Career advisor Work, Jobs in Sunderland (with Salaries)

Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Business Sale Advisor
BT —Newcastle upon Tyne
- £27,835 a year
- Full-time
- Communication skills
- Annual leave
Customer Service Advisor
EE —Newcastle upon Tyne
- £13.35 - £13.66 an hour
- Full-time
- Customer service
Style Advisor
Mint Velvet —Newcastle upon Tyne
- Part-time
- Employee discount
Quick apply
Service Advisor
Vertu Motors —Newcastle upon Tyne
- £33,213 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
14d
Service Advisor
Lookers —Sunderland
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
2d
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
HR Coordinator
Quantum Pharmaceutical —Newcastle upon Tyne
- Full-time
- Human resources
- Organisational skills
- IT
Quick apply
12d
Motorcycle Sales Advisor
Vertu Motors —Sunderland
- £28,000 - £34,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Customer Service Team Leader
tombola —Sunderland
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Mentoring
Quick apply
Sales Advisor
EE —Newcastle upon Tyne
- £13.35 - £13.66 an hour
- Full-time
- Sales
- Negotiation
Sales & Service Advisor
Abodus Student Living —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Sales
- Data entry
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
11d
Customer Services Advisor
Halfords —Sunderland
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
2d
Bodyshop Advisor
Vertu Motors —Sunderland
- £28,724 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
2d
Tesco Travel Money Advisor
Travelex —Newcastle upon Tyne
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Central SHE Advisor – Governance & Systems
BAE Systems —Sunderland
- £57,824 a year
- Business
9d
Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Customer Sales Advisor
Halfords —Sunderland
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
2d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Sunderland
- £3,800 a month
- Full-time
- Sales
Quick apply
People Systems & MI Advisor
Education Partnership North East (EPNE) —Sunderland
- £32,318 - £36,361 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
11d

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Customer Service Advisor

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£27,200 - £29,325 a year

Qualifications

Customer service
Microsoft Office
IT
Customer support
Communication skills

Full job description

Customer Service Advisor

Location: Newcastle upon Tyne – NE12 8BU
Hours: Monday – Friday, 9am – 6pm (40 hours per week - office based)
Salary: £27,200 Year 1 | £28,260 Year 2 | Up to £29,325 Year 3 (performance dependant)
Start Date: 15th June 2026

Join the No.1 Global Leader in Monitored Security

Verisure is officially the world’s #1 professionally monitored security company, protecting over 6.2 million families and small businesses globally.

With operations across 18 countries and continued growth across the UK, this is an exciting opportunity to join a business focused on innovation, customer experience, and protecting what matters most.

We are currently recruiting for multiple Technical Customer Support Advisors to join our growing Newcastle team.

The Role

Working within an inbound contact centre environment, you will support customers with a range of technical and account-related queries, ensuring issues are resolved efficiently and professionally.

You will also handle customer complaints, provide updates on ongoing cases, and work closely with internal teams to deliver an outstanding customer experience throughout.

Key Responsibilities

Deliver high-quality technical customer support via inbound calls and customer enquiries
Handle customer complaints in a professional and solution-focused manner
Provide clear and accurate guidance across multiple communication channels
Make outbound calls where required to provide updates or resolve issues
Maintain accurate and detailed customer records
Escalate complex technical issues to relevant internal and external teams
Identify recurring issues and support continuous improvement initiatives

What We’re Looking For

Ideally at least 1 year’s experience within a customer service environment
Strong communication and problem-solving skills
Confident using IT systems and Microsoft Office
A customer-focused attitude with a passion for delivering great service
Strong listening skills and the ability to manage multiple tasks effectively

What’s In It For You?

Structured salary progression over your first 3 years
Monday to Friday working hours – no weekends
Full training provided
Supportive team environment
Career progression opportunities within a global organisation
The chance to work for an industry-leading brand experiencing continued growth

Interviews will be taking place ASAP with an expected start date of 15th June 2026.

Quick apply

Refine Your Search

career advisor jobs in sunderland

Customer Service Advisor

Business Sale Advisor

Customer Service Advisor

Style Advisor

Service Advisor

Service Advisor

Stocktaker

HR Coordinator

Motorcycle Sales Advisor

Customer Service Team Leader

Sales Advisor

Sales & Service Advisor

Customer Services Advisor

Bodyshop Advisor

Tesco Travel Money Advisor

Central SHE Advisor – Governance & Systems

Retentions Advisor

Customer Sales Advisor

JUNIOR SALES ADVISOR

People Systems & MI Advisor

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