Client services occupations Work, Jobs in Summertown, Oxf (with Salaries)

Administrator (Key Accounts)
Drain Doctor —Brackley
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
- Free parking
- Life insurance
Quick apply
6d
Field Services Administrator
Guardsman Industries —Abingdon
- £23,175 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Salesforce
- Communication skills
Assessment Service Consultant
RM Education Limited —Abingdon
- Microsoft Excel
- Project management
- Communication skills
6d
Client Services Executive
Ebury —High Wycombe
- CRM software
- Computer literacy
- Salesforce
Quick apply
3d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Reactive Services Executive
Biffa Waste Services —Aylesbury
- £25,350 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
International Account Manager
Journey Alerts —Oxford
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- Communication skills
Customer Service Representative (Hybrid)
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- CRM software
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
13d
Client Success Coordinator
Communications Solutions UK —Reading
- £26,000 - £30,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
Quote and Order Escalations Specialist
Oxford Nanopore Technologies —Oxford
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Customer Success Analyst
HM Revenue and Customs —Reading
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Work from home
- Flexible schedule
4d
Client Administrator UK (On Call, Full-Time)
Telemedicine Clinic —Reading
- Weekend availability
- Microsoft Excel
- English
- IT
Provisioning Coordinator
5G Communications Ltd. —High Wycombe
- £18,000 - £23,000 a year
- Microsoft Word
- Microsoft Excel
- Organisational skills
Human Risk Analyst - Security Awareness Training
Saepio —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Ecommerce Coordinator (Customer Service, Orders & Platform Support)
Prodrive —Banbury
- Microsoft Excel
- Customer service
- In-person
- Employee discount
Customer Success Manager (maternity cover)
Dynamic Planner —Reading
- Hybrid work
- Analysis skills
- Project management
- Communication skills
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
Quick apply
Customer Success Onboarding Specialist (12 Month Contract)
Geotab —Reading
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
Internal Corporate Account Manager
5G Communications Ltd. —High Wycombe
- £27,000 - £29,000 a year
- Sales
- Customer service

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client services occupations jobs near summertown, oxf

Administrator (Key Accounts)

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£26,500 - £27,500 a year
6 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

CRM software
Computer literacy
Microsoft Office
Administrative experience
Organisational skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Administrator plays a vital role in delivering a world-class customer experience to major national corporate clients. Working within a busy and growing team, the role involves liaising with high-profile customers and franchise partners to ensure seamless service delivery, operational excellence, and consistently high standards of customer care.

This position provides essential office-based administrative support to key national accounts, as well as working within the call-centre to manage customer calls and contributing directly to customer satisfaction, account growth, and service quality.

KEY RESPONSIBILITIES

Deliver a consistently high standard of customer care within the call centre and for national key account clients.
Act as a trusted point of contact, handling enquiries, bookings, complaints, and updates professionally and quickly.
Own customer issues end-to-end and ensure resolutions meet or exceed client expectations.
Maintain a friendly, responsive, and solutions-focused approach across phone and email communications.
Maintain accurate records across CRM and customer systems for all jobs, communications, and financial transactions.
Ensure timely and accurate administration of remittances, payments, statements, and reconciliations.
Support credit control activity through clear documentation, tracking, and follow-up.
Use data and reporting to identify trends, risks, or opportunities for service improvement and escalate accordingly.
Proactively identify recurring issues across processes, customer journeys, or franchise interactions.
Take ownership of complaints and service failures, focusing on resolution and root cause.
Communicate clearly with internal teams, franchise partners and customers to remove delays or misunderstandings.
Suggest practical improvements that simplify processes and enhance the customer experience.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Experience in a customer-focused role (essential)

· Strong administrative experience (essential)

· Experience using CRM systems (beneficial)

· Credit control experience (beneficial)

SKILLS / KNOWLEDGE:

· Computer Literate (Microsoft Office)

· Customer focused mind-set with a professional and friendly telephone manner

· Ability to manage multiple tasks and priorities in a fast-paced environment

· Strong attention to detail and organisational skills

Pay: £26,500.00-£27,500.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in summertown, oxf

Administrator (Key Accounts)

Field Services Administrator

Customer Service Specialist

Assessment Service Consultant

Client Services Executive

Trainee Customer Service Representative (CSR)

Reactive Services Executive

International Account Manager

Customer Service Representative (Hybrid)

Client Success Coordinator

Quote and Order Escalations Specialist

Customer Success Analyst

Client Administrator UK (On Call, Full-Time)

Provisioning Coordinator

Human Risk Analyst - Security Awareness Training

Ecommerce Coordinator (Customer Service, Orders & Platform Support)

Customer Success Manager (maternity cover)

Customer Service Representative (Account Manager)

Customer Success Onboarding Specialist (12 Month Contract)

Internal Corporate Account Manager

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