Lead engineer Work, Jobs in Summertown, Oxf (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
8d
Chief Engineer
Estelle Manor —Witney
- £3,000 - £51,500 a year
- Full-time
- Hospitality
- Management
- Maintenance
- Employee discount
Quick apply
Optical Systems Engineer
Archangel Lightworks —Oxford
- Full-time
- Laboratory experience
- Analysis skills
- Leadership
- Annual leave
- Work from home
Quick apply
Health, Safety, Quality & Environmental Manager
Atlas Workplace Services —Oxford
- Up to £52,000 a year
- Microsoft Word
- Microsoft Excel
- Contracts
Quick apply
Mechanical Design Engineer
Archangel Lightworks —Oxford
- Full-time
- CAD
- Engineering
- Assembly
- Annual leave
Quick apply
Rehabilitation Engineer
AJM Healthcare —Reading
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
9d
Quality Inspector
Quickparts —High Wycombe
- £35,000 - £40,000 a year
- Full-time
- Engineering
- English
- Analysis skills
Quick apply
Infrastructure Technician
Alloyed Limited —Abingdon
- Full-time
- Maintenance
- Machine learning
- Plumbing
- Free parking
- Employee stock purchase plan
Quick apply
5d
Alpha Cryogenics Engineer
Proxima Fusion —Oxford
- Full-time
Lead Physicist - MR Linac
GenesisCare UK —Oxford
- Full-time
- In-person
- Leadership
- Communication skills
- Free parking
- Store discount
Quick apply
5d
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Project management
- No degree
- Communication skills
- Employee assistance programme
Embedded Software Engineer
Archangel Lightworks —Oxford
- Full-time
- C++
- Linux
- Python
- Annual leave
- Work from home
Quick apply
PAT Engineer
Intersafe —Oxford
- Full-time
- Travel
- Communication skills
Quick apply
Senior Systems Engineer – Optical Ground Systems
Archangel Lightworks —Oxford
- Full-time
- Azure
- DevOps
- Engineering
Quick apply
Senior Product Manager
Elsevier —Oxford
- Full-time
- Care plans
Technical Director (Flood Risk)
HR Wallingford —Oxford
- From £75,000 a year
- Project management
- Mentoring
- Life insurance
Quick apply
1d
Senior IT Service Desk Engineer
Webexpenses —Witney
- Full-time
- Travel
- Leadership
Quick apply
Cost Engineer
Cadillac Formula 1® Team —Silverstone
- ERP systems
- Annual leave
Quick apply
Project Co-ordinator
Infinitesima —Abingdon
- £28,000 - £34,000 a year
- Hybrid work
- Microsoft Excel
- Engineering
- Administrative experience
- Annual leave
Quick apply
Financial Modeller
HydraB —Oxford
- Full-time
- Hybrid work
- Microsoft Excel
- Python
- Employee assistance programme
- Employee discount
Quick apply

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Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

lead engineer jobs in summertown, oxf

Team Lead - Customer Service

Chief Engineer

Optical Systems Engineer

Health, Safety, Quality & Environmental Manager

Mechanical Design Engineer

Rehabilitation Engineer

Quality Inspector

Infrastructure Technician

Alpha Cryogenics Engineer

Lead Physicist - MR Linac

Lifecycle Project Manager

Embedded Software Engineer

PAT Engineer

Senior Systems Engineer – Optical Ground Systems

Senior Product Manager

Technical Director (Flood Risk)

Senior IT Service Desk Engineer

Cost Engineer

Project Co-ordinator

Financial Modeller

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