Customer experience coordinator Work, Jobs in Stroud, Gls (with Salaries)

Engineering Administrator & Customer Support Coordinator
ILPRA SYSTEMS UK LTD. —Swindon
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
(Fixed Term) Sales Coordinator
Freemans Event Partners —Gloucester
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply
Contract Coordinator
Arcus FM —Cirencester
- £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
Event Coordinator
Hyde House Hotel —Cheltenham
- £17 - £20 an hour
- Remote
- Bachelor's degree
- Organisational skills
- Time management
- Free parking
Quick apply
7d
Key Account Coordinator
A&E Fire and Security Ltd —Cheltenham
- £33,000 - £35,000 a year
- Full-time
- Customer service
- Salesforce
- Maintenance
- Free parking
Quick apply
2d
Project Coordinator
Mitie —Gloucester
- Full-time
- Travel
- Organisational skills
- SharePoint
Onsite Coordinator
Genmed.me Limited —Gloucester
- £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Sick pay
Quick apply
Information Governance Coordinator
Somerset Bridge Group —Bristol
- £25,500 - £28,500 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
5d
Lifestyle & Wellness Co-ordinator
Bupa —Cirencester
- £13.10 - £14.10 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
13d
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
WCA Site Coordinator
Serco Group —Gloucester
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
9d
Office Administrator/PA
Motofix Accident Repair Centres —Cirencester
- £19,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
2d
Recruitment Coordinator – Maternity Cover
Within Reach services Limited —Gloucester
- Up to £13.85 an hour
- Day shift
- Customer service
- Organisational skills
- IT
Quick apply
6d
Event Host – Gloucestershire & Cheltenham
Extours —Gloucester
- £14 - £16 an hour
- Part-time
- Customer service
- Flexitime
- Employee discount
Quick apply
11d
Intercompany Coordinator
GS Yuasa Battery Sales UK Ltd —Swindon
- £27,000 - £29,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Health & wellbeing programme
- Work from home
Quick apply
14d
Appointment Coordinator
Venture Franchise Services —Cheltenham
- £8.60 - £12.50 an hour
- 8 hour shift
- Front desk
- Store discount
- Profit sharing
Bid coordinator
BAM UK & Ireland —Patchway
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Worcester
- £13.27 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Office Manager / PA
Motofix Accident Repair Centres —Swindon
- Up to £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
5d
Swimming Academy Programme Coordinator
Westonbirt Schools —Tetbury
- Up to £30,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
7d

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Engineering Administrator & Customer Support Coordinator

ILPRA SYSTEMS UK LTD.
Swindon

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
14 days ago

Benefits

Free parking
Private medical insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Administrative experience
Organisational skills
IT
Customer support
Italian
Communication skills
Office experience

Full job description

Company Overview

Ilpra Systems UK Ltd has been a leader in the industrial packaging machinery industry since 1990. With a strong focus on innovation and quality, the company provides comprehensive solutions including machinery sales, after-sales service, and consumables to over 400 customers across the UK. As part of a family-owned business with a global presence, Ilpra is committed to technological advancement and customer satisfaction.

Summary

We are seeking a motivated and organised individual to join our operations team in an entry-level to junior administration role supporting our engineering department. This position is ideal for someone early in their career (or with some initial office experience) who is eager to develop within a technical and customer-focused environment.

You will play a key role in ensuring the smooth day-to-day coordination of customer service, spare parts, and field engineering activities, working closely with both the Engineering Manager and Spare Parts Manager.

Key Responsibilities

Customer Service & Communication

Answer incoming phone calls and direct enquiries professionally
Monitor shared inboxes and respond to customer queries in a timely manner
Act as a first point of contact for service-related enquiries
Maintain a positive and professional company image at all times

Sales & Administration Support

Prepare customer quotations for service work and spare parts
Process customer orders accurately and efficiently
Raise internal documentation and maintain accurate records
Assist in tracking ongoing jobs and customer requests

Engineering Support Coordination

Prepare job packs and documentation for Field Service Engineers
Coordinate spare parts and work requirements ahead of site visits
Liaise with engineers to ensure they have the required information and materials
Support scheduling and planning activities when required

Team Support & Cover

Provide administrative support to both the Engineering Manager and Spare Parts Manager
Occasionally cover key duties during staff absence (e.g. holidays, sickness)
Assist with general office tasks where necessary

Skills & Experience

Essential:

Strong organisational skills with attention to detail
Confident communication skills (both phone and email)
Good IT skills (Microsoft Office – Outlook, Excel, Word)
Ability to prioritise tasks and work in a fast-paced environment
Positive attitude and willingness to learn

Desirable:

Previous experience in an office, admin, or customer service role
Interest in engineering or technical environments
Experience working with quotations or order processing systems

Personal Attributes

Reliable and proactive
Professional and courteous
Team-oriented with a flexible approach
Able to remain calm under pressure
Keen to develop and grow within the business

What We Offer

Opportunity to develop within a growing engineering-focused business
Exposure to multiple departments and business processes
Supportive team environment
On-the-job training and development

Future Progression Opportunities

This role offers clear progression opportunities into:

Engineering Coordination
Spare Parts Management
Operations / Service Management roles

Why Join ILPRA Systems UK Ltd

Work with a respected international packaging machinery manufacturer
Play a key leadership role in customer satisfaction and service excellence
Direct influence on operational improvement and customer relationships
Varied, hands‑on role with autonomy and responsibility
Personal Career Growth under the right mentors

Job Type: Full-time

Benefits:

Private medical insurance

Language:

English (required)
Italian (preferred)

Location:

Swindon SN3 4AG (required)

Work Location: In person

If you are ready to bring your organizational talents and customer support expertise to a pioneering company, we invite you to embark on this exciting journey with us—your next professional chapter awaits at Ilpra Systems UK Ltd.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Free parking
Private medical insurance

Experience:

Engineering: 1 year (preferred)
Customer service: 1 year (preferred)
Administrative: 1 year (preferred)

Language:

English (required)
Italian (preferred)

Location:

Swindon SN3 4AG (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in stroud, gls

Engineering Administrator & Customer Support Coordinator

(Fixed Term) Sales Coordinator

Contract Coordinator

Event Coordinator

Key Account Coordinator

Project Coordinator

Onsite Coordinator

Information Governance Coordinator

Lifestyle & Wellness Co-ordinator

Customer Support Coordinator

WCA Site Coordinator

Office Administrator/PA

Recruitment Coordinator – Maternity Cover

Event Host – Gloucestershire & Cheltenham

Intercompany Coordinator

Appointment Coordinator

Bid coordinator

Lifestyle and Wellbeing Coordinator

Office Manager / PA

Swimming Academy Programme Coordinator

I want to receive the latest job alerts for customer experience coordinator in stroud, gls

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