Senior operations analyst Work, Jobs in Sunderland, Twr (with Salaries)

Commercial Insights Analyst
Sunderland Association Football Club —Sunderland
- Full-time
- SQL
- AWS
- In-person
Quick apply
5d
CDD Data Delivery Analyst
Worldpay (UK) Limited —Gateshead
- Microsoft Excel
- SQL
- Bachelor's degree
Quick apply
2d
Knowledge Analyst
NECSWS —Hartlepool
- £26,000 - £28,000 a month
- Full-time
- Microsoft Excel
- Customer service
- SharePoint
- Annual leave
Quick apply
Senior Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Salesforce
- AWS
Senior Portfolio Analyst
LeoVegas UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- SQL
- Mentoring
- Free parking
- Annual leave
Treasury Analyst
Arriva Treasury Company Limited —Sunderland
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
Finance Business Partner
Biffa Waste Services —Redcar
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
Quick apply
Product Manager
Bede Gaming —Newcastle upon Tyne
- Hybrid work
- Sales
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Fraud Proactive Protection Lead
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Presentation skills
- Work from home
8d
Oliver Wyman - Associate Team Leader, Team Leader, Director - Data and Analytics - Newcastle
Oliver Wyman —Newcastle upon Tyne
- Full-time
- English
- Master's degree
- SQL
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Newcastle upon Tyne
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
IT Team Lead - Desktop Services
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Customer service
- Employee discount
Senior Cyber Security Consultant
Arctic Wolf —Newcastle upon Tyne
- £44,000 - £133,000 a year
- Full-time
- Hybrid work
- Azure
- English
- Windows
- Annual leave
- Employee assistance programme
Senior Engineer (Cyber Security)
North Tyneside Council —North Tyneside
- £44,075 - £48,226 a year
- Full-time
- Azure
- Management
- Computer Science
Senior Structural Engineer
Amey Ltd —Durham
- Part-time
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Flexible schedule
Quick apply

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senior operations analyst jobs near sunderland, twr

Commercial Insights Analyst

Sunderland Association Football Club -
Sunderland

Quick apply

Job details

Full-time
5 days ago

Qualifications

Power BI
Business intelligence
R
Tableau
SQL
Statistical analysis
AWS
S3
Redshift
AI
Data warehouse
Python

Full job description

About the Data & Technology Team:

We are a team of passionate innovators and problem-solvers committed to powering the club through data and technology. Our mission is to deliver actionable insights and strategic intelligence that drive informed decision-making, commercial growth, and competitive advantage across the organisation.

We are responsible for the utilisation and optimisation of the club's physical and digital technology estate — spanning infrastructure, platforms, and applications — ensuring every system and tool is leveraged to its fullest potential. At the forefront of our approach is the progressive adoption of Artificial Intelligence, embedding AI-driven workflows and capabilities across both football and business operations to unlock new efficiencies, automations, and surface insights at pace and scale.

The Opportunity:

This is a high-impact opportunity for an experienced insight professional to shape the commercial intelligence function at the club. As Commercial Insights Manager, you will own the development and evolution of dashboards and reporting frameworks that provide clear, real-time visibility into performance across commercial partnerships, premium hospitality, ticketing, and retail operations.

Your analysis will be central to identifying and unlocking revenue optimisation opportunities — from upsell potential and price elasticity through to attendance drivers — directly influencing the club's financial strategy and commercial roadmap.

You will support the partnerships function on sponsorship valuation and partner reporting, delivering compelling, data-driven evidence of audience reach, engagement, and ROI to support partnership retention and growth. Beyond that, your work will span premium product performance, fan segmentation, and supporter journey analysis — translating complex data into actionable strategies that sharpen marketing effectiveness, deepen fan loyalty, and accelerate revenue generation.

Working closely with the club's data architecture/engineering partners and senior business stakeholders, you will champion data quality, and play a leading role in embedding a data-literate culture across our commercial teams.

What We Ask For:

We're looking for a commercially-minded insight professional who thrives in a fast-paced sporting environment and understands the nuances of fan behaviour, partnership value, and revenue performance.

You will hold a degree in a data-related or quantitative discipline — Mathematics, Statistics, Economics, Computer Science, Data Science, or Artificial Intelligence — with a postgraduate qualification in a relevant analytical field desirable but not essential.

You will bring a minimum of three years' experience in a data analytics, business intelligence, or commercial insight role, with a strong track record of working with CRM, ticketing, or e-commerce data within a consumer-facing business. Experience within professional sport, or the broader sports, partnerships, events and entertainment sector is highly desirable, but not essential.

We are looking for someone with:

Demonstrable experience leveraging AI workflows to drive innovation, enable commercial growth, and improve operational efficiency

Proven ability to build or contribute to fan or customer segmentation models

Strong proficiency in SQL for data extraction, transformation, and analysis

Competency in Python or R for statistical analysis and modelling

Hands-on experience with BI and visualisation tools such as Tableau, Power BI, or equivalent platforms

Solid understanding of data warehousing principles and experience working with cloud data platforms (e.g. AWS S3, Redshift, or similar)

The ability to communicate insight clearly and confidently to non-technical stakeholders, including at senior level

Above all, we are looking for a highly organised, proactive individual who can manage competing priorities, meet deadlines, and take genuine ownership of the insight’s programme.

The successful candidate will be required to obtain an Enhanced DBS check as a condition of employment.

Location and eligibility: This is a full-time, on-site role based at the Stadium of Light. Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship for this position.

Quick apply

Refine Your Search

senior operations analyst jobs in sunderland, twr

Commercial Insights Analyst

CDD Data Delivery Analyst

Knowledge Analyst

Senior Business Analyst - Newcastle

Senior Portfolio Analyst

Treasury Analyst

Finance Business Partner

Product Manager

Fraud Proactive Protection Lead

Oliver Wyman - Associate Team Leader, Team Leader, Director - Data and Analytics - Newcastle

Join the Growing Cyber Security Practice at Methods

IT Team Lead - Desktop Services

Senior Cyber Security Consultant

Senior Engineer (Cyber Security)

Senior Structural Engineer

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