Retail operations manager Work, Jobs in Sunderland, Twr (with Salaries)

Operations Manager - Bershka Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
1d
Operations Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
Customer Operations Team Leader (DACH)
Pentland Brands —Sunderland
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Management
- Sales
- Employee discount
Store Manager
Jollyes Pets —Hartlepool
- £29,000 - £34,000 a year
- Full-time
- Customer service
- Retail management
Quick apply
8d

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Operations Manager - Bershka Newcastle

INDITEX -
Newcastle upon Tyne

Quick apply

Job details

Full-time
1 day ago

Benefits

Company pension
Employee discount

Full job description

OPERATIONS MANAGER

About us

Inditex is one of the world’s leading fashion retail groups, home to Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home.
We’re proud of our diverse and inclusive teams, driven by curiosity, creativity, teamwork and ambition. Every day, we work together to bring fashion to life and inspire our customers.

About the role

Bershka is bold, fast and product driven. As Operations Manager, you will lead the operational engine of the store — ensuring deliveries, stock control, payroll, schedules and productivity run smoothly and efficiently.

This is a hands-on leadership role in a high-volume environment. You will work closely with the General Manager to drive performance, control costs and build a strong, engaged operations team.

You must be comfortable making decisions, analysing performance and leading under pressure.

What you’ll be doing

Leading deliveries, replenishment and stock control processes
Managing rotas, payroll and hours budgets
Monitoring productivity and operational KPIs
Supporting employee relations processes in line with company policy
Developing and coaching the operations team
Maintaining high standards in health, safety and sustainability
Supporting excellent customer service through operational efficiency

This role requires flexibility, resilience and strong organisation in a fast-moving retail environment.

Who succeeds with us

We are looking for someone who is:

Adaptable and confident working under pressure
Highly organised with strong attention to detail
Emotionally intelligent and able to lead with respect
Reliable, accountable and commercially aware
Analytical and comfortable working with numbers
Proactive and solution-focused
Ambitious and motivated to grow within the company

Experience in managing retail operations is essential.

What we offer

Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday, company pension scheme, and our “More for Less” benefits. You’ll have access to training, e-learning, career progression opportunities and chances to get involved in social and sustainability projects.

Inclusion & accessibility

We’re committed to an inclusive recruitment process and welcome applicants from all backgrounds. If you need any adjustments during the process, we’re happy to help.

INDINDITEXSM

Quick apply

Refine Your Search

retail operations manager jobs in sunderland, twr

Operations Manager - Bershka Newcastle

Operations Manager - Lefties Newcastle

Customer Operations Team Leader (DACH)

Store Manager

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