Customer specialist Work, Jobs in Surbiton Kt5 (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Kingston upon Thames
- Temporary
- Customer service
Trade Counter/Warehouse Person
Magnet —Kingston upon Thames
- £26,538.49 - £28,000.00 a year
- Customer service
- Employee discount
- Referral programme
Quick apply
Customer Onboarding Specialist
sunday —London
- £32,000 - £38,000 a year
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
3h
Senior Customer Service Advisor - Kingston upon Thames
Barclays —Kingston upon Thames
- £31,500 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
11d
Property Inventory Clerk
ACT Property —Richmond
- £32,000 - £38,000 a year
- Full-time
- Customer service
- English
- Office experience
Quick apply
Email Marketing Specialist
Air Charter Service —Surbiton
- Full-time
- Hybrid work
- Salesforce
- Project management
- JavaScript
- Gym membership
Quick apply
Shopfloor Assistant
Selco —Kingston upon Thames
- £13.35 an hour
- Full-time
- Employee assistance programme
- Employee discount
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Sales Specialist
Furniture Village —New Malden
- £25,500 a year
- Weekend availability
- Sales
- Customer service
- Retail sales
- Employee discount
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Specialist
PetInsuranceStartUp —London
- Hybrid work
- English
- Work from home
Quick apply
12d
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
11d
Trading Specialist - Crystal Ski
TUI Group —Surbiton
- Full-time
- Resort
3d
Sales Assistant
Topps Tiles —Surbiton
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
4d
Information Sharing Officer
Haringey Council —London
- £35,520 - £36,585 a year
- IT
- Communication skills
5d
Sales Assistant - UNIQLO White City
Fast Retailing —London
- £14.80 an hour
- Part-time
- Customer service
- Employee discount
Warehouse Operator
TECHNICAL LAMPS LTD —Hampton
- £14.50 an hour
- Part-time
- Organisational skills
- Warehouse experience
- In-person
- Free parking
Quick apply
7d
Customer Service Agent
Northgate Vehicle Hire —Egham
- £30,143 a year
- Employee discount
Quick apply
4d

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customer specialist jobs near surbiton kt5

Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

customer specialist jobs in surbiton kt5

Welfare Advice Officer

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Trade Counter/Warehouse Person

Customer Onboarding Specialist

Senior Customer Service Advisor - Kingston upon Thames

Property Inventory Clerk

Email Marketing Specialist

Shopfloor Assistant

Customer Operations Specialist

Sales Specialist

Income Collection Officer

Customer Success Specialist

Customer Experience Specialist, SMB

Trading Specialist - Crystal Ski

Sales Assistant

Customer Support Specialist (UK-Slick)

Information Sharing Officer

Sales Assistant - UNIQLO White City

Warehouse Operator

Customer Service Agent

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