support analyst Work, Jobs in surbiton, gtl (with Salaries)

Retention Analyst
Holland & Barrett —London
- Full-time
- Hybrid work
- SQL
- Marketing
- Employee discount
Junior Business Analyst
Air Charter Service —Surbiton
- Full-time
- Bachelor's degree
- Agile
- IT
- Gym membership
Quick apply
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
2d
Finance Analyst - 12 month FTC
Air Charter Service —Surbiton
- Microsoft Excel
- Organisational skills
- Gym membership
Quick apply
Business Excellence - Reports Analyst
Sagility —Kingston upon Thames
Digital Health Systems Analyst
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £36,943 - £44,900 a year
- Full-time
- Microsoft Office
- No degree
- IT
- Employee assistance programme
5d
PMO Analyst
Virgin —London
- £56,000 - £64,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
3d
IT Support Engineer
GreatFind Recruitment —Surbiton
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Free parking
Quick apply
11d
Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick apply
2d
Analyst, Finance
Saputo Inc. —Weybridge
- Full-time
- Continuous improvement
- Free parking
- Employee discount
IT Support Analyst
Artfarm London —London
- £45,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
4d
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
5d
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
Support Analyst - EMEA
Canoe Intelligence —London
- £40,000 - £55,000 a year
- Hybrid work
- Work from home
- Employee assistance programme
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Test Analyst
I-NET Software Solutions —Hounslow
- £41,000 - £45,000 a year
- Full-time
- Hybrid work
- Java
- Analysis skills
- Scripting
Quick apply
5d
IT Applications Analyst
Saputo Inc. —Weybridge
- Full-time
- Travel
- Free parking
- Employee discount
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
Business Analyst (12 Month FTC)
AXA —Redhill
- Up to £50,000 a year
- Employee discount

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Retention Analyst

Holland & Barrett -
London

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Employee discount

Qualifications

Mathematics
SQL
Marketing

Full job description

Division:

Technology
City:

London
Country:

UK
Job Type:

Full Time
Number of Hours:

37.5
Contract Type:

Permanent
Closing Date:

11 June 2026

About the role:

At Holland & Barrett, we're on a mission to make health and wellness a way of life for everyone. As Europe's leading health and wellness retailer, we combine over 150 years of trusted expertise with bold ambition for the future.

We're looking for a Retention Analyst to join our Customer Growth Analytics team and help shape how we engage, retain and understand our customers. You'll work at the heart of CRM, loyalty and lifecycle marketing — turning data into meaningful insights that improve customer experiences and support long-term growth.

This is an exciting opportunity to work with modern tools, collaborate across teams and make a visible impact in a business going through major transformation.

Location & working arrangement

London, UK | Full Time

We offer hybrid working, with an expectation that you'll be present at our London office for a minimum of 2 days per week.

What you'll be doing

Partnering with CRM, Loyalty and Marketing teams to understand customer behaviour and retention trends
Building clear, impactful dashboards and reports that support business decisions
Analysing campaign performance, customer journeys and loyalty programme engagement
Writing SQL queries to extract, transform and analyse large datasets
Supporting A/B testing and post-campaign analysis to improve customer engagement
Collaborating with analysts, BI developers and product teams to deliver data-led solutions
Contributing to sprint planning and analytics delivery across projects
Continuously developing your skills with support from experienced colleagues and a modern analytics environment

Key requirements:

Experience working in a data or analytics role, ideally within CRM, loyalty or marketing analytics
Strong SQL skills and confidence working with large datasets
The ability to translate data into clear, actionable insights for different audiences
Experience building dashboards and visualisations, ideally in Metabase or similar tools
A collaborative approach and confidence working with cross-functional teams
Strong organisation skills and the ability to manage priorities independently
A degree in a quantitative subject such as Mathematics, Statistics, Economics, Engineering or Computer Science

What we offer:

Wellbeing & Lifestyle Benefits

Health Cash Plan
Life Assurance
Incentive Scheme - Based on company & personal performance
Virtual GP
Private Medical care
FREE at-home blood test kit
Holiday Purchase option
Pension Contribution scheme
Access to ‘Wellhub' with gyms, studios and wellbeing apps

Discounts & Savings

25% Colleague Discount
Exclusive Discounts from a wide range of partners
£/€50 Annual Product Allowance to spend in store

Learning & Development

Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
AND MORE!

About Holland & Barrett

For over 150 years, Holland & Barrett has been trusted to support people on their wellness journeys. Today, we're Europe's leading health and wellness retailer, helping millions of customers make healthier choices every day through expert advice, high-quality products and personalised support.

We're building a business where every body feels seen, supported and empowered to live well.

Inclusion & accessibility statement

At Holland & Barrett, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds, experiences and perspectives.

If you need any adjustments or support during the recruitment process, please let us know — we'll be happy to help.

#LI-Hybrid
#LI-CM1

Apply Now

Refine Your Search

support analyst jobs in surbiton, gtl

Retention Analyst

Junior Business Analyst

Support Analyst

Finance Analyst - 12 month FTC

Business Excellence - Reports Analyst

Digital Health Systems Analyst

PMO Analyst

IT Support Engineer

Production Support Analyst

Analyst, Finance

IT Support Analyst

Junior Application Support Analyst

Legal Assistant / Client Support Analyst

Support Analyst - EMEA

IT Support Analyst

Test Analyst

IT Applications Analyst

1st Line support Analyst

1st Line Support Analyst

Business Analyst (12 Month FTC)

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