Depot manager Work, Jobs in Sunderland, Twr (with Salaries)

Senior Operations Manager
Transcare Solutions Limited —Sunderland
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
Quick apply
1d
General Manager
GAP Group —Newcastle upon Tyne
- Full-time
- Business development
- Leadership
Depot FLM
Allied Bakeries —Gateshead
- £46,355 a year
- Night shift
- Management
- Microsoft Office
- Bakery
- Annual leave
- Employee discount
Quick apply
1d
UKB National Facilities Manager
Arriva UK Bus Limited —Sunderland
- Hybrid work
- Maintenance
- Continuous improvement
- Organisational skills
Quick apply
4d
Sales Representative - Lifting Equipment
GAP Group —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Annual leave
Business Improvement Manager
Fowler Welch —Washington
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
9d
Practice Manager
ASDA —Sunderland
- Part-time
- In-person
- Store discount
- Annual leave
Technical Sales
GAP Group —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Area Development Manager
Lanes Group —Washington
- Full-time
- Sales
- Business development
Quick apply
5d
Trainer / Assessor
London and North Western Railway Company Limited —Gateshead
- £45,807.45 a year
- Full-time
- Education
- Communication skills
- Annual leave
Quick apply
11d
Bus Driver - Hourly
Stagecoach —Sunderland
- £15.60 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount
8d
Logistics Coordinator
SkySpecs —Newcastle upon Tyne
- Full-time
- Spanish
- English
- Analysis skills
Quick apply
Regional Technical Manager
John F Hunt Group —Durham
- Driving
Trainee Bus Driver (including Apprenticeship qualification)
Stagecoach —Sunderland
- £13 an hour
- Weekend availability
- No experience needed
- Driving
- School
- Paid training
- Employee assistance programme
Optical Manager - Job share
ASDA —Boldon Colliery
- Part-time
- In-person
- Leadership
- Store discount
- Annual leave
Team Leader
ASDA —Newcastle upon Tyne
- £12.71 - £13.71 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
14h
Relief Logistics Security Officer
Mitie —Washington
- £13.23 an hour
- Part-time
- Travel
- Annual leave
- Employee discount
Optical Manager
ASDA —Durham
- Part-time
- In-person
- Leadership
- Store discount
- Annual leave
Qualified Bus Driver
Stagecoach —Newcastle upon Tyne
- £13.51 - £16.20 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount
Qualified PCV Driver
Stagecoach —Stockton-on-Tees
- £15.60 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount

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Senior Operations Manager

Transcare Solutions Limited -
Sunderland

Quick apply

Job details

1 day ago

Qualifications

Analysis skills
Continuous improvement
IT
Leadership
Communication skills

Full job description

Arriva is one of Europe's leading passenger transport organisations, employing more than 60,000 people and delivering over 2.2 billion passenger journeys across 14 countries every year. With a proud heritage dating back to 1938 and following its acquisition by I Squared in 2024, Arriva is entering an exciting new phase of growth and transformation.

We are now looking for a Senior Operations Manager to join our Transcare Solutions team and play a key role in shaping the future of our UK insurance, incidents and claims function.

The Role

Reporting to the Head of Transcare Solutions, you will provide both operational and strategic leadership across the incidents and claims function, supporting the effective management of people, processes, systems and supplier relationships that underpin Arriva's UK insurance provision.

As a senior leader within the team, you will drive operational performance, continuous improvement and stakeholder engagement, while helping to ensure the function delivers a high-quality, compliant and commercially focused service. You will also act as deputy to the Head of Transcare Solutions on operational matters when required.

This role will be on a hybrid working basis, a minimum of 3 days per week in the Liverpool depot (Green Lane) or from our Sunderland (Doxford) office, with the remainder focused on where you can best deliver for your colleagues while maintaining a healthy work-life balance.

Key Responsibilities

Support the delivery of operational and strategic objectives across the incidents and claims function.
Drive performance against operational KPIs, ensuring high standards of service delivery, data quality and stakeholder engagement.
Lead and support continuous improvement initiatives, embedding best practice and operational excellence across the function.
Build and maintain strong relationships with internal stakeholders, insurers, suppliers and external partners.
Manage supplier performance through contract reviews, service reviews, SLA monitoring and benchmarking activities.
Support the management of Arriva's UK insurance programme, including insurance renewals and ongoing policy administration activities.
Lead, coach and develop teams, fostering a culture of accountability, collaboration, inclusion and high performance.
Provide line management to the Central Administration Team and cover for other team leaders when required.
Analyse claims, incidents and operational performance data to identify trends, risks and opportunities for improvement.
Champion digital adoption and act as a key point of contact for Transcare's digital systems and platforms.
Support governance, assurance and compliance activities, ensuring adherence to relevant legislation, company policies and industry standards.
Represent Transcare Solutions at internal governance forums, supplier meetings and external industry events as required.

About You

We're looking for a motivated and experienced operational leader with a strong background in insurance, claims or legal services.

You will be able to demonstrate:

Extensive experience managing motor and liability claims from inception through to settlement, including personal injury, property damage and credit hire claims.
Significant leadership experience within an insurance, claims, legal or risk management environment.
Proven ability to lead operational performance, drive service improvements and deliver measurable outcomes.
Strong stakeholder management skills, with experience building effective relationships across complex organisations and supplier networks.
Experience leading business change, transformation or continuous improvement initiatives and successfully embedding new ways of working.
Strong analytical skills, with the ability to interpret data, identify trends and make evidence-based recommendations.
Experience coaching, developing and managing high-performing teams.
Sound knowledge of insurance claims handling, governance, compliance and risk management principles.
Knowledge of insurance renewal processes and insurance programme administration.
Excellent communication and influencing skills, with the ability to engage confidently at all levels.
Strong digital literacy, including Microsoft 365 applications and operational systems.

It Would Be Great If You Also Have

Experience delivering operational improvement projects or supporting programme delivery.
Formal qualifications in Change Management, Project Management or related disciplines.

Why Arriva?

This is an exciting opportunity to join a business undergoing significant transformation and play a key role in driving operational excellence across a critical function. You'll have the opportunity to influence strategy, lead change, develop people and make a tangible impact within a large, international organisation.

Quick apply

Refine Your Search

depot manager jobs in sunderland, twr

Senior Operations Manager

General Manager

Depot FLM

UKB National Facilities Manager

Sales Representative - Lifting Equipment

Business Improvement Manager

Practice Manager

Technical Sales

Area Development Manager

Trainer / Assessor

Bus Driver - Hourly

Logistics Coordinator

Regional Technical Manager

Trainee Bus Driver (including Apprenticeship qualification)

Optical Manager - Job share

Team Leader

Relief Logistics Security Officer

Optical Manager

Qualified Bus Driver

Qualified PCV Driver

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