Service associate Work, Jobs in Sunderland (with Salaries)

Test Centre Associate - Newcastle
Reed In Partnership —Newcastle upon Tyne
- £13.45 an hour
- Full-time
- Customer service
- Driving
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Team Member
NEXT —Gateshead
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
11d
Assistant Lecturer (with Mentorship)
UK MANAGEMENT COLLEGE —Sunderland
- £30,000 - £35,000 a year
- Monday to Friday
- English
- Education
- No degree
Quick apply
Store Associate (23292)
Barnardo's —Jesmond
- £13.45 an hour
- Communication skills
- Annual leave
- Employee assistance programme
7h
Sales Associate
H.Samuel —Washington
- £12.71 an hour
- Part-time
- Employee discount
Sales Associate | Metrocentre (8 Hours)
REISS —Metrocentre
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Mail Support Representative
XPS Pensions Group —Middlesbrough
- Full-time
- Customer service
- Administrative experience
- Quality control
- Employee discount
- Referral programme
Assistant Manager - Metrocentre, Hollister
AFH STORES UK LIMITED —Newcastle upon Tyne
- £29,120 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Newcastle upon Tyne
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Associate Administrator
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- Full-time
- Organisational skills
- Financial services
- Communication skills
11d
Project Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Part-time
- English
- Supervising experience
- University
- Annual leave
- Employee assistance programme
2d
Apprentice Environmental Compliance Co-ordinator
Dräger UK & Ireland —Blyth
- Hybrid work
- Microsoft Word
- Engineering
Retail Sales Associate (Part-Time, 8hrs)
PUMA —Seaham
- Part-time
- Sales
- Customer service
- Analysis skills
1d
Cash in Transit Driver
NCR Atleos —Washington
- £34,556.62 - £35,766.10 a year
- Overtime
- Annual leave
- Employee discount
Quick apply
Associate Product Usage Analyst (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Analysis skills
- Annual leave
- Flexitime
Quick apply
Inside Sales Associate
ADI Global Distribution —Newcastle upon Tyne
- Full-time
- CRM software
- Sales
- Customer service
CX Team Member
Foot Locker —Middlesbrough
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
4d
Associate Design Manager (Data Centres) - Newcastle
ENGIE —Newcastle upon Tyne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Engineering
- Annual leave

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service associate jobs near sunderland

Test Centre Associate - Newcastle

Reed In Partnership -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£13.45 an hour

Qualifications

Driving Licence
Customer service
Driving

Full job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£13.45 per hour

Job Description

Are you passionate about providing excellent customer service?

Would you like a role that enables you to meet and help new people every day?

Then consider the position of Test Centre Associate - Newcastle at Reed in Partnership!

Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.

Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.

What is the role about?

You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. The Test Centre Associate will strictly adhere to the guidelines in accordance with the programme’s requirements and Reed in Partnership’s policies and procedures.

Your day-to-day responsibilities will include:

Providing a high level of customer service
Checking candidates ID documents and booking them in on the system
Ensuring the integrity and security of tests are maintained
Supervision and invigilation of tests
Explaining the test process to candidates and supporting with other queries
Reviewing tests and test centre scheduled
Performing daily test centre opening and closing procedures
Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
Handling and reporting incidents that could impact candidate testing

Your Work Schedule

Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you.

Shifts could range from:

Mornings - 8.30am to 1pm/2pm
Afternoons - 12.30pm/1pm to 5.30pm/6.30pm
Full day - 8.30am to 5.30pm/6.30pm
Evenings - 4.30pm/5pm to 8.30pm/9.30pm
Afternoon & Evenings – 12pm/1pm to 8.30pm/9.30pm

The Newcastle Theory Test Centre usually opens six days per week, subject to demand. Main operating days are usually Monday through to Saturday. The ideal candidate will be fully flexible to pick up shifts across all operating days but specifically evenings and Saturday Shifts .

What’s in it for you?

The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives.

To be successful in this role, we are looking for someone with:

A full UK driving licence (although driving will not be required for all locations)
Significant demonstrable experience in providing high-quality customer service
Excellent attention to detail and accuracy
The ability to work under pressure to short timescales and multitasking to complete a variety of competing activities
Experience in working with diverse customer groups
Excellent judgement and decision-making skills
Flexibility in working hours and days, including evenings and Saturday
The ability to remain calm and deal with confrontational candidates in a professional manner

Please note that the deadline for internal applicants for this role is 22nd May 2026

Diversity and Inclusion

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Apply Now

Refine Your Search

service associate jobs in sunderland

Test Centre Associate - Newcastle

Retail Sales Advisor - Gateshead

Team Member

Assistant Lecturer (with Mentorship)

Store Associate (23292)

Sales Associate

Sales Associate | Metrocentre (8 Hours)

Mail Support Representative

Assistant Manager - Metrocentre, Hollister

Service Desk Consultant - 2nd Line (Infrastructure)

Service Desk Consultant - 2nd Line (Infrastructure)

Associate Administrator

Project Coordinator

Apprentice Environmental Compliance Co-ordinator

Retail Sales Associate (Part-Time, 8hrs)

Cash in Transit Driver

Associate Product Usage Analyst (UK Remote)

Inside Sales Associate

CX Team Member

Associate Design Manager (Data Centres) - Newcastle

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