Community assistant Work, Jobs in Studley, War (with Salaries)

Housing Services Assistant
Redditch Borough Council —Redditch
- £27,254 - £29,540 a year
- Call to connect
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
5d
Retail General Assistant- Cash Converters Redditch
Cash Converters —Redditch
- From £12.71 an hour
- Full-time
- Merchandising
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
7d
Care Assistant
Helping Hands Homecare —Stratford-upon-Avon
- £15.55 an hour
- Medication administration
- Annual leave
- Referral programme
Quick apply
Super Operations Assistant
SO Podiatry —Worcester
- £24,000 - £26,000 a year
- Full-time
- Research
- Business development
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
7d
R0338 Policy Assistant - 2.5 Year Fixed Term Contract
West Midlands Office of the Police and Crime Commissioner —Birmingham
- £32,613 - £37,020 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Site & Storage Assistant
Astwood Storage —Redditch
- £13 an hour
- Overtime
- Computer literacy
- Warehouse experience
- Computer skills
- Free parking
- Employee discount
Quick apply
As & When Receptionist / Administration Assistant (22578)
Barnardo's —Alcester
- £13.47 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Data entry
- Front desk
- Annual leave
- Employee assistance programme
Maintenance Assistant
Village Hotels - Solihull - Maintenance —Shirley
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
10d
Sales Assistant 12 Hours
The Entertainer —Worcester
- £11.15 - £12.71 an hour
- 12 hour shift
- Customer service
- Merchandising
Quick apply
Teaching Assistant
Worcestershire County Council —Bromsgrove
- £16,188 - £16,442 a year
- English
- Experience working with children
- School
3d
Resident Services Assistant - 12 month fixed-term contract
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
Sales Assistant
Footasylum —Birmingham
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
12d
8hr Part Time Sales Assistant, Kurt Geiger, Birmingham Airport
Kurt Geiger —Birmingham
- 8 hour shift
- Customer service
- Communication skills
- Employee discount
Quick apply
Crematorium & Cemetery Assistant
WesterleighGroup —Rubery
- From £26,842 a year
- Temporary
- Computer literacy
- Computer skills
- Free parking
- Employee discount
7d
8hr Part Time Sales Assistant, Kurt Geiger, Merry Hill
Kurt Geiger —Brierley Hill
- 8 hour shift
- Customer service
- Communication skills
- Employee discount
Quick apply
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
8hr Part Time Sales Assistant, Kurt Geiger, Solihull
Kurt Geiger —Solihull
- 8 hour shift
- Customer service
- Employee discount
Quick apply
ChS Pitcheroak School Driver
Worcestershire County Council —Redditch
- £13,815 a year
- Driving
- School
13d
Care and Training Practitioner
Helping Hands Homecare —Worcester
- £21,000 - £22,500 a year
- Part-time
- Team management
- Mentoring
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
12d
Apprentice Sales Assistant
Savers —Redditch
- £9.75 - £9.95 an hour
- Full-time
- Customer service
- Retail sales
- Employee assistance programme
- Sick pay

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Housing Services Assistant

Redditch Borough Council -
Redditch

Apply Now

Job details

£27,254 - £29,540 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Social housing experience
Continuous improvement
Organisational skills
Tenancy sustainment support
Customer support
Customer interaction
Rent arrears recovery in social housing
Communication skills

Full job description

Job Introduction

Housing Services Assistant (Income)

Make a Difference Every Day

Are you passionate about helping people, delivering excellent customer service, and supporting residents to sustain their tenancies?

We're looking for a proactive and customer-focused Housing Services Assistant to join our Housing Services team. This is a rewarding role where you'll be at the heart of supporting tenants, managing income-related enquiries, recovering debt, and helping customers access the support they need to remain in their homes.

You'll be the first point of contact for many of our customers, providing advice, resolving enquiries, and working closely with colleagues across Housing Services to deliver positive outcomes for residents and communities.

Why This Role Matters

For many residents, a simple enquiry about rent, benefits or tenancy matters can be a stressful and uncertain experience. As a Housing Services Assistant, you'll help turn that experience into a positive one.

Whether you're supporting a customer to understand their rent account, assisting someone struggling with financial challenges, coordinating support with colleagues, or helping recover debt fairly and effectively, your work will have a direct impact on people's lives and communities

What We're Looking For

We're interested in more than just experience. We're looking for someone whose behaviours and values align with our commitment to excellent customer service and continuous improvement.

You genuinely care about delivering excellent service and take the time to understand individual circumstances. You can communicate clearly and sensitively, even when dealing with vulnerable customers or challenging situations. Treating everyone with dignity, fairness and understanding. You build trust quickly and remain professional, calm and approachable.

You are organised, accountable and proactive and can manage your own workload, follow through on commitments and take responsibility for achieving positive outcomes.

You enjoy being part of a team and recognise the value of working with colleagues and partners. You contribute positively and help create a supportive working environment and remain calm under pressure. You will have the ability to prioritise competing demands and focus on finding practical solutions to problems.

You look for ways to improve services, processes and customer experiences. You are open to learning and developing new skills.

Essential Requirements

We are looking for candidates who can demonstrate:

A minimum Level 2 qualification or equivalent relevant experience.
Experience working in a customer-facing environment.
Strong communication and interpersonal skills.
Experience handling enquiries and resolving issues effectively.
Good administrative and organisational skills.
Experience using IT systems and maintaining accurate records.
The ability to manage sensitive conversations with confidence and professionalism.
A commitment to safeguarding, equality, diversity and excellent customer care.

Desirable

Experience within housing, income management, local government or social housing.
Knowledge of welfare benefits and Universal Credit.
Understanding of housing legislation and tenancy management.

Why Join Us?

At Redditch Borough Council, our values of Pride, People, Purpose and Performance shape everything we do.

What you'll get in return

A rewarding role where you can make a genuine difference to people's lives
Opportunities for professional development and qualifications
Supportive and collaborative team environment
Flexible and agile working arrangements
Local Government Pension Scheme
Generous annual leave entitlement

Need further information? please contact Hayley Turner (recruiting manager) on (01527) 64252 ext. 3217. You can also email [email protected] or [email protected]

For a full list of our current vacancies why not visit our WM Jobs Recruiter Page

Apply Now

Refine Your Search

community assistant jobs in studley, war

Housing Services Assistant

Retail General Assistant- Cash Converters Redditch

Care Assistant

Super Operations Assistant

R0338 Policy Assistant - 2.5 Year Fixed Term Contract

Site & Storage Assistant

As & When Receptionist / Administration Assistant (22578)

Maintenance Assistant

Sales Assistant 12 Hours

Teaching Assistant

Resident Services Assistant - 12 month fixed-term contract

Sales Assistant

8hr Part Time Sales Assistant, Kurt Geiger, Birmingham Airport

Crematorium & Cemetery Assistant

8hr Part Time Sales Assistant, Kurt Geiger, Merry Hill

Sales Assistant - UNIQLO Bullring

8hr Part Time Sales Assistant, Kurt Geiger, Solihull

ChS Pitcheroak School Driver

Care and Training Practitioner

Apprentice Sales Assistant

I want to receive the latest job alerts for community assistant in studley, war

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