Vacancy type
Paid Vacancy
Function
Marketing and Communications
Location
Head Office - Sully (Hybrid Working)
Salary
£41,340 - £45,474 per annum (depending on experience)
Weekly hours
37.5 hours (5 days) to ber worked Monday to Friday
- Candidate Pack
(PDF, 4187.54kb)
- Neurodiverse Applicants guide
(PDF, 190.26kb)
Due to recently expanding our Marketing & Communications department,, we have a new exciting opportunity for an experienced Digital Marketer to join the team as a Marketing & Digital Channel Manager.
About the role:
The Marketing and Communications team plays a key role in the delivery of the organisation’s strategy, ensuring our branding, marketing and communications raise the charity’s profile amongst key target audiences and ensuring marketing and communications activity proactively protects the charity’s reputation.
The Marketing and Digital Channel Manager will support the implementation of the Marketing and Communications Strategy through the delivery of Brand and Digital Marketing plans. This will include responsibility for managing digital marketing channels (including websites, email and digital advertising), brand management and development, campaign planning and Graphic Design management.
The Charity has hybrid working in place, and the post-holder will be required to work on-site a minimum of 2 days per week.
You’ll be an approachable, curious and empathetic Digital marketing professional who combines creative thinking with strong digital expertise and a calm, solutions-focused approach. With experience of team and stakeholder collaboration and leading teams to deliver successful cross-channel digital campaigns, you’ll be confident managing websites, CRM systems, email marketing, SEO and digital advertising, using insight and analytics to improve engagement and performance, with a commercial focus and an eye to improve supporter experience.
You’ll bring strong brand and project management skills, an eye for detail and the ability to build positive relationships with colleagues, stakeholders and external suppliers. Most importantly, you’ll share Tŷ Hafan’s values of compassion, excellent service, working together and taking ownership, and be motivated by the opportunity to develop our brand, strengthen our digital presence and help make a meaningful difference for children and families across Wales.
Please see the attached job description and person specification for more information.
Our employee benefits:
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
- Group Personal Pension Scheme with an employer contribution of 5%
- Life assurance- death in service benefit
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Cycle to work scheme
- Technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts
- Hybrid working and when onsite free secured parking.
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
For any queries regarding the role, please email [email protected]
Please note: we may close the vacancy earlier should sufficient applications be received.
Agencies need not apply.
Closing date: 12th July 2026
