Global —London
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
- Employee assistance programme
Quick apply
4d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Grays
- £3,800 a month
- Full-time
- Sales
Quick apply
Personal Travel Expert - Bluewater
DERTOUR UK —Greenhithe
- £26,773 a year
- Weekend availability
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
1d
Mandarin Speaking Business Development Manager
Prime London Interiors —London
- £40,000.00 - £58,910.58 a year
- Full-time
- Sales
- Computer networking
- In-person
- Free parking
- Work from home
Quick apply

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Complaint Investigation Associate FTC 6 months

Lloyd's of London -
Chatham

Apply Now

Job details

Full-time
10 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Gym membership

Qualifications

Complaint handling
Analysis skills
Continuous improvement
Communication skills
Negotiation

Full job description

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

Complaints Investigation Associate (6 Month FTC)

Location: Chatham

About the Role

We are seeking a Complaints Investigation Associate to join the Market Oversight & Delivery team. This role focuses on the independent investigation and resolution of UK and international policyholder complaints escalated to Lloyd’s.

You will play a key role in delivering fair, evidence-based outcomes, working closely with managing agents and stakeholders while ensuring compliance with FCA and international regulatory requirements.

About Lloyd’s

Lloyd’s is the world’s leading insurance and reinsurance marketplace, bringing together expertise to share risk and build a more resilient global economy. Our culture is underpinned by three core behaviours: Take the risk, Make it happen and Own the outcome.

Key Responsibilities

Conduct thorough investigations into complex policyholder complaints
Analyse evidence and policy documentation to determine fair outcomes
Negotiate with managing agents and representatives to resolve complaints
Issue compliant regulatory responses in line with FCA and international requirements
Mandate redress payments where appropriate within agreed authority
Manage and prioritise caseloads to meet regulatory deadlines
Maintain accurate complaint data and support regulatory reporting
Provide guidance to internal teams and external stakeholders on complaint processes
Build strong relationships across the market and with key external parties
Contribute to continuous improvement of complaint handling processes

Skills & Experience

Strong analytical and decision-making capability
Ability to interpret insurance policy wordings and apply them to complex cases
Experience of handling complaints or claims in a regulated environment
Understanding of FCA DISP rules, Consumer Duty and complaint handling frameworks
Excellent communication and negotiation skills
Ability to manage competing priorities and work to strict deadlines
Collaborative approach with the confidence to support and guide others

What We’re Looking For

A fair, objective and detail-focused approach to problem solving
Strong stakeholder management and relationship-building skills
Confidence in making evidence-based decisions in a regulatory environment
A proactive mindset with a commitment to continuous improvement
Alignment with Lloyd’s values: being brave, working together and doing the right thing

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Should you require any additional support with your application, or any adjustments, please click the following link;

https://cleartalents.com/apply/lloyds-msa1645695881

Please note, clicking on this link does not register your application for the vacancy

Apply Now

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