Service desk Work, Jobs in Summertown, Oxf (with Salaries)

IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
Service Desk Technician
Oxford Health NHS Foundation Trust —Oxford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
22h
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
22h
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- SharePoint
Senior IT Service Desk Engineer
Webexpenses —Witney
- Full-time
- Travel
- Leadership
Quick apply
2nd Line Support Engineer
Technology Transformation Group —Aylesbury
- £30,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
6d
Web Executive
Bibby Financial Services —Banbury
- £40,000 - £45,000 a year
- Full-time
- Management
- Financial services
- Gym membership
Quick apply
1st Line IT Support Technician
Whitelands Academy —Bicester
- £26,403 - £34,434 a year
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
Sales Administrator
HydraB —Oxford
- Full-time
- Sales
- IT
- Employee assistance programme
- Employee discount
Quick apply
7d
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
8d
Systems Support and Configuration Officer
Soha Housing Limited —Didcot
- £39,650 a year
- Full-time
- Customer service
- SharePoint
- IT
Quick apply
Hire and Sales Coordinator
GAP Group —Oxford
- Full-time
- Microsoft Outlook
- Sales
- Customer service
6d
Client Support Coordinator
Wood —Reading
- Full-time
- Microsoft Office
- Administrative experience
12d
Junior Enterprise Applications Support Analyst
Synergy Flavors —High Wycombe
- Full-time
- Computer Science
- IT
- Communication skills
12d
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Management
- Computer Science
DLP Analyst
Primark —Reading
- Analysis skills
- Communication skills
6d
IT Operations Supervisor - (FTC)
Oxford Instruments plc —High Wycombe
- IT
- Communication skills
6d
Front of House Member Experience Host - Reading
Fora Space Limited —Reading
- £26,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Annual leave
- Referral programme
Quick apply
6d

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IT Support Officer

University of Oxford -
Oxford

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Job details

Full-time
£32,108 - £40,514 a year

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Windows
Continuous improvement
IT support
IT
Linux
Active Directory
Information Technology

Full job description

We are seeking a full-time IT Support Officer to join the IT Support team at the Department of Engineering Science (Central Oxford & Headington). The post is permanent.

About The Role

As an IT Support Officer, you will play a key role in delivering high-quality IT services to staff and students across the Department of Engineering Science. Working as part of a friendly and professional IT Support team, you will provide first- and second-line support for a diverse range of technologies, including Windows and Linux systems, hardware, software, AV equipment, printers, and user accounts.

You will be a key member of our Service Desk, acting as the first point of contact for IT support requests, managing incidents and service requests, and always aiming to deliver excellent customer service. The role offers a varied workload, combining day-to-day technical support with opportunities to contribute to service improvements, documentation, and departmental IT projects.

Based primarily across our Central Oxford and Headington sites, you will work closely with academic, research, administrative and student users, helping to ensure that IT services effectively support the Department’s world-leading teaching and research activities.

About You

You will have experience working within an IT support environment and be confident supporting Windows and Linux operating systems, Active Directory, and a range of end-user hardware and software. You will be an effective problem solver with strong troubleshooting skills and the ability to manage a varied workload while maintaining excellent service standards.

With a customer-focused approach, you will enjoy helping users with differing levels of technical knowledge and will be able to communicate clearly and professionally with both technical and non-technical audiences. You will be organised, self-motivated, and able to work effectively both independently and as part of a team.

We are particularly interested in candidates who are enthusiastic about developing their technical skills and contributing to the continuous improvement of IT services. Experience within a higher education, research, or AV support environment would be advantageous but is not essential.

What We Offer

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

An excellent contributory pension scheme

38 days annual leave

A comprehensive range of childcare services

Family leave schemes

Cycle loan scheme

Membership to a variety of social and sports clubs

Discounted bus travel and Season Ticket travel loans

The University also runs an enormous number of social groups and sports clubs for those looking for more than just a great place to work.

Application Process

Informal enquiries may be addressed to Michael Saunders (email: [email protected])

For more information about working at the Department, see www.eng.ox.ac.uk/about/work-with-us/

Only online applications received before midday on 10 July 2026 can be considered. You will be required to upload a covering letter/supporting statement, (describing how past experience fit with the advertised position), CV and the details of two referees as part of your online application.

The Department holds an Athena Swan Bronze award, highlighting its commitment to promoting women in Science, Engineering and Technology.

Apply Now

Refine Your Search

service desk jobs in summertown, oxf

IT Support Officer

Service Desk Technician

IT Service Desk Analyst

Customer Care Coordinator

IT Service Desk Apprentice

Senior IT Service Desk Engineer

2nd Line Support Engineer

Web Executive

1st Line IT Support Technician

IT Support Manager

Sales Administrator

Senior IT Support Technician

Systems Support and Configuration Officer

Hire and Sales Coordinator

Client Support Coordinator

Junior Enterprise Applications Support Analyst

Infrastructure & Cloud Operations Engineer - 12 month FTC

DLP Analyst

IT Operations Supervisor - (FTC)

Front of House Member Experience Host - Reading

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