It administrator Work, Jobs in Sunningdale, Brk (with Salaries)

Helpdesk Administrator
OA Partners —Bracknell
- £13.75 an hour
- Temporary
- Customer service
- Communication skills
12d
Helpdesk Administrator
Pinnacle Group —Slough
- £26,500 - £27,300 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
4d

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Helpdesk Administrator

OA Partners
Bracknell

Apply Now

Job details

Temporary
£13.75 an hour
12 days ago

Qualifications

Customer service
Communication skills

Full job description

Helpdesk Administrator - Bracknell

The rewards

£13.75 per hour

Hours

Full time, office-based
Temporary contract

The role of Helpdesk Administrator:

Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns
Handle incoming and outgoing calls efficiently and effectively
Complete administrative tasks on the CAFM (Computer Aided Facilities Management) system including assigning colleagues and sub-contractors to service tasks, generating purchase orders, and updating admin information
Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements
Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting
Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, including assignment, prioritisation, and categorisation
Monitor and complete work orders for remedial actions, both in-house and contractor-related

The ideal Helpdesk Administrator:

Exceptional customer service and administration skills
Excellent communication skills, both written and verbal
Exemplary attention to detail with the ability to work accurately
Self-motivated, enthusiastic, and professional
Able to work well under pressure and handle challenging situations
Strong decision-making skills with the ability to take ownership and resolve problems independently

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